Achieve  Reviews 12,470

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and prompt attention received. The service provided is often described as excellent, with consumers appreciating the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted issues with certain consultants, describing them as rude, pushy, and unhelpful, particularly when trying to sell a loan. A few other people also felt that some employees did not listen to their needs and were unprofessional in their communication.

What people talk about most

Staff

Consumers generally report positive experiences with staff, often highlighting their helpfulness, knowledge,... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism,... See more

Service

Clients share positive opinions on service, highlighting the efficiency and ease of the loan process. Many... See more

User experience

Customers had positive experiences with user experience. Many reviewers describe the process as simple, easy,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a very pleasant interaction, despite the length of time, and some initial clarifications, all went really well. I hope Leonardo reads a book called The Zoologists's Guide to the Galaxy, because... See more

Company replied

Rated 5 out of 5 stars

Working with Achieve was great. The whole process did not take long, the agreement was very straightforward, and they were up front about everything. More importantly, Tracy made my experience great.... See more

Company replied

Rated 5 out of 5 stars

Celeste is a professional yet able to treat customers with personal and prompt attention. My husband and I are in a field that is completely immersive. We cannot use cell phones while working. Th... See more

Company replied

Rated 5 out of 5 stars

As always, I was dubious as to whether this company was legit or a scam. I was willing to hear what they had to offer, but I was only researching and not in need or desperate. Whenever something was... See more

Company replied


Company details

  1. #54 of 253 best companies in Non-Bank Financial Service

About Achieve

Written by the company

Achieve logo

Achieve is a leading digital personal finance company built to help everyday people like you get on, and stay on, the path to a brighter financial future. We offer personal loans, home equity lines of credit, debt solutions, and smart money tools and education to help single parents, entrepreneurs, newlyweds, underemployed people and so many more thrive financially. Through innovative tech, intelligent analytics and most importantly, an empathetic human touch, we deliver personalized money solutions built around you, for you. Make today the day you consolidate high-interest debts, free up extra cash and move forward in a life-changing way. Over the past twenty years, Achieve has served over 1.5M members, helping resolve $20B in debt and making over $13B in loans.

Learn more about:

Life after debt starts at Achieve

Achieve profile image

Achieve.com (NMLS #138464), Achieve Loans, Achieve Personal Loans, and Achieve Debt Relief are separate operating subsidiaries of Achieve Company. Debt settlement is available through Achieve Debt Relief (NMLS #1238929). Personal loans are available through Achieve Personal Loans (NMLS #227977) originated by Cross River Bank, a New Jersey State Chartered Commercial Bank, and may not be available in all states. Home Equity loans are available through Achieve Loans (NMLS #1810501). All loan and rate terms are subject to eligibility restrictions, application review, credit score, loan amount, loan term, lender approval, credit usage and history.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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2-star
1-star

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Rated 1 out of 5 stars

Horrible Customer Service

Their representatives are highly unprofessional, mysognistic and predatory. Dealt specifically with Dakota who's was absolute narc to deal with.

March 11, 2026
Unprompted review
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Reply from Achieve

Hello,
We are sorry to hear about your experience and we would be happy to look into this matter. An account specialist will reach out to you to gather more information.

Rated 4 out of 5 stars

Everything involving the application…

Everything involving the application process was handled efficiently and without a hitch.

March 5, 2026
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Reply from Achieve

Hi Claudia,
We're happy to hear that the application process was efficient and seamless for you. Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

Tracy Barrios excellent agent

The person who assisted me (Tracy Barrios) was very helpful and suggested the best of my options, she was very professional and pleasant. the whole process was very fast.

March 13, 2026
Unprompted review
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Reply from Achieve

Hi Carlos,
We're happy to hear that you had a positive experience and that the process was fast. It's great to know that you felt supported in finding the best options. Thank you!

Rated 5 out of 5 stars

Celeste truly listened to our needs!

Celeste truly listened to our needs and offered thoughtful suggestions that really benefited our family. She did an amazing job following up and making sure everything went smoothly from start to finish. We truly appreciate her dedication and attention to detail. Thank you, Celeste!

March 3, 2026
Unprompted review
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Reply from Achieve

Hi Jodi,
We're happy to hear that the suggestions offered were beneficial for your family. We appreciate you mentioning the dedication and attention to detail. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Achieve and Lara S. For the WIN

I have worked with Achieve for a few years now after going through a divorce and debt consolidation. Lara Sabbagh recently helped me with a refinance due to my credit improvement and I am now saving THOUSANDS. She was very up front, thorough, and extremely knowledgeable during the process, an it was an expeditious experience . I know who I can trust in the future with Lara. THANK YOU!

March 12, 2026
Unprompted review
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Reply from Achieve

Hi Nate,
We're happy to hear about your positive experience and the savings achieved through refinancing. It's great to know the support provided was so helpful during the process, and we appreciate your trust. Thank you!

Rated 5 out of 5 stars

Deborah Rodgers was very kind and…

Deborah Rodgers was very kind and patient in explaining things to me and was willing to wait while I gathered my things to relay to her and not minding going over it again. She was extremely helpful to me.

March 5, 2026
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Reply from Achieve

Hi Joel,
We're happy to hear that our team member was so helpful and patient. It's wonderful to know that the explanations were clear and that you felt supported throughout the process. Thank you for your positive feedback!

Rated 5 out of 5 stars

Reviews Financial Information for the BEST Outcome

Tracy B at Achieve will take into account your overall financial data, what the company offers, and the best outcome for the customer. Based on what is needed on what I could afford, Tracy was able to come up with a solution that made the debt consolidation experience a win and overwhelming approval with a LOW interest rate. Thank you for not giving up, Tracy B!

March 11, 2026
Unprompted review
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Reply from Achieve

Hi Diane,
We're happy to hear that our team member considered your financial situation to find a debt consolidation solution tailored to your needs. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Tracy was excellent

Tracy was excellent - She listened, answered questions with strong knowledge. She was kind and even had a sense of humor. She made the process easy and FAST!
I would not hesitate to refer anyone to Achieve for financial assistance.

March 11, 2026
Unprompted review
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Reply from Achieve

Hi Melanie,
We're so glad to hear that you had such a positive experience! We appreciate you mentioning the strong knowledge, kindness, and humor. We're happy the process was easy and fast for you, and we appreciate your referral!

Rated 1 out of 5 stars

Avoid These People at all Costs!…

I originally tried to work with Achieve in February of last year. From the beginning of my conversations with Achieve I asked a simple question- what is the interest rate? I went through the ENTIRE process and they mailed me a hardcopy of the contract. 😳

The interest rate was almost 30%. I’m digging myself out of debt and they want to offer me a loan with an EXCEPTIONALLY HIGH interest rate!
No way. Avoid these people and their loans at all costs!! You’ll end up deeper in debt than you started out.

I unsubscribed, told them to take me off every list they have.

Today (3/11/2026)I received a voicemail saying that I was recently approved and the cycle is starting all over again! I’m leaving this review and reporting them for violating the do not call list.

March 11, 2026
Unprompted review
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Reply from Achieve

Hi Angela,
We are sorry to hear about your experience and we would like to address this matter. An account specialist will reach out to you to discuss this further.

Rated 5 out of 5 stars

Easy to work with

Very honest and straightforward with the process. I received the money on time.

March 4, 2026
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Reply from Achieve

Hello,
We're happy to hear that the process was straightforward for you, and we appreciate your acknowledgment that you received the money on time.

Rated 5 out of 5 stars

I have had to contact Achieve 2x and…

I have had to contact Achieve 2x and had good results with my questions.
We feel piece of mind joining Achieve. As soon as they received our first payment they were right on getting our debts started with the program.
Thank you Achieve.

March 9, 2026
Unprompted review
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Reply from Achieve

Hi Dawn,
We're happy to hear that our team was helpful and that you feel secure with our services. It's great to know we promptly started the program after your first payment. Thank you for your feedback.

Rated 5 out of 5 stars

Lara was a joy to work with!

Lara was extremely kind and helpful in getting me to consolidate my credit cards. She thoroughly explained every step as we went through the process and was very personalble. She answered any and all questions I had, as well as even made great small talk in the down times of waiting on some things. I look forward to working with her if any problems should arrise. Achieve is very fortunate to have a warm-hearted individual like her to be on their team. I would not have even considered doing this if the person wasn't fully invested in their clients. Through the roof customer service! If any other adjectives are needed, please feel free to reach out and I will gladly share them.

March 10, 2026
Unprompted review
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Reply from Achieve

Hi Derrek,
We're happy to hear that you had such a positive experience! It's wonderful that the consolidation process was thoroughly explained and that you felt personally supported. We appreciate your kind words and are glad you felt valued. Thank you for sharing your feedback!

Rated 5 out of 5 stars

Krystal made the process stress free…

Krystal made the process stress free and easy and was very friendly and great at her job.

March 10, 2026
Unprompted review
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Reply from Achieve

Hi Chase,
We're happy that the process was stress-free and easy for you, and that you found our team member friendly and great. Thanks for your positive feedback!

Rated 5 out of 5 stars

Michael Dipasquale’s expertise…

Michael Dipasquale’s expertise regarding all aspects of our loan inquiry was exceptional.
In fact both my husband and I found Michael to be a breath of fresh air compared to other loan consultants we have had in our past.
My schedule watching grandbabies is very hectic and I never felt I was being rushed and worked with the schedule and times I could give him which took me a couple of days. Michael stayed right with me, so patient and understanding.

March 9, 2026
Unprompted review
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Reply from Achieve

Hi Ann Marie,
We're happy to hear that the loan inquiry expertise was exceptional. We appreciate that the patience and understanding provided accommodated your schedule. Thank you for your positive feedback.

Rated 5 out of 5 stars

Very friendly people

February 28, 2026
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Reply from Achieve

Hi Rebecca,
We truly appreciate your feedback! Providing a welcoming environment is a top priority for us. Thank you for choosing us!

Rated 5 out of 5 stars

I want to thank Michael Depasquale for

I want to thank Michael Depasquale for, his time. Mr. Depasquale went out his way to help me acquirer my loan.

Thanks,
Nelson

March 9, 2026
Unprompted review
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Reply from Achieve

Hi Nelson,
We appreciate you taking the time to share your positive experience. We're so glad that the loan process was made easier for you. Thank you for your feedback!

Rated 5 out of 5 stars

Achieve and Melanie went further more…

Achieve and Melanie went further more than other lenders. It was great to get really good advice from Melanie; she considered my overall finances and made me aware of other considerations and options I could look at. I was able to contact her when needed and she would respond in very timely manner.

March 9, 2026
Unprompted review
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Reply from Achieve

Hello,
We're happy to hear that you had such a positive experience! We appreciate you mentioning the advice you received and the quick responses. Thank you for sharing your feedback.

Rated 5 out of 5 stars

My representative Lara Sabbagh was impressive

My representative Lara Sabbagh was highly professional and knowledgeable. She was a pleasure to work with during my loan journey. During these times of struggle, I am grateful for the expertise, honesty and guidance I received from her.

March 9, 2026
Unprompted review
Achieve  logo

Reply from Achieve

Hi Allison,
We're happy to hear that you had such a positive experience. It's wonderful that our expertise, honesty, and guidance were helpful during your loan journey. We appreciate your feedback!

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