History Hit Reviews 620

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I love history, so it’s always fun getting insights into many different topics with new refreshing viewpoints. Whether separating myth from facts or exploring myths to see how much truth is in them I... See more

Rated 2 out of 5 stars

The app is extremely archaic and runs the user in circles to Subscribe, Restore Subscription, and locked content. Login failed, yet the subscription was confirmed, and I was logged in on the TV and th... See more

Company replied

Rated 4 out of 5 stars

Overall I enjoy History Hit. Two requests: stop interrupting women guest historians and listen more as you do with male guest historians; level the audio - I couldn't watch the Lucy Worsley episode... See more

Rated 5 out of 5 stars

I am absolutely in love with History Hit. I get regular updates on my favorite podcasts, which are (in no particular order) The Ancients, Gone Medieval, Not Just the Tudors, and Betwixt the Sheets.... See more

Company details

  1. Media Company

Written by the company

At History Hit, we are passionate about the past and aim to bring it new audiences across modern channels and new mediums. We have over 600 video programmes on our Subscription Video on Demand service, 1,000+ podcast episodes across 5 unique shows and over 5,000 history and related travel articles. We recently relaunched our SVOD platform at access.historyhit.com bringing you a vast range of historical documentaries, interviews with leading historians and podcast episodes


Contact info

3.9

Great

TrustScore 4 out of 5

620 reviews

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1-star

Replied to 45% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Their subscription system is a mess, DO NOT SUBSCRIBE!

Their subscription system is a mess. I subscribed via their podcast thinking that I would have access to their video content but the system is so old and buggy, I was told by customer service that there is nothing they can do so basically they expect me to spend another $59.99 so I can watch the videos. Chloe from customer service was very unhelpful and dismissive. If you subscribe via their video content, you will have to jump through hoops to listen to their podcasts as a subscriber. You will have to copy/paste urls like it is 1980. Do not waste your money. You are going to LOSE $59.99 like I did.

March 22, 2026
Unprompted review
History Hit logo

Reply from History Hit

Hi Roger.

Thank you for reaching out. I’m incredibly sorry to hear that you have had a bad experience with History Hit.
That’s definitely not the experience we want you to have.

To explain the issue, you signed up via Apple Podcasts which is not managed by us, the subscription is managed by Apple and only gives you access to ad-free podcasts via Apple. We can’t refund or cancel this for you. We can send you a guide to cancelling Apple Podcasts if you’d like to cancel this.

Thank you for your feedback.

Thanks,

History Hit

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Rated 1 out of 5 stars

Terrible

Terrible. I signed up in December and never received an email despite being charged. I wrote support and they were confused…then just stopped writing me. But, they never stopped charging me. I logged into my account in December and removed my card. It’s March, and I discovered they are somehow still charging me for a service I could never use. Absolutely terrible.

March 13, 2026
Unprompted review
History Hit logo

Reply from History Hit

Hi Jess,

We apologise for the length of time it has taken to deal with your email. I’m glad that we have now been able to solve your issue, and refund the payments that have gone out whilst we were looking into your account. Thank you for your feedback.

Thanks,

History Hit

Rated 2 out of 5 stars

Got Me Going In Circles

The app is extremely archaic and runs the user in circles to Subscribe, Restore Subscription, and locked content. Login failed, yet the subscription was confirmed, and I was logged in on the TV and the Browser. Login and Subscription circles, locked content even after subscription is extremely frustrating. I wish I could watch the content I just purchased. I put in a support ticket, but I hear that History Hit has horrible customer service and lag times. We'll see what happens.

February 14, 2026
Unprompted review
History Hit logo

Reply from History Hit

Hi Pamela,

We apologise for the length of time it has taken to deal with your issue. Our engineering team identified a problem and we have now sent you the instructions to regain account access.

We hope this helps get you back to watching History Hit, and if there are any issues please reply to our email and we will be able to help.

Thanks,

History Hit

Rated 1 out of 5 stars

Really disappointed so far

Really disappointed so far. I purchased the yearly subscription and we were looking forward to having lots of extra history content. Unfortunately, I never received a confirmation email of purchase (I purchased directly through history hit not through another platform like apple or Amazon). I had an initial email asking about the email address, and where I purchased the subscription 10 days ago. However, since then it’s been silence with no further correspondence being given a response. Proof of purchase has been sent I don’t know what else I can do. The lack of customer service has been shocking. Very disappointing!

January 17, 2026
Unprompted review
History Hit logo

Reply from History Hit

Hi Fiona,

We apologise for the length of time it took to deal with your emails. I’m glad that we have now been able to solve your issue, and refund your payments. Thank you for your feedback.

Thanks,

History Hit

Rated 1 out of 5 stars

I want to love history hit so badly

I want to love history hit so badly. I love the content, but so many times I go to log in and it doesn't recognize my password, or I am logged in , but have no ad free subscriptions despite repeatedly scanning the bar code. It is just a struggle to listen or watch anything when they constantly say they don't recognize your information. Today my password appeared in a data leak 'again. Reset my password and now guess what? They don't recognize me and I can't access the content. Despite conversations with the help team who blame these issues on all sorts of things, the errors continue. I have had history hit for almost a year, and have had partial access to couple of podcasts and have not been able to access the watchable content.
What a shame such great content and broadcasters have chosen such a badly organized platform. I thought they would have been more professional.
I am due to reset my yearly subscription but I have been given no initiatives to do so. What a shame.

January 15, 2026
Unprompted review
History Hit logo

Reply from History Hit

Hi Lori,

Unfortunately I can't find a support ticket using your name listed here, but I would love to be able to help you with this issue you are experiencing.

If you could send a support ticket, and mention you have left this review on Trust Pilot I will see if I can sort things for you.

Thanks,

Rosie
History Hit

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Rated 5 out of 5 stars

Little bit of my recent history....0n…

Little bit of my recent history....0n 7th January this year our house was flooded... the works to make it 'home' again took until the 2nd week of November. During this time we were transient, staying in a rented cottage, and with our family. My escape has been Dan Snow's History Hit, it has not only educated me... at the age of 59 I didnt think I would absorb everything....but I have.... it has also kept my mind away from all of the negative thoughts that have tried to ovewhelm it. In short, its been a godsend to me personally. Back in our home I am listening daily to new and old episodes. A great way to relax and learn new 'stuff' ...anyway, thank you Dan... your gamble has paid off, well done :-)

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Awful support function

I love the content but the support is appalling.
I subscribed but could not get the podcast links provided to play ad-free content, so I e-mailed the support. I received a reply only consisting of two links that did not work either.no trouble shooting guide or explanation. In my first e-mail, i asked to cancel the purchase if the issue could not be fixed, but that was ignored. I have since sent three additional e-mails asking to cancel the purchase and I have heard nothing back since the first e-mail from them on september 15th.

It does not matter how good the content is if customers cannot receive any support when they face issues.

September 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Great companion for my Walks.

I follow mostly The Ancients, Gone Medieval and Dan Brown’s.

I love the choice of subjects, the enthusiasm as well as the format based on interviews that often lead to new books.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to access on TV and mobile device

Easy to access on TV and mobile device. Immediately after signing up I received both written and video instructions for access.
The content is diverse and quite large. I always learn at least one new thing about the topic and usually much more than that.
Very engaging, enjoyable and informative.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

I Enjoy the Programs

I have enjoyed using the History Hit app to watch their content. I stream it to my TV using Google Chromecast and I've not had any issues. I don't listen to the podcasts so I can't comment on that. New content is made available regularly...I'm always able to find new things to watch. Shows are well produced and nicely presented. I cancelled most of my streaming services and am trying to watch programs that are educational and enriching. History Hit has been amazing in that regard. Thank you!

August 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Locked in

With English ancestry documented from the early 18th century, I'm drawn to the country's way-back history, and HH offerings on YouTube prompted my subscription. Absolutely absorbed.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

New Content

I like the fact that History Hit frequently adds shows. I was on another streaming service and discontinued use because I had watched everything that I was interested in. I enjoy the large selection of videos at a great price.

July 25, 2025
Unprompted review
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