YouGov Reviews 106,038

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 25,081 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform easy to use and the surveys engaging. Many appreciate the variety of topics and the opportunity to share their opinions, often noting the quick and straightforward payment process for rewards. The website and social media interactions are also frequently highlighted as positive aspects, contributing to a smooth overall experience. However, some people were dissatisfied with certain aspects of the product. A few reviewers mentioned that some surveys can be repetitive or too long, and occasionally, the points awarded for surveys felt insufficient. There were also isolated reports of issues with receiving rewards, such as delayed gift cards or problems with account access.

What people talk about most

User experience

Customers generally report a positive user experience, finding the surveys interesting, enjoyable, and easy... See more

Website

Reviewers mention positive feedback about the website, highlighting it as a rewarding and fun platform for... See more

Social media

Consumers find social media to be a positive experience, primarily through participating in surveys.... See more

Payment

Clients share positive opinions on payment, with many appreciating the fast payouts and various choices,... See more

Product

Reviewers highlight ambiguous aspects of product. While many customers appreciate the wide variety of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been doing these surveys for a few years now and I'm happy to continue. Generally they don't take more than a few minutes and it's fairly easy to build up points for vouchers. It takes me about... See more

Company replied

Rated 5 out of 5 stars

I've been a member of the YouGov survey for many years. Over the years I've taken probably close to 500 or more surveys of many different subjects. While not every survey was interesting, for the most... See more

Company replied

Rated 5 out of 5 stars

Every time I use YouGov, I learn something different. Although I don't like watching the news,this app tends to make me want to fact check issues I am asked about. In return I am able to reeducate mys... See more

Company replied

Rated 5 out of 5 stars

Been doing surveys on here for a number of years - love those Amazon Gift Cards - they've saved me a few bucks! Surveys are usually interesting and easy to do although some such as the ones for Meta... See more

Company replied


Company details

  1. Market Researcher

About YouGov

Written by the company

Get Paid to Share Your Opinions

YouGov is a world-leading public opinion and data company with a global community of over 26 million panel members.

Our research is driven by our members, who share their opinions via YouGov surveys on a huge range of topics to earn points that can be redeemed for cash and gift card rewards.

Being a YouGov member is a great way to earn money online by taking our paid surveys.

Give Your Voice Real Power

It's also a great way to make your voice heard on the issues you care about, as the results of YouGov polls are frequently featured in the media and contribute to research that informs governments, major corporations, and brands on how to make better decisions.

Take Part in World-Class Research

The research we do is widely used because of its accuracy, which is owed to the great diversity of backgrounds found among our members, allowing our surveys to be answered by a representative sample of any given population. Therefore, our polls are extremely reliable in capturing public opinion on a topic, such as a country’s voting intentions, a demographic’s view of a company, or what the world thinks about current affairs and the biggest global news stories.

With YouGov, you get paid to shape the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

106K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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Rated 1 out of 5 stars

I believe my YouGov account was…

I believe my YouGov account was suspended by mistake. I contacted their support team more than a month ago and still haven’t received any real response, only silence.

What makes this more frustrating is that I’ve been a loyal YouGov member for years, completed many surveys, and successfully redeemed rewards multiple times without any issues before.

I always respected their rules, so suddenly losing access to my account with no explanation and no customer support response is honestly disappointing.

I hope the YouGov team reviews my case properly and restores my account if this was an error.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

An App Worthy of Your Time

I love the fact that this platform allows you a reasonable number of surveys that are not time consuming. The payout method was smooth and easy to complete. The topics of the surveys are also interesting and engaging. I highly recommend because they live up to what they offer.

May 23, 2026
Rated 3 out of 5 stars

Your revamped website is not user…

Your revamped website is not user friendly
Some of these surveys are redundant
I AM happy to see the feedback is quoted in relevant news stories
In the meantime, Keep those surveys acomin' and have a groovy Memorial day weekend y'all 🇺🇸🎆 ✌🏻

May 23, 2026
Rated 4 out of 5 stars

Questions were easy…

Most of the questions were easy to understand. A few you actually had to reread several times to figure out what they were asking. The surveys usually only took a few moments to do.

May 23, 2026

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