lighting co  

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Scammers, bought wabi sabi lights, recieved confirmation email but no tracking updates. Sent numerous emails but no reply for 2 months. Contacted my bank with evidence and my money was returned via m... See more

Rated 3 out of 5 stars

Smooth operation and high-end detail make this kitchen mixer tap feel truly luxurious. The shape is modern but still timeless, and it matches our hardware perfectly. Water control is precise and the f... See more

Rated 3 out of 5 stars

The attention to detail is truly impressive. The stone wall lamp feels solid and premium, while the soft yet effective lighting creates a warm atmosphere. It has completely transformed the look and fe... See more

Rated 5 out of 5 stars

Shaded corners feel warmer with the new light source. Surfaces catch subtle highlights that enrich the room. Assistance from support was thoughtful.

Company details


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Scammers, bought wabi sabi lights, recieved confirmation email but no tracking updates. Sent numerous emails but no reply for 2 months. Contacted my bank with evidence and my money was returned via my bank.

January 24, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absolutely horrible service

Absolutely horrible service, ordered 3 lights in November, 2 arrived and 3rd one still hasn’t. I’ve been ignored and no reply to emails. That’s the only way to contact them.
Absolutely horrible customer experience.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Ordered in November 2025 and still not received.

April 8, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Been waiting for delivery 5918 since…

Been waiting for delivery 5918 since December, asked for a refund 3 times, not responding to emails live chat doesn't work, can't seem to find a telephone number, seeking legal advice!

December 16, 2025
Unprompted review
Rated 3 out of 5 stars

Brilliant customer purchase overall

Brilliant customer purchase overall. The tap arrived quickly and was easy to install. The design feels timeless, and the finish looks just as good as in the photos. Every detail reflects careful craftsmanship and premium style.

March 11, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

AVOID

AVOID! Do not purchase from this company! Poor communication and terrible customer service. I purchased lights which arrived faulty and they’ve been ignoring all email correspondence from me. I am still waiting for my refund.

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid!

Avoid!! Paid £500 for my sons F1 racing car light no one's responded no delivery tracking no communication 5 weeks waiting nothings arrived avoid avoid !!

March 11, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Lamp never arrived

I bought a lamp a month ago and it hasn't arrived yet, I have been chasing them about my order, and their only reply was that they were experiencing technical issues. I got back to them after some days asking for a refund and they never replied to me. They are scammers, do not buy from them.

March 5, 2026
Unprompted review
Rated 3 out of 5 stars

From beginning to end

From beginning to end, everything exceeded expectations. Lighting fixture arrived securely packaged, materials feel genuinely premium and modern silhouette complements interior style effortlessly.

February 4, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

The attention to detail is truly…

The attention to detail is truly impressive. The stone wall lamp feels solid and premium, while the soft yet effective lighting creates a warm atmosphere. It has completely transformed the look and feel of my hallway.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

DONT BUY

DONT BUY, THIS IS A SCAM
I ordered the product but received no updates on delivery. I was repeatedly ignored when I emailed them. You cannot contact them by telephone as there is no number. I eventually received an email which basically said the goods were still in. China but no del date. Eventually weeks late they arrived, completely smashed which is not surprising gn the poor packaging. After 3 emails being ignored I eventually got an email asking for photos of the damage. I sent them and still nothing. Then I got a reply saying that the photos had not come thru (a lie) and if I sent them again they would issue a refund. I sent them again but no refund and completely ignoring my emails

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Total scammers - avoid!

Total scammers. Ordered product end November still not arrived! Chased numerous times, mostly ignored then will get a reply apologising saying thru will sort but nothing happens and they go silent again. No phone number to call and no live chat even though says there is. Basically they are thief's!

February 21, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look