A Box Of Stories Reviews 369

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I love this box. The books are well thought out and interesting, and the added extras are thoughtful and not just random junk that will clutter up your dumping drawer.

Company replied

Rated 5 out of 5 stars

This is such a great idea! I've always been a bookworm, and I wanted to get more into the horror genre. The Box of Stories has been a fun way to do that while also supporting authors that don't get en... See more

Company replied

Rated 5 out of 5 stars

Always a great treat when my horror box arrives - early copies and interesting reads - I’d sign up twice if I could lol

Company replied

Rated 4 out of 5 stars

I love the book boxes! The books are in perfect conditions and often a good mix. The only things i don't enjoy are the packaging, the box always arrives in a plastic bag..

Company replied

Company details

  1. Book Store

About A Box Of Stories

Written by the company

Stuck reading the obvious bestsellers?

Of the 200,000 titles launched every year under 20% are given the marketing budgets for success - so that feeling of being stuck-in-a-rut isn’t unusual!

A Box of Stories has created a surprise box and a cool new way to discover incredible books and authors with excellent ratings and rave reviews.

Our algorithm scores through leading book forums, rankings on websites, critic reviews, blogs and sales figures from publishers to create bundles with rave reviews by adventurous book lovers across the world. We then turn that into a surprise box of books!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

369 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

1st purchase and I'm delighted!

Pre-ordered a halloween box and it's my first ever purchase. I'm absolutely delighted and I'm so excited to read these. I would highly recommend recommend A Box Of Stories!
Definitely worth it!

September 26, 2024
Unprompted review
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Rated 5 out of 5 stars

A box of stories is brilliant

A box of stories is brilliant. The goods arrive in good time, brand new in excellent condition. I have gone for crime and thrillers and the selection is brilliant. I also went for the Halloween box and those books look really good. I am so pleased I signed up for this subscription is has brought back my passion for reading books again. Thank you ABOS.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing environmentally conscious company

This company has a great environmentally conscious mission to highlight underrated authors and save books from landfill. Their prices are really reasonable, making them very accessable for all budgets. All of my experiences with their customer service team have been amazing, they've worked hard to solve problems quickly and effectively. They take onboard customer suggestions and don't send too many emails. Overall I couldn't be happier with my subscription.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

A lovely treat of books

Great variety of books which are a surprise and a treat to open. New undiscovered authors and some that I have read before but not explored their other books. Takes away the stress and overwhelm of searching for books yourself when faced with a lot of choice.

September 5, 2024
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Rated 1 out of 5 stars

Def poor customer service.

Update on 16th Sept: after discussing with them following this review I’m happy to say that the company finally rectified the situation and sent me my missing box.

There are still issues with their responsiveness via email/chat to much frustration, but once you do manage to get hold of them they will rectify the situation.

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Sadly this has gone from 5 star to 1. I'm not on subscription, but randomly order as I loved the concept.

Ordered two boxes on 11th August. One arrived by RM a week later. The other didn't.

Emailed Tues after and told I'd get a response in 2 working days. No response received so Friday I sent a follow up email and chat message which was finally answered after a number of hours, telling me the box would be with me on the following Friday.

Now the following Friday postman's been, no box. Opened chat and requested and update and it's just sitting there unanswered hours later (yes it's showing as live). Another email sent.

At this point I'm not sure if I'm even getting my other box or if the money's just been taken and now I'll be ignored. This is not what I expected.

August 30, 2024
Unprompted review
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Reply from A Box Of Stories

Hi Vanita,

Thank you for your recent order and for taking the time to leave a review on Trustpilot. I’m very sorry to hear about the delay in receiving your second box and the inconvenience this has caused.

Please know that the delay was due to a genuine issue on Royal Mail’s side, as the initial shipment was lost. Once we became aware of the problem, we promptly reshipped your box. I apologise that this caused you to wait longer than expected.

We strive to provide timely and reliable service, and it's clear we fell short in your case. I want to assure you that we take your feedback seriously and are working to improve our customer service to prevent issues like this from happening in the future.

If you would consider updating or removing your Trustpilot review, we would greatly appreciate it. Your satisfaction is important to us, and we are committed to making this right.

Thank you for your understanding and for giving us the opportunity to improve.

Best regards,

Rated 1 out of 5 stars

Not even been posted well after it was due to arrive

Promised delivery date has well passed, and Royal mail still haven't received the order from BoS to deliver in the first place. This was meant to be a mothers day present, now there is no present to give. Bad experience and bad communication. If an order is postponed let the paying customer know about it!

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

I’ve had to do nothing but chase them.

I really did like this company at first but now I’ve cancelled my membership due to having to chase chase chase them over my new box.
I paid and then they emailed me to say ‘enjoy your stories, we’ve delivered your item’
Nothing had arrived. I had to chase them to find out their system had crashed and my money had been taken but no order had been produced.
So two weeks later and still no item, not happy at having to pay postage for something that hasn’t yet arrived two weeks later.
Unfortunately this will be my last box as I’ve lost all confidence in them which is a shame.

February 1, 2024
Unprompted review
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Rated 4 out of 5 stars

If you're looking for a book store that…

If you're looking for a book store that offers an unparalleled selection of books, look no further. This store's collection goes beyond mainstream titles, encompassing rare and hard-to-find editions that are sure to delight book enthusiasts. The cherry on top is their fast delivery service.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent subscription and service

I have been getting boxes for over three years, started with mixed fiction and have changed to light reads.
I always get books I have never read and would never pick up in a shop, so it's a good surprise each time.
The flexibility of being able to adjust the frequency of delivery is great so if I am having a slow reading month this works well.
The ethos of the box is excellent, and attracted me to the subscription and I pass all the books on once read to friends or local charities so they get read again, not sat on a shelf.
I only had one minor issue at the start and had a call from Aasha personally, who sorted me out straight away, I'd accidentally ordered a one off box but thought I'd set up a subscription, so she talked me through how to do it.
Have bought gift boxes for family, and friends have also signed up after I'd told them about ABOS.
Like linking with good reads as well so I don't get anything I've read before.
Looking forward to my next box due this month, ready to take on holiday

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

These guys are brill!!

These guys are brill!!

I’m an avid reader so I went I to this expecting to get books I’d already read within my boxes. The price (including delivery!) meant that that was a risk I was happy to take - just pass on a good book to a friend.

In fact, this has happened twice in all the time I’ve subscribed - about two years, it must be now - so even for me this subscription represents a great opportunity for me to acquire books I wouldn’t ordinarily come across. I’ve only received a couple on all this time that I’ve felt I wouldn’t read and passed on.

The customer service is excellent and there’s usually a hardback in the box, making it even better value for money.

If you love books you’ll love this. I had to limit myself to one regular box because of lack of storage space but if I could I’d subscribe to them all!!

Give it a go; get it for friends or kids or your difficult-to-please mother-in-law!! You won’t regret it!

April 3, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent Service, Great Books - Book lovers dream!

I recently came across A Box Of Stories through advertisement and was extremely interested.
I looked through the website and seen that they have fantastic range of books on offer with different genres for a book you want!
I decided to go with the “mixed books” subscription and I couldn’t be happier with the four great titles I have received.
I think the idea and general idea of the company and subscription of books is great as I am biased and will stick to the same type of genre. This way, I am broadening my horizons and am able to venture into a new genre each time!
It is definitely worth the money for the quality of the books you receive.

I would highly recommend.

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Boxes full of magic, mystery and mayhem!

I have been signed up with box of stories for over a year now and can honestly say I love it! The variety of books and the excitement I get from opening the boxes is indescribable. If your a reader or know someone who is I would highly recommend.

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Great variety of books

I have loved receiving the variety of books in the post, I always stick to crime novels so it is nice to have something else to read. I recently changed my subscription and they were accommodating to my needs with a quick response. Would recommend them to others.

October 18, 2022
Unprompted review
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