Access Training Reviews 

4,907
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 838 reviews, reviewers overwhelmingly had a great experience with this company and its services. People frequently praise the highly knowledgeable and supportive instructors who make practical learning extremely engaging and comfortable for everyone participating. Reviewers constantly note that the training courses are exceptionally well structured, easy to follow, and significantly boost their professional confidence overall. Though some customers experienced unexpected frustration regarding sudden changes to training facility locations that required extensive and inconvenient travel across the country. However, a small group of people mentioned that communication from support teams was poor, with emails and phone calls frequently going unanswered completely.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers frequently praising the knowledgeable and... See more

User experience

Customers reported high satisfaction with the overall user experience, often praising the knowledgeable and... See more

Service

Reviewers highlight positive aspects of service, frequently praising the knowledgeable instructors and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful representatives who provide... See more

Location

People report ambiguous experiences with location, noting that while the venue in Leicester is in a great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently completed my practical assessment at the Leicester Access Training Centre, and the entire experience was top-notch. The venue is in a great location—very easy to reach whether you're travel... See more

Company replied

Rated 5 out of 5 stars

Onboarding team was great. I was initially looking between a local training centre and access. I felt with the local guys they were trying to rush me to sign with them. James never tried to rush... See more

Company replied

Rated 5 out of 5 stars

Brian and Rob, on the basic electrical course, have been brilliant, so knowledgeable, as Richard Feynman said, if you can’t explain something in simple terms,you don’t really understand the subject.... See more

Company replied

Rated 5 out of 5 stars

Adam was very welcoming and very helpful when we needed any help. Any problems e had he dealt with with great customer care and satisfaction. Great teacher and can learn a lot from him and his experie... See more

Company replied


Company details

  1. Adult Education School
  2. After School Program
  3. Career and Education Provider
  4. Education Center
  5. Trade School
  6. Training Centre

Written by the company

We are 100% focused on providing the highest quality of training and dedicate ourselves to providing career specific training courses that deliver industry recognised qualifications. However, we go the extra mile. We have developed a 3 Year Training & Employment Support Guarantee unique to the Industry that means you can fully focus on your new career safe in the knowledge that we are there to hold your hand every step of the way.

Written by the company

Our trade courses are designed to give you the skills you need to succeed.
Whether you want a new career, expand your services or need to renew your certificates we are here to help you get there. We encourage and inspire our learners to achieve their goals helping them to get where they want to be.

3 Year Training & Employment Support Guarantee

Unlimited live online tutoring & resources, intensive practical training, plus a dedicated Career Support Officer. All guaranteed.

Unlimited live online tutoring & resources, intensive practical training, plus a dedicated Career Support Officer. All guaranteed.
From day 1 we will provide you with access to our bespoke, online learning portal giving you limitless learning for up to 3 years from the comfort of your own home - repeat and use any part as many times as you like. This includes live tuition, tutor Q&As, lessons, tests, and much more; all available both before and during the practical tuition part of your course - hands-on, fast-track training. You will also get a dedicated Career Support Officer who can give expert guidance and advice. Build your CV with us and find out about the potential job/placement opportunities with our network of Corporate Partners.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,907)

844 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Appreciation to Stuart

Massive thanks and appreciation to Stuart who trained me on all three of my practical weeks at Manchester.
Great instructor and also a great person all round!

Helped book me on my assessment weeks which was a massive help.

Looking forward to the next step and starting my NVQ L2.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Cherise very supportive in helping me find work

Access Training has been very supportive in helping me look for work as I am currently training to be an electrician. Cherise the recruitment consulatant has been willing to help me find work and understand what I need to do, in order to get me to the place I want to be as a competant electrician working within the field.

Thankyou,

Khai Quan.

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience on the Electrical nvq3 assessment

Fantastic experience on the Electrical NVQ Level 3 Practical Training & Assessment I recently completed the electrical NVQ3 practical training and assessment at the Access Training centre in Edenbridge, and I cannot recommend them enough. The facility is excellent, but the standout part of the experience was my instructor and assessor, Charles.Charles was absolutely brilliant throughout the entire course. He was incredibly thorough with his practical demonstrations, ensuring everyone understood the hands-on elements perfectly. On top of that, he broke down the theoretical concepts in a way that made them easy to grasp and apply to our practical work. His patience, expertise, and attention to detail gave me the confidence I needed to succeed.If you are looking to do your electrical training, this is definitely the place to go. A huge thank you to Charles and the team for a top-tier training experience!

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

I did my NVQ level 3 Electrical…

I did my NVQ level 3 Electrical training at Edenbridge with Charles. Charles was very knowledgeable, helpful and supportive.
A very enjoyable and informative course by Access Training. I recommend the NVQ course.

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

Leighton at cardiff

Had my Practical at Cardiff with Leighton he was an incredible assessor and teacher he was very helpful and made it a very enjoyable experience!!

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

I did my NVQ level 3 Electrical…

I did my NVQ level 3 Electrical practical training with Access training at Edenbridge. My teacher Charles was very good . I learnt alot and enjoyed my time in the workshop. Great training , and environment.

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

NVQ electrical training at Edenbridge.

NVQ electrical training at Edenbridge.

The trainer was Charles who was extremely helpful, knowledgeable and patient.
The topics covered in the training was a great way to understand all aspects from containment to testing and installations.

Thanks you Charles and Access Training!

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Plumbing Webinar

Excellent Plumbing Webinar – Highly Recommended

I have just completed the 10-day Plumbing Webinar with Access Training, hosted by Paul, and I must say it has been an excellent learning experience.

Paul is an amazing trainer who clearly knows his subject inside out. He covered the topics thoroughly, but what impressed me most was his ability to simplify what could otherwise be quite complicated plumbing concepts. His explanations were clear, practical and easy to follow.

He was also very engaging, patient and willing to answer questions, making the sessions interesting throughout. You can tell that Paul genuinely understands his trade and enjoys helping others learn.

I am very pleased with the knowledge and understanding I have gained from the webinar and would definitely recommend Paul and Access Training to anyone looking to start or develop their career in plumbing.

Thank you, Paul, for a fantastic 10 days!

September 22, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look