Ackermanshop Reviews 64

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were let down by their experience overall. Many customers were dissatisfied with the products received, noting that they often looked nothing like the items advertised online and were of poor quality. People frequently reported issues with their orders, including items not arriving, incorrect quantities, or significant delays in shipping. The response time from the company was consistently criticized, with many emails and inquiries going unanswered. The delivery service was also a major point of contention, with long shipping times, unexpected origins from China, and problems with tracking information. Additionally, some people found the website misleading and had difficulties leaving reviews or accessing order details. However, a few other people also felt that their orders arrived fairly quickly and the product met their expectations, even if it took longer than initially stated.

What people talk about most

Product

Reviewers mention negative feedback about product quality, with many consumers reporting that items received... See more

Order

Reviewers highlight negative aspects of order, with many expressing frustration over not receiving items they... See more

Response time

Customers consistently note negative experiences with response times, particularly regarding email... See more

Delivery service

People report significant dissatisfaction with the delivery service, citing extensive delays and unreceived... See more

Website

Clients share negative opinions on the website, with many reviewers expressing strong dissatisfaction and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered the pottery stripper which is advertised as handmade and glazed with a whole page of pictures and info about how Mary Ackerman wanted to get back to making with her very own hands. What arrive... See more

Rated 1 out of 5 stars

Zero Stars. I emailed to cancel the order before it shipped, 10 days later, they shipped it anyways after Christmas. The product was received today and the herb stripper pottery didn't match the quali... See more

Rated 1 out of 5 stars

Ordered two herb strippers over a month ago. I should have checked here first. Tracking says they went from New Jersey to CHINA! Contacted company twice with no response. I now just received a notice... See more

Rated 1 out of 5 stars

Ordered an herb stripper, weeks later received something made in China that doesn't look at all like the product advertised. Attempted to contact the seller to return, received absolutely no response.... See more



Contact info

1.5

Bad

TrustScore 1.5 out of 5

64 reviews

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Rated 1 out of 5 stars

I never received the item I ordered on…

I never received the item I ordered on December 3, 2025. I sent email after email with no response. I received an email that it was shipped. THIS IS A SCAM. I just wasted $37.00!!! Do not order from this place.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered items from Mary Ackerman on…

Ordered items from Mary Ackerman on 11/22/25 (took payment right away, of course), received an email saying my order shipped on 12/3/25. Today is 12/29/25 and I still haven’t received my items. When I previously clicked on the tracking link, my order looked to be in transit from China and did arrive in the US, awaiting shipping partner pickup. When I click on the link now, it says no such address exists. Total scam!

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Damn! Should have known!

EDIT: The products arrived the first week of January as ordered, all items arrived. I am quite pleased with the Shaking Wooden Feet Dolls and the Bendable Nightlights. It would have been nice to receive a reply to my emails.

Damn! Why didn't I check here first?! Order was placed on December 10 for over $100! The shipment order wasn't "received" until December 19 and got to the "transit point" in CHINA on the 25th! It hasn't moved since! Guess I'll be contacting PayPal for a refund. I'm VERY disappointed!

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

Products have not arrived and I cannot get updates

I ordered these as Christmas gifts because I was assured they would arrive in time for the holidays. These have still not arrived and I have sent two emails asking for updates. There has been no reply to my emails. The tracking info has not changed in two days. Because I paid using PayPal, I issued a complaint and requested a refund. Paypal has issued me a provisional refund while they look into it.

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

Google the item you want and order through Amazon

I ordered the item on December 10th and the website indicated it would be received by Christmas. I sent four emails up until December 22 requesting status and they were never answered by the company. On December 22nd I also requested in an email that the company cancel my order because it clearly would not be received on time. I never received a response. On December 27th I was notified that the item was shipped from China. It is obvious that this Mary Ackerman is a pass through company who orders directly through Temu in China. Whatever it is you're looking for on the Mary Ackerman site I recommend that you just do a search in Google and order it directly from Amazon to receive it in days, or order directly from Temu to receive it in weeks.

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered and my account was charged

I ordered and my account was charged. when i got an email aaying items were shipped i was encouraged but tracking did not work and after another 3 weeks I emailed and no response after waiting a week. This is obviously a scan--advertized as early christmas sale.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order on November 18

Placed an order on November 18, 2025 and today is December 23, 2025 and I still have not received my item, which was supposed to be a Christmas gift. Their customer service is just lip service. They do nothing to help solve the issue.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Don't bother paying for express postage.

Paid for express postage, it took over a week to package and send, tracking not updated, nearly 4 weeks later they're god knows where, if I'm going to get them at all. No communication and no response to queries. I do not recommend. As of January 15 2026 it still has not arrived. So 8 weeks with express postage. Lodging a complaint with Consumer Affairs. DO NOT USE THESE CON ARTISTS. Zero stars.

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

Should have checked here before ordering

Ordered items on Dec 11th expecting them for Christmas gifts as they were to ship in 1-2 days. I attempted to email the seller on Dec 17th and 18th. Seller has still not responded. My order still says awaiting shipment. Filed a dispute thru PayPal

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely poor customer service

Extremely poor customer service. My order took six weeks to arrive, and communication was woeful. Multiple emails requesting an update were ignored, and even the initial order confirmation email took an unreasonably long time to arrive after my payment was taken.

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMER

Money was taken out of my account immediately but has never shipped. I reached out multiple times with no response. This company is definitely a scam.
UPDATE: The day after I posted this, a notification was sent saying my order had shipped. I've yet to receive the order or a reply to my emails and there are no details as to where the package is. Bunch of scammers.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered something on the 5th of…

I ordered something on the 5th of December and it did not ship until the 17th of December. The only way to contact them is via email and they have not ever responded to my emails. I will stop payment to them if the package comes after Christmas.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Ordered novelty lights. No tracking info received. No response to my emails. Eventually got a refund via PayPal

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

Never Order from Mary Ackerman

Ordered two herb strippers over a month ago. I should have checked here first. Tracking says they went from New Jersey to CHINA! Contacted company twice with no response. I now just received a notice from post office with a package that requires postage due. I suspect it's from this company, though I already paid shipping. I have never ordered from a social media ad before and NEVER will again.

November 13, 2025
Unprompted review

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