Acen Properties Estate and Letting Agents in Bristol Reviews 7

TrustScore 4.5 out of 5

4.3

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Company details

  1. Real Estate Agency
  2. Apartment Rental Agency
  3. Property Management Company
  4. Real Estate Agents

Written by the company

Acen Properties are dedicated to making your property journey as seamless and stress-free as possible. Whether you’re a first-time buyer taking your first step onto the property ladder or a hands-off landlord seeking a trusted agent to manage your portfolio, we’d be delighted to start the conversation. With over 30 years of combined experience in the estate agency industry, our founders understand that success comes from a balance of hard work, adaptability, and a genuine personal touch. By combining traditional values with modern technology, we ensure every client receives a smooth, transparent, and tailored experience - even through the most challenging stages of the process. Get in touch today to speak with one of our friendly team members who will take the time to understand your needs and guide you confidently through your property journey.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

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Rated 5 out of 5 stars

Excellent service

Acen Properties Estate Agents did a great job selling my property in the centre of Bristol. Every stage of the process was excellent; from the valuation, photographing the property and showing potential buyers around, through to the completion day. Will Martin was available at the end of a WhatsApp message or phone call every step of the way. He really was outstanding- I felt like I received a very personal and friendly service . Most importantly, I got a price I was very happy with and completed the sale well within the time frame I was expecting , thanks to Will and his team.

November 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Outstanding Service from Start to Finish

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⭐⭐⭐⭐⭐ 5/5

I had an excellent experience with this lettings agent. From start to finish, the team was professional, responsive, and genuinely helpful. They made the whole renting process smooth and stress-free, keeping me updated at every step and answering all my questions promptly.

Their attention to detail and friendly approach really stood out. It’s clear they care about both landlords and tenants, and they go the extra mile to ensure everything runs smoothly.

I wouldn’t hesitate to recommend them to anyone looking for a reliable and trustworthy lettings service.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding

These guys have been absolutely phenomenal. I have bought and sold a few houses in my time, and usually I’ve been left disappointed. There were many occasions when it looked like this house sale could fall through yet Will was absolutely on top of everything all the time. He was regularly chasing way up and down the chain, bringing different parties together to get to resolution and putting himself out there way more than I would’ve expected. The price was competitive and the service was outstanding. I truly believe our house sale would have fallen through without Will there to keep everybody on track. This was definitely a service worth painful. Seriously, don’t go anywhere else if you want to sell your house.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Look no further Acen Properties were incredible, honest, great communication and approachable.

From start to finish, we could not fault Acen properties. Communication was excellent throughout and we were always kept in the loop with everything that was going on. Our house was put up for sale and sold within the first day of viewings. Thank you to Will and his team for everything they did to make moving house as stress free as possible. I would fully recommend Acen Properties and would use them again in a heart beat.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

I found Acen Property Estate Agents…

I found Acen Property Estate Agents extremely helpful to deal with during my resent property purchase. The communication with Will was brilliant and I knew through them more what was going on with the conveyancing process than through my solicitors. I would recommend them to anyone, and should I one day look to sell or rent my property, I will be using them.

November 3, 2025
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Rated 5 out of 5 stars

The right decision

I engaged with Acen Properties early in 2025 while looking for an agent to assist with the sale of my property in the centre of Bristol.
Initially I chose an alternate agent, in short the other agent let me down and were less than professional.
I went back to Acen, following a conversation with Will I contracted with Acen to take over the sale.
In a very short timeframe they found me several interested parties leading to the right buyer for my property. The communication was clear, timely and accurate at every step. I achieved very close to my desired sale price, and the conveyance and final handover was very well managed. Recommend !

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fast response time, excellent service and communication

We initially went to Acen with a view to selling our property. Will responded to our online request for a valuation immediately and was round the following day to view, photograph and value the property. After knowledgeable local advise from Acen, we decided to rent instead and Will continued to be our representative.
The property was viewed, listed and rented within a few days.
The property also required some minor repairs works, which with us having limited time to complete (being overseas owners), Will and his team sorted and managed for us. Will kept us informed at all times and he continues to manage the property on our behalf.
The team and the service they provided has been great and I wouldn’t hesitate to recommend them.

October 6, 2025
Unprompted review

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