Absolute Home Textiles Reviews 

3,710
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 773 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of products like sheets, towels, and pillows, noting durability and comfort. Many highlight brilliant and exceptional prices, finding great value. The ordering process is consistently easy and smooth, with consumers appreciating quick and reliable delivery. However, some customers noted issues with product quality, including frayed seams, poor finishing, discoloration, or items not fit for purpose, and found product colors didn't match online descriptions or that items were smaller than anticipated. Additionally, some reviewers experienced difficulties with customer service when resolving incorrect or faulty orders.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing items as excellent,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of goods, linens,... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting the excellent value for... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant prices for quality goods. I have been looking for these bath mats for ages, not many places sell them and if they do they are quite expensive. Absolute Home Textiles did two for under a te... See more

Rated 5 out of 5 stars

I'd never ordered from Absolute Textiles before. I found them to be a great company to deal with. From the quantities available to order on their website I assume they deal with a lot of trade orders... See more

Rated 5 out of 5 stars

The item I wanted was out of stock but I was informed when it became available again. The tablecloth I ordered was exactly what I wanted and had been searching for. I was pleasantly surprised how good... See more

Rated 5 out of 5 stars

I was staying at the BaBa BnB in Chester when I discovered and fell in love with these towels. The softest towels EVER and I have a towel fetish. Ordered them and then jokingly threatened the owners... See more



Company details

  1. Linens Store
  2. Bedding Store
  3. Bedroom Furniture Store

About Absolute Home Textiles

Written by the company

Absolute Home Textiles have been one of the UK’s leading supplier and manufacturer of wholesale home textiles for the past 30 years. We produce an extensive range of textiles readily available to order in bulk at extremely competitive prices. We’ve also worked with other institutions in various other industries including care homes, restaurants, hospitality and catering. Absolute Home Textiles are based in Swan Lane Mills in Bolton UK, a former cotton mill that is Grade II listed. Swan Lane Mills were at the forefront during the UK’s industrial revolution and the mills’ flamboyant terracotta embellishment were a reflection of the cotton industry’s prominence at the time. We are to be proud to be based in such a historic location and to be able to continue the story that these mills had started.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(3,710)

766 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor customer service

After using this company a few times, I’m really disappointed that on having a problem I do not feel like my issues was dealt with with the customer in mind.
I bought a large amount of towels and one box arrived with two packs discolored smelly and moldy, when I reported it with photos I expected them to send out replacements as when you order them , you need them, but that is not what they offered , they won’t send out replacements until I send them back , which obviously I will but being made to wait until they receive them, then they will send replacements seems very unfair and I’m really not happy

June 14, 2026
Absolute Home Textiles logo

Reply from Absolute Home Textiles

Good Evening
Good Evening

The customer contacted us in regards to the issues with the Towels, which we apologised for immediately.

The order was for a full box of Towels, so the box was not opened in our warehouse before dispatch. If it was opened and the faults were noticed, the Towels would not have been sent out.

The issues with the Towels must have occurred during production, transport or storage.

A free return was arranged straight away and replacements will be sent out.

Best Regards.

Bob

Rated 5 out of 5 stars

Great value

Ordered 8x cushion pads for baby bumper-type sewing project. I was pleased with the options online, the low cost and quick delivery!

June 14, 2026
Rated 4 out of 5 stars

Good quality linen

Good quality linen, cost effective and delivered very quickly. Just what a host needs in a busy rental period.

June 4, 2026
Rated 2 out of 5 stars

Colour shown online was different to…

Colour shown online was different to actual. Also quality could be improved.

June 10, 2026
Absolute Home Textiles logo

Reply from Absolute Home Textiles

Hello Mrs Patel

Thank you for sharing your feedback.

We're sorry that your experience with us didn't meet your expectations.

We'd love the opportunity to investigate your feedback further and make things right.

Please could you contact us directly at sales@absolutehometextiles.co.uk or call our team on 01204 653023 at your earliest convenience.

Kind regards,
Sales Team

Rated 2 out of 5 stars

The pillow cases I ordered are not good…

The pillow cases I ordered are not good quality. The finishing is awful, those aren’t loose threads, they’re still attached. Major trimming with scissors job! Sorry, I’ll not be doing that again, life’s too short

June 9, 2026
Absolute Home Textiles logo

Reply from Absolute Home Textiles

"Hi Kate,

We're sorry the Pillowcases you ordered didn't meet your expectations.
Please contact us at sales@absolutehometextiles.co.uk, and we can discuss a resolution."
Thanks

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