Elementis Boiler Experts Reviews 97

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, noting that they are knowledgeable and take pride in their work. Many people highlight the thoroughness of the service, with issues being identified and resolved effectively, and appreciate being kept informed throughout the process. Consumers frequently mention the punctuality of the team, the cleanliness of their work, and the clear explanations provided. The service is often described as outstanding, reliable, and highly recommended for both installations and annual maintenance.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant took time to explain what he would need to do in the installation. Kept us informed when he would be arriving which was a great touch. He spotted an issue in our loft that could have been di... See more

Company replied

Rated 5 out of 5 stars

We booked a boiler strip down service and it was nothing short of professional. We were regularly kept informed via email and text of our upcoming appointment and estimated arrival time. The service... See more

Rated 5 out of 5 stars

A year ago Grant Chaney (Elementis Boiler Experts) installed our new boiler (Ideal) and the time came around for its first annual service. I was able to book a service slot within 10 days. Grant arriv... See more

Company replied

Rated 5 out of 5 stars

Grant from Elementis Boiler experts are super efficient. He serviced our boiler to a high standard . The best of all is that we are on a recall system and get a reminder every year that our service... See more

Company replied


Company details

  1. Boiler and Heating Service

Written by the company

shoulders above the rest with our quality of workmanship and the way we treat our customers. We pride ourselves on treating each and every customer like they're the only customer we have and treat their homes with the utmost respect. The job will be completed to budget, in the time we promised to the highest standards, boilers are the only thing we do and we do it the best in the business. We have over 300+ ⭐️⭐️⭐️⭐️⭐️ Online Reviews from Google, Which? Trusted Traders, Trading Standards, Trustpilot and Facebook


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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Rated 5 out of 5 stars

Excellent work

Grant came and did our boiler system which was complex but he did a great precise job, was told exactly what was being done and all the steps, the materials he chose was what I agreed with as well, all in all excellent work clean quick process neat work, very pleased thank you

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Boiler service

Arrived on time very thorough and checked everything to make sure my boiler and system were

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

New boiler installation

We recently moved into our new home and unfortunately the boiler stopped working on day two, which was very stressful. Thankfully, Grant responded quickly and arranged for a new boiler to be fitted.

From start to finish the service was excellent — friendly, professional, and very efficient. The installation was carried out to a high standard and everything was explained clearly to us. It was a huge relief to have the heating and hot water back up and running.

We really appreciate the prompt response and the quality of the work. Would definitely recommend to anyone needing a reliable and professional boiler installation.

March 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Grant from Elementis Boiler Experts…

Grant from Elementis Boiler Experts recently install a new Worcester boiler at my house. The work was relatively complex as the boiler location was changed from loft to kitchen. Grant worked professionally, efficiently and did an excellent job. I am happy to recommend the company.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Grant from Elementis was great.

Grant from Elementis was great.
Super easy booking system and regular updates re arrival time etc
We had ours and our 2 x tenants boilers serviced professionally and efficiently, would definitely recommend this company

February 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service from start to finish

I recently had a new combi boiler installed by Elementis Boiler Experts in Colchester and I’m extremely pleased with the service I received. From the initial enquiry through to completion, everything was handled professionally and efficiently.

Booking was easy, communication was clear throughout, and the engineers arrived on time on the day. They worked efficiently, were very knowledgeable, and took the time to explain everything clearly. The workmanship was excellent and they left the area clean and tidy once finished.

The whole process was smooth and stress-free, and it’s clear they take real pride in their work. I wouldn’t hesitate to recommend Elementis to anyone looking for a reliable, professional boiler installation or heating service.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Very quick and helpful service, carried out the service with great professionalism, with great communication with the service carried out and Grant was amazing

November 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service, easy to book on line, appointment was kept and got a text to let me know he was on the way, cost was explained and what was needed. Polite and friendly service. Certainly would recommend

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, arrived when they said they would, very helpful with great advice, will be getting them to do my service from now on

October 27, 2025
Unprompted review

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