Spoke to me over the phone while standing next to the vehicle to check any specific issues that I had. Once the report came through, which was received within an hour and very detailed , was able to c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Both Arthur and Matt were excellent, actually arrived earlier than booked time with Arthur contacting me to check whether that suited. Matt was full of important information that I wasn’t aware of. Wi... See more
Company replied
The customer service was impeccable from start to finish. Brad and Matt arrived to do a RWC and Gas Cert on my camper and were so friendly and professional. My little camper trailer is a first... See more
Company replied
The quote and booking was instant via text and they could book us in the next day. Communication on the day was great with a phone call 15 minutes prior to attending. Professional and efficient serv... See more
Company replied
Company details
About ACE Mobile Safety Certificates
Written by the company
About Us
Ace Mobile Safety Certificates provides mobile vehicle inspection services across the Gold Coast & Tweed Area. We come to your vehicle wherever it is located, be it at home, at work, or a parking lot. Our fast and reliable services include:
- Roadworthy Certificate (RWC)
- Certificate of Inspection (COI)
- Taxi & Uber Inspections
- Gas Certificate
- Pre-Purchase Inspection
- HVRAS Inspection
We love customer-friendly solutions! For many of our services, we are able to issue Digital Certificates to transfer or renew vehicle registrations online. Our dedicated inspectors represent the value of small local businesses. Check out our 5-star reviews.
Contact info
4/16 Dover Drive, 4220, Burleigh Heads, Australia
- 0408 660 585
- info@acemobilesafety.com.au
- acemobilesafetycertificates.com.au
5.0
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
amazing customer service and friendly
amazing customer service and friendly. On time everytime.
April 1, 2026
Reply from ACE Mobile Safety Certificates
Thank you for your wonderful feedback! We’re so pleased to hear you found our service friendly and reliable, and that we’re consistently on time. We truly appreciate your support 😊
ACE Mobile Safety Certificates…
ACE Mobile Safety Certificates delivered a truly professional and efficient experience from start to finish. The process was seamless, communication was clear, and the service was prompt and reliable. It’s refreshing to deal with a team that is both knowledgeable and customer-focused.
I would have no hesitation in recommending your services and look forward to working with you again in the future.
Thank you again for the outstanding service.
April 8, 2026
Reply from ACE Mobile Safety Certificates
Thank you so much for such a thoughtful and detailed review! We are thrilled to hear that you found the entire process seamless and professional from start to finish. Our team works hard to ensure clear communication and reliable service, so it’s wonderful to know we hit the mark for you. We truly appreciate your high recommendation and look forward to assisting you again in the future!
Reply from ACE Mobile Safety Certificates
We really appreciate the kind words! Providing professional and helpful service is what we strive for every day at Ace Mobile Safety Certificates. Thank you for your support
Reply from ACE Mobile Safety Certificates
You are very welcome! We truly believe that being polite and on time is just as important as the inspection itself. We’re so glad you had a great experience dealing with our team. Thank you for choosing Ace Mobile Safety Certificates
From the first point of contact…
From the first point of contact everything was just so easy, Caroline was an absolute delight to deal with.
And the two guys that did the caravan inspection were so genuine and very thorough. Would highly recommend ACE Mobile
March 11, 2026
Reply from ACE Mobile Safety Certificates
Thank you so much for the wonderful feedback! We are thrilled to hear that you had such a positive experience from start to finish. Caroline will be so happy to hear your kind words, and we’ll be sure to pass your praise along to the inspection team as well. We take great pride in being thorough with our caravan inspections, so we’re glad we could make the process easy for you. Thanks for the high recommendation
Reply from ACE Mobile Safety Certificates
Thanks for the shout-out! We're thrilled you enjoyed our fast and friendly service. Thanks for choosing Ace Mobile Safety Certificates
Reply from ACE Mobile Safety Certificates
Thank you so much! At Ace Mobile Safety Certificates, we believe in doing exactly what we say we'll do. We’re glad we could be there on time and provide the excellent service you expected. We appreciate the support
Great company
Great company, great tech that came to check the bike. Five stars for these guys.
March 19, 2026
Reply from ACE Mobile Safety Certificates
We really appreciate the kind words! Our techs work hard to provide a professional and helpful service, so it’s great to know you were happy with the bike inspection. Thank you for choosing Ace Mobile Safety Certificates!
Reply from ACE Mobile Safety Certificates
Thank you so much! We aim to provide a service that is on time, professional, and fairly priced. We’re glad we could hit all three marks for you. Thanks for choosing Ace Mobile Safety Certificates!
Friendly and knowledgeable in his job
Only problem I had was not being able to pay cash on the day. I don’t agree with paying for services until they are rendered
March 20, 2026
Reply from ACE Mobile Safety Certificates
Thank you so much for the 5-star review—we truly appreciate your support!
We understand your concern regarding payment prior to the service. This was a business decision we implemented due to an increase in last-minute cancellations and no-shows. Requiring upfront payment aligns with common industry practices and helps us ensure our inspectors’ time is respected, allowing us to continue delivering reliable, high-quality service to all our customers.
We genuinely value your feedback and appreciate your understanding. Thank you again for choosing us!
Reply from ACE Mobile Safety Certificates
Thank you so much for the excellent review! Providing a professional and timely response is a top priority for us at Ace Mobile Safety Certificates. We know our customers have busy schedules, so we aim to make the process as efficient as possible. We appreciate your support
Ace Mobile Safety Certificates
Ace Mobile Safety Certificates have been used by us for annual machinery inspections for numerous years. They are thorough, prompt and provide excellent service. Highly recommended.
March 19, 2026
Reply from ACE Mobile Safety Certificates
Thank you so much for the continued support over the years! We truly value our long-standing partnership with your team. At Ace Mobile Safety Certificates, we take great pride in being thorough and prompt with our machinery inspections to ensure your operations keep running safely. We look forward to working with you for many more years to come!
Got what i paid for at the agreed price
March 17, 2026
Reply from ACE Mobile Safety Certificates
Thanks for the shout-out! We're glad you were happy with the service and the pricing. Thank you for supporting Ace Mobile Safety Certificates
Reply from ACE Mobile Safety Certificates
Thank you so much for the feedback! We’re thrilled to hear that Brad provided such professional and quick service. We’ll be sure to pass your kind words along to him—he’ll be happy to know he made the process easy for you. Thanks for choosing Ace Mobile Safety Certificates
Reply from ACE Mobile Safety Certificates
Thank you so much! We know your time is valuable, so we make it a priority for our inspectors to be on time and efficient. We’re thrilled to hear you had a great experience with Ace Mobile Safety Certificates. Thanks for the support!
Reply from ACE Mobile Safety Certificates
Thank you so much! We strive for consistency with every booking, so hearing that we are always on time and providing a great experience really means a lot to the team. We truly appreciate your continued support of Ace Mobile Safety Certificates
Professional and quality was terrific
Was very Professional , quite was unreal couldn’t be any more happier with the work
March 12, 2026
Reply from ACE Mobile Safety Certificates
Thank you so much for the 'unreal' feedback! We are absolutely thrilled to hear that you were so happy with our work. Our goal at Ace Mobile Safety Certificates is to provide a professional experience that leaves our customers smiling. We truly appreciate your support
quick and efficient
phone call to see if could come a little earlier- nice
inspection done and dusted quickly and efficiently
March 13, 2026
Reply from ACE Mobile Safety Certificates
Thank you for your kind feedback. We’re glad everything went smoothly for you.
Easy and efficient service
March 12, 2026
Reply from ACE Mobile Safety Certificates
Thank you for your feedback - we’re glad you found our service easy and efficient!
Reply from ACE Mobile Safety Certificates
Thank you for your feedback! We’re glad to hear you found our service prompt, professional, and thorough. It was a pleasure assisting you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.