Accident Claim Helpline Reviews 

I have been kept up to date with every stage of the claim, which was no fault of mine, having been hit by another party resulting in my car being written off. Everyone has been extremely reassuring and supportive, particularly Conor Hogan and "Ian".

The service was seamless, so prompt, and constant communication too. The replacement vehicle was ready for delivery within approximately 40 minutes after accident reporting. It could have been delivered before i even left the scene, leaving the damaged vehicle at spot and driving the provided vehicle from there straight away,but the road was closed and i had to let them deliver it after i get home. Awesome service. BRAVO

Service was A1 !! Happy to add my positive experiences to your already excellent reviews !!
Thanks again

Just want to say that you helped me alot and i.eas very happy with the service all the staff was really nice and i recommend you to anyone that needs you

Really helpful and quick to sort things out

Amazing to deal with I had my accident none fault of mine phoned them up and sorted everything for me I couldn’t recommend them enough hence why I gave them a score of 10

They really have been brilliant with me and sorting everything taking the woory away from me

Thanks for all the help

Excellent service from Accident Claim Helpline.
Great communication throughout.
Everything happened how they said it would, turned up on time and provided me with a perfect like for like car.
This is how every company should treat their customers, well done!

From answering the phone my experience was sorted in a no fuss professional manner and my car was recovered and hire car was all done within 2 hours. Excellent service 5*

Great service. Helped through all options and whole process

Professional customer service and a very quick delivery of the hire car.

Tom dean was so helpful today. His approach and attitude to customers is 2nd to non.
One very helpful attribute to your company.
Many thanks Tom for all your help.
I wish you well and all the best for the future.

After experiencing a terrible road accident recently I am so grateful that I found myself on the phone with Callum Smith. I could not have wished for a more supportive, professional and understanding person who restored my calm after being shaken up by the experience. He was thorough, patient and very understanding in his approach and empathised with how I was feeling which meant the world when you find yourself in a very vulnerable position...excellent customer service skills!...Thank you Callum!

Connor Hogan dealt with my case and again 100% person centred approach which was so appreciated. He was efficient, knew his job and sign posted me to other agencies who needed to speak to me explaining each step while walking me through it...again, a gentle approach which was very calming and very professional...thank you Connor!

Tom Hogan who is Team leader and an excellent communicator, absolute professional, extremely generous with his time and incredibly efficient and knows his job!. Tom went the extra mile for me in terms of explaining what would happen next after my claim, liaising with other agencies and connecting me with them for best outcomes, just a thoroughly genuinely nice person who speaks highly of his team and is conscientious in his role...Thank you Tom!

You have made my experience seamless!... no hassle, can't thank you enough!

Very quick in collecting my car and also providing me with a courtesy car, pleasant on arrival very helpful and reassuring.

They made everything so easy from the moment I called them to notify them of the accident. I had a hire car the next day and whenever I called them they helped me out massively and made my life a lot easier. I would definitely use these again. Thank you :)

Very nice excellent customer service

Quick response and help me straight away very please with service and easy to get intouch with nice customer service help me with everything

My claim was handled promptly which didn’t cause any inconvenience for me.

Very professional service during a stressful time. Kept me informed throughout and arrived on time with my replacement vehicle, which was exactlyvwhatvI had requested. Can't thank them enough.

Had an accident, rang accident claim helpline straight away and been sorted out with courtesy vehicle and old vehicle liftes within 24 hours