AC ADAPTORS R US LTD Reviews 1,328

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the quick and professional delivery of products. Many people appreciate the helpfulness of the staff in identifying the correct items and their promptness in resolving any issues. The products themselves are often described as working perfectly and being exactly what was needed. However, some customers also noted occasional issues with product quality, such as adaptors not fitting correctly or appliances not recognizing them. A few other people also felt that the delivery took longer than anticipated or that they received the wrong adapter.

What people talk about most

Product

Reviewers express satisfaction with the product, often highlighting its functionality and suitability for... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the quick and speedy... See more

Service

Consumers find service to be positive. Many reviewers praise the great service, good communication, and fast... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the product, noting it came complete with... See more

Based on these reviews

Rated 5 out of 5 stars

Bought two adaptors for my Pure Radios. One fit perfectly but the other was quite loose and wouldn't stay in the radio. AC Adaptors dealt with my problem straightaway when I sent them a text message e... See more

Rated 5 out of 5 stars

Wonderful customer service. I only wanted 1 small item , a power source e for a 6' nutcracker but couldn't find it anywhere. They adapted an AC power source for me and sent it for free to see if it wo... See more

Rated 5 out of 5 stars

AC Adaptors R Us delivered quickly and rectified problems without any issues. They were very helpful in helping to identify the right product to help me with a problem that I needed to address. They... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 44% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Saved my iPhone!…

Bought the charger as my lightening input has failed on my iPhone.
It came complete with leads and charging plug and has been faultless in use. Reasonable price and quick delivery. Very content, thank you

March 23, 2026
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Rated 5 out of 5 stars

5* Service

AC Adaptors had the product I was looking for, at a price I was willing to pay and delivered it (almost) on time (courier's fault, not AC) so I cannot fault their service and well worthy of a full 5* review.
Cheers

March 23, 2026
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Rated 5 out of 5 stars

100% RECOMMENDED!

100% RECOMMENDED!
Replied within 2 hours to my email enquiry about a suitable replacement Power Supply for my 1980's Optelma Desk Lamp, which was then ordered at 10.30 A.M., and deliverd at 08.30 A.M. the next day!
Perfect service!

March 27, 2026
Unprompted review
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Rated 5 out of 5 stars

I’m looking long time adaptor to my…

I’m looking long time adaptor to my radio. And one time I found. I made ordered and after 48 h I got to my home. I’m very happy because long time I didn’t use my radio. Was a gift and I liked listening.
Adaptor 6v is good. Service and delivered was quick and professional, so I recommend this company.

March 3, 2026
Rated 5 out of 5 stars

AC Adaptors R Us delivered quickly and…

AC Adaptors R Us delivered quickly and rectified problems without any issues. They were very helpful in helping to identify the right product to help me with a problem that I needed to address. They identified the solution for me and despatched the product promptly. I can recommend these guys without any hesitation.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very helpful on the phone and fast delivery of a replacement adapter for our Christmas tree.

January 19, 2026
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Rated 5 out of 5 stars

Great customer service from AC Adaptors R US

I found AC Adapters R US a pleasure to deal with. I ordered a simple cable which came promptly. Unfortunately, my Panasonic Camcorder could not recognise it. I simply what’s app’d them and they sent me another. This did not work either and I suspect the issue was at my end. Without any quibble they refunded me. Great customer service would not hesitate to use them again.

January 20, 2026
Rated 5 out of 5 stars

Great To Buy by Device Rather than PSU Spec.

Great Service. The most helpful thing was that I enter my device and they tell you the charger to order, so there is no doubt if you got the right thing. I ordered two for a nas and one for an old g-raid. So far so good!

January 19, 2026
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Rated 1 out of 5 stars

Dangerous

Dangerous, not fit for purpose. Should be shut down

January 16, 2026
Unprompted review
AC ADAPTORS R US LTD logo

Reply from AC ADAPTORS R US LTD

Your fake comment is the only thing that will be getting shut down. ❌

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