Acheatingandgas Reviews 

The is an update on my previous review. Matters are now resolved to my satisfaction. My boiler broke down and I had to get a new one. I wanted a smaller, more approachable company with a better after-sales service than what we would normally get at larger firms. AC's prices were competitive and Paul was very prompt when he first viewed the property and boiler; identified the problem which sadly couldn't be repaired. We settled for an expensive Worcester exceeding £3000 - I couldn't get any interest free payment unfortunately but still went for it because of the 12-year Worcester warranty and also the after-sales service which I was hoping to have. My previous boiler was also a 20-year-old Worcester. I included a power flush at an additional cost to make sure everything will work well. The installation and power flush for a 4 bedroom house which would normally take 6-8 hours, only took around 3-3.5 hours at mine which I found a bit strange. Immediately after installing, I had issues with intermittent cold water running through my taps and showers. Paul came once but couldn't identify the problem. I wanted him to check whether the installation and power flush were done correctly but he assured me it was all fine but the problem persisted. He suggested checking with Worcester which I did. My radiators also started playing up upstairs over the weekend and was cold. I reached out to Paul and he came in on Monday. He correctly assessed it wasn't the boiler but a thermostat issue which he promptly replaced. The heating has been restored.Worcester came in on Tuesday and sorted the intermittent cold showers (I hope!) which was apparently due to a particular setting on the boiler. I'm pleased that as of now, my heating issues have been resolved.

Did annual boiler check- happy with service

We used Paul and his team at
Amersham and Chiltern Heating and Gas Ltd to install a new boiler.

Paul visited to discuss the installation, taking into account type of boiler, suitability and access etc.
His professionalism, politeness, punctuality and dedication were above expectations.

Shaun the engineer was respectful to our property at all times and did not leave until he was entirely happy all was working well.

Paul followed up with a courtesy call two days later to confirm we were happy with the installation.

I would not hesitate in highly recommending this company.

Thank you

Have used AC Heating & Gas for a few years now.As well as being trustworthy and easy to deal with for servicing I’ve also used them twice for problems, and both times they’ve been amazingly helpful and quick. Thank you

I would definitely recommend AC heating and gas and wouldn't hesitate to use them again. I was pleased with the service from start to finish. Our boiler broke in the middle of the freezing weather - Paul responded to my request for a quote straight away and I had the new boiler fitted within just a couple of days. He was the cheapest of three quotes, but I would have still used AC even if this wasn't the case due to how thorough, detailed and transparent Paul was when he came to quote.

Paul installed a new boiler for us (moving it from the ground floor into the loft) a couple of years ago and fitted several radiators at the same time. His work was superb and he is also just a really nice person to have working in your house. He and Nicola are amazing communicators - so much so that he once whatsapped me video links of how to rectify a pressure problem late into an evening - and he recently arranged for a minor leak to be sorted for us just before Christmas within 24 hours of us contacting him. I would recommend him without reservation to anyone.

We have used Paul for 5 years for boiler servicing. He is is highly professional, knowledgeable and competent and I highly recommend.

Paul and Nicola helped us to replace a very old (25+ years) boiler recently. From the first contact they were prompt and nothing was too much trouble. Paul came out to see our existing system and talk me through the options. I appreciated his advice working out what would best suit our house. What was particularly impressive though was how efficiently Paul dealt with some unexpected curveballs as we were moving the boiler location. We discovered some cement board that needed specialist removal and he found someone who could deal with it immediately. Before we even started stressing about it he had a solution. And then he prioritised finalising the boiler installation so we weren’t left waiting, despite the delay being outside his control. When we didn’t understand how to work the new digital thermostat he came back and showed us in person. Five starts all around and we are much warmer now!

So many things are great about Amersham & Chiltern Heating & Gas - the fact that, in my experience, Paul always answers the phone and doesn't leave you to speak to voicemail; they turn up when they say they will and keep you informed of their progress; the costs are reasonable for the quality of the work carried out; the engineer Paddy was friendly, efficient, and professional, as was Paul's colleague Nicola in the office.

Following a quote from Paul recently I arranged to have my heating boiler replaced, two water tanks removed and a radiator fitted to my airing cupboard.Two nice lads, Shaun and Jay arrived on a bitterly cold morning and over the next two days completed the job to a good standard and I now have a safe working gas boiler. The flue had to go into a different place and the old hole was filled in nice and neatly. The two lads worked very hard and tidied up after themselves. Shaun explained the controls etc., and pointed out a potential issue with one of my radiators. All was good and then the poor souls had a problem with their van's sliding door which took them an age to fix in freezing weather. Well done to all. So far so good and I would definitely use them again.

Great service everything waa 😫 carried by the engineer to the highest professional standard highly recommend would certainly use Amersham heating every time

Once again, cannot recommend this company highly enough. Arranged annual boiler service
and landlords certificate at another property, both carried out in clean, professional and friendly manner. Thanks again.

Excellent service. Very good communications from the company. Engineers arrived in time to service the boiler and completed the work in good time. Would highly recommend.

What a great Team. From quote to waving goodbye at the door i felt valued. It's nice to learn that there are some good local companies out there who care about the customers experience.. If you need a new boiler then look no further.

We picked Amersham and Chiltern Heating for a combi boiler installation. Out of 10+ quotes we received, Paul was the best on professionalism , timeliness, price, transparency, and availability.
Most importantly they delivered on all promises! The installation process was on time, quick, efficient, and tidy. The new boiler and magnetic filter were fitted perfectly into place with no compromise on the look and aesthetics of the cabinet/whole kitchen.

Perfect and professional

Paul and his team have been great. They were very quick to respond and did excellent work replacing my boiler at a really reasonable price. Highly recommend them.

Paul and his team have just installed a new boiler and radiators for us.
Really impressed with how helpful and professional Paul was, suggesting the type of boiler we should go for and explaining how it would work, along with the Hive system.
The team installing it were very polite, professional and helpful, explaining the process and then how to operate the system.
Overall very happy with the service, and would happily use again. Would recommend!

Highly recommend Paul and the team, professional first class service, they listened to our needs and went through all the options for a new boiler. It was fitted with minimal mess & disruption and they had time to explain how to use it with our nest system too. Great communication throughout our experience and we will definitely be using them for our yearly service, please don’t hesitate to use them!

We recently had a new boiler installed and moved to a different location. Paul and his team were very professional, polite and did a fantastic job! Highly recommend using this company for any work.