Absolute Home Textiles Reviews 

3,714
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting items like towels and sheets are thick, fluffy, and wash well, exceeding expectations for the price. Many people appreciate the brilliant value and reasonable pricing, finding items to be exactly as described and of superior quality. The ordering process is frequently highlighted as easy and hassle-free, with consumers consistently receiving their well-packaged orders quickly and promptly. However, some customers also noted concerns regarding product quality, citing issues like frayed seams, poor finishing, and items being inferior or not fit for purpose, such as tea towels with non-existent absorbency. Additionally, a few other people also felt that some products were smaller than anticipated or that colors shown online did not match the actual items, and some received wrong or discolored goods.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often finding items to be exactly as... See more

Quality

Reviewers mention positive feedback about quality, often highlighting that products are of great or excellent... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Price

Customers had positive experiences with price, consistently praising the excellent value for money. Reviewers... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant prices for quality goods. I have been looking for these bath mats for ages, not many places sell them and if they do they are quite expensive. Absolute Home Textiles did two for under a te... See more

Rated 5 out of 5 stars

I'd never ordered from Absolute Textiles before. I found them to be a great company to deal with. From the quantities available to order on their website I assume they deal with a lot of trade orders... See more

Rated 5 out of 5 stars

The item I wanted was out of stock but I was informed when it became available again. The tablecloth I ordered was exactly what I wanted and had been searching for. I was pleasantly surprised how good... See more

Rated 5 out of 5 stars

I was staying at the BaBa BnB in Chester when I discovered and fell in love with these towels. The softest towels EVER and I have a towel fetish. Ordered them and then jokingly threatened the owners... See more



Company details

  1. Linens Store
  2. Bedding Store
  3. Bedroom Furniture Store

About Absolute Home Textiles

Written by the company

Absolute Home Textiles have been one of the UK’s leading supplier and manufacturer of wholesale home textiles for the past 30 years. We produce an extensive range of textiles readily available to order in bulk at extremely competitive prices. We’ve also worked with other institutions in various other industries including care homes, restaurants, hospitality and catering. Absolute Home Textiles are based in Swan Lane Mills in Bolton UK, a former cotton mill that is Grade II listed. Swan Lane Mills were at the forefront during the UK’s industrial revolution and the mills’ flamboyant terracotta embellishment were a reflection of the cotton industry’s prominence at the time. We are to be proud to be based in such a historic location and to be able to continue the story that these mills had started.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(3,714)

767 reviews in the last 12 months

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Rated 2 out of 5 stars

Colour shown online was different to…

Colour shown online was different to actual. Also quality could be improved.

June 10, 2026
Absolute Home Textiles logo

Reply from Absolute Home Textiles

Hello Mrs Patel

Thank you for sharing your feedback.

We're sorry that your experience with us didn't meet your expectations.

We'd love the opportunity to investigate your feedback further and make things right.

Please could you contact us directly at sales@absolutehometextiles.co.uk or call our team on 01204 653023 at your earliest convenience.

Kind regards,
Sales Team

Rated 2 out of 5 stars

The pillow cases I ordered are not good…

The pillow cases I ordered are not good quality. The finishing is awful, those aren’t loose threads, they’re still attached. Major trimming with scissors job! Sorry, I’ll not be doing that again, life’s too short

June 9, 2026
Absolute Home Textiles logo

Reply from Absolute Home Textiles

"Hi Kate,

We're sorry the Pillowcases you ordered didn't meet your expectations.
Please contact us at sales@absolutehometextiles.co.uk, and we can discuss a resolution."
Thanks

Rated 5 out of 5 stars

Tea Towels

Ordered some tea towels arrived promptly, good quality product. Would definitely recommend this company and I will be ordering more products in due course.

June 1, 2026
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. I mistakenly ordered a sheet in the wrong size and immediately contacted them in an attempt to resolve the issue but was informed a day later that if I would have to return it.

June 18, 2026
Unprompted review
Absolute Home Textiles logo

Reply from Absolute Home Textiles

Good Afternoon

Thank you for your feedback. You were sent an automated reply as the system thought it was a return request and the order had already been dispatched when the return was sent.

We will email you to try and resolve the issue.

Best Regards.

Bob

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