This company just like a bad casino. If the gambler win too much. They will refuse you to withdraw all profit and eat all your profit They are B-book broker. If client account is los... See more
Company replied
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See what reviewers are saying
As a seasoned trader, I was looking for the right broker that would be best suited to my needs. I researched around and found Accuindex to be the best choice. They have such low spreads on their r... See more
Company replied
First things first, Accuindex is not a reliable broker! When I started to make money, they immediately tried to disable my account not to lose money from their treasury. They even added new and anothe... See more
Company replied
I have been using the Accuindex Pro Account for a few months and it has been great. I am running my automated trading system which only requires the trading account to have a low stop-out level beca... See more
Company replied
Company details
Written by the company
A Revolution in the Making Accuindex is a young force in the Forex and CFD markets, committed to delivering a powerful, accessible and fair trading Experience. Led by a team of professionals with years of experience in the field, we have always put innovation, speed and agility at the core of our business. As we grow our reach and cement ourselves as a online broker on the rise, we look forward to further providing our clients with the right tools and services to assist their trading needs, leading the charge towards the future of trading.
Contact info
Cyberati Lounge, Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, 72201 Ebène, Republic of Mauritius, Ebène, Mauritius
- 00230 464 4888
- support@accuindex.com
- accuindex.com
3.4
Average
218 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 60% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best company I have ever seen in my…
The best company I have ever seen in my life
February 8, 2024
Reply from Accuindex Limited
Thank you for being part of our family 😁
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It is my first experince and I am…
It is my first experince and I am excited to start with Accuindex
February 5, 2024
Reply from Accuindex Limited
Thank you for being part of our family 😁
they have a very good staff that makes…
they have a very good staff that makes the job really easy for us
February 1, 2024
Reply from Accuindex Limited
Thank you for being part of our family 😁
I really like them
I really like them, but lately I didn’t receive my withdrawal, it took more than 24 hours, I don’t know why, but I really hope they solve the problem.
January 29, 2024
Unprompted review
Reply from Accuindex Limited
Dear Yazid,
Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced with the delay in processing your withdrawal. However, kindly note that any request regarding withdrawals need some time to be processed. If you still didn't receive your withdrawal, feel free to reach out to our customer support team.
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lose your credibility
They deleted 3,000 dollars from my profit, which I earned after a lot of hard work, and they are not sending my money.
You have ruined your credibility in the market, I have been using your company for a long time, you are stealing people's money under the name of not following the rules and it is not just me, you have wiped out the profits of many investors.
January 25, 2024
Unprompted review
Reply from Accuindex Limited
Dear Emine,
As we were already informed via email regarding the withdrawal case from your account. Please note, upon thorough review of your account, we came to a conclusion that you have abused our terms & conditions stated in the client agreement signed by your good self.
We emphasize the significance of adhering to the agreed-upon terms and conditions, as they are designed to ensure fairness and maintain the integrity of our platform. Should you require any further clarification or have any questions regarding this matter, please do not hesitate to reach out to our dedicated customer support team. We are here to assist you and address any concerns you may have.
We sincerely hope that this email serves as a reminder to respect and comply with the terms and conditions set forth by our company. Your cooperation in rectifying this issue promptly is greatly appreciated.
The customer support doesn’t help
The customer support doesn’t help , they just ask multiple questions and take their time and then finally deny any support or resolution. Not recommended
January 26, 2024
Reply from Accuindex Limited
Dear Hussain,
Kindly note that we are currently processing your request and these kind of request require time to process. Rest assured that we will conclude your request by end of day today.
Should you require any further clarification or have any questions regarding this matter, please do not hesitate to reach out to our dedicated customer support team. We are here to assist you and address any concerns you may have.
Your company is not giving my withdrawal
January 25, 2024
Reply from Accuindex Limited
Dear Sir,
As we were already informed via email regarding the withdrawal case from your account. Please note, upon thorough review of your account, we came to a conclusion that you have abused our terms & conditions stated in the client agreement signed by your good self.
We emphasize the significance of adhering to the agreed-upon terms and conditions, as they are designed to ensure fairness and maintain the integrity of our platform. Should you require any further clarification or have any questions regarding this matter, please do not hesitate to reach out to our dedicated customer support team. We are here to assist you and address any concerns you may have.
We sincerely hope that this email serves as a reminder to respect and comply with the terms and conditions set forth by our company. Your cooperation in rectifying this issue promptly is greatly appreciated.
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Good and easy
January 12, 2024
Reply from Accuindex Limited
Thank you for being part of the Accuindex family! 😁
Good service
January 9, 2024
Reply from Accuindex Limited
Thank you for being part of the Accuindex family! 😁
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Reply from Accuindex Limited
Thank you for your feedback - please rest assured that it has been shared with the concerned department for quality assurance.
We do apologies for any inconvenience caused.
Conversion speed
January 4, 2024
Reply from Accuindex Limited
Thank you for being part of the Accuindex family! 😁
I had a problem with the deposit
I had a problem with the deposit , but the Akio index support team was very trying to solve the problem, especially Linda polaras thank you ❤️
January 1, 2024
Reply from Accuindex Limited
Thank you for your kind words! Our team is always happy to assist.
Quick and easy
January 1, 2024
Reply from Accuindex Limited
Thank you for being part of the Accuindex family! 😁
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I COULDN'T deposit money in my account…
I COULDN'T deposit money in my account by visa card, I did this a lot
December 25, 2023
Reply from Accuindex Limited
Thank you for your feedback - please rest assured that it has been shared with the concerned department for quality assurance.
We do apologies for any inconvenience caused.
Smooth !!!!
December 25, 2023
Reply from Accuindex Limited
Thank you for being part of the Accuindex family! 😁
I hope we can make a good profit and…
I hope we can make a good profit and work with you guys as well
This ma first time with you so make me happy with you guys
Thank you
December 21, 2023
Reply from Accuindex Limited
Thank you for being part of the Accuindex family! 😁
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