Recently bought a Defender from Acklam Cars and dealt with Joe throughout. Hands down the easiest car purchase I’ve ever made. No pressure, no sales patter — just honest, straightforward serv... See more
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Reviews shaping this summary
So why do I keep going back to Acklams? The answer to that is simple, they're the best. I've said before, excellence comes from the top down and bottom up. From the owner Chris to the entire team. I'v... See more
Company replied
Great experience from top to bottom. Gave me a decent trade in on my car (a convertible, around Christmas) when everyone else was low balling me. The Lotus Emira Joe sold me is immaculate - and the... See more
Company replied
Just amazing company from start to finish Richard was great brilliant customer communication not pushy just straight forward made the whole thing easy and welcome Nice touch with the flowers for... See more
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Company details
Written by the company
Acklam Cars has been established for over 20 years and has become a real success story improving year on year in all facets of the business. We focus on buying the very best stock, pricing it correctly using our live pricing strategy and ensuring that our customers are at the height of the business. The ethos of the garage from the very start of the process is to provide the customer with the best experience of buying and selling a car. Our teams are led by highly professional people who ultimately want the best for both the customer and the business, so whether you come to Acklam Cars to buy something special, or just to browse, we are here to offer you a very personal and memorable level of service. Since being founded in 2001, we have retailed and sold approximately 30,000 cars throughout the UK and overseas. We owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. We have the largest independent facility in Teesside, which is fully equipped with a purpose built forecourt and an indoor showroom. Selling and buying a wide range of cars and vehicles including sports, prestige and 4x4’s, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling, ensuring a hassle-free experience for the customer. This is where our Heritage is found and where our success stems from. We pride ourselves on excellent reputation and the multiple awards granted to us over the years, including AutoTrader’s Customer Excellence Award 2020 and three year’s in a row CarGuru’s Top Rated Dealer Awards 2018, 2019, 2020. On top of this, we have thousands of internet reviews with over one thousand five star reviews on TrustPilot alone. We would like to offer our sincerest thank you to Acklam Cars customers of the past, present and future.
Acklam Car Centre
Written by the company
- The North-East's largest independent Sports, Performance, Prestige and 4x4 dealership
- Whether you're at Acklam to buy something special, or you would just like to browse, we want to offer you a very personal level of service leaving you with a great impression and you wanting to come back. Here at Acklam Car Centre we are very proud to have the largest independent facility in Teesside which is fully equipped with a purpose built forecourt and indoor showroom. Selling and buying a wide range of cars and vehicles including prestige, 4x4 and sports, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling ensuring a hassle-free experience for the customer. Since being founded, we have retailed and sold approximately 17,000 cars throughout the UK and overseas. Most importantly, we owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. This is where our Heritage is found and where our success stems from. We offer our sincerest thank you to Acklam Car Centre customers of past, present and future.
Contact info
237 Acklam Road, TS57AB, Middlesbrough, United Kingdom
- 01642 813376
- enquiries@acklamcarcentre.co.uk
- acklamcarcentre.co.uk
4.9
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Jo is the Go to Car Expert!
I recently purchased a car through Jo at Acklam Cars, and I couldn't be happier with the experience.
From start to finish, Jo was completely transparent, professional, and genuinely focused on helping me find the right car. After another dealership tried to sell me a vehicle that had previously been accident-damaged, I was understandably cautious. Jo immediately put my mind at ease by providing full vehicle history details and taking the time to explain everything clearly.
What really impressed me was how far he went to source the exact car I was looking for. He found the precise specification I wanted, with a full service history and in immaculate condition. Nothing felt rushed or pressured—the entire process was seamless and stress-free.
Jo's customer service was outstanding throughout, and his honesty and attention to detail made all the difference. I would highly recommend anyone looking for a quality vehicle to reach out to Jo at Acklam Cars. You can buy with confidence knowing you're dealing with someone who genuinely cares about finding the right car for you.
Thanks JO!
May 16, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such an incredible review. We're delighted to hear Joe provided such a professional, transparent and helpful experience from start to finish.
It's fantastic to know Joe was able to put your mind at ease, provide all the information you needed and source the exact specification of car you were looking for.
We take great pride in making sure our customers feel confident and comfortable throughout the process, so your kind words about Joe's honesty and attention to detail mean a great deal.
We'll be sure to pass on your thanks to Joe. We truly appreciate your recommendation and hope you enjoy your new car. We look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Exceptional Experience
From start to finish, Richard @ Acklam demonstrated true professionalism throughout.
This is not the first time that I have used Acklam Cars, and it will not be the last.......exceptional service with an exceptional team.
June 2, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear that Richard provided another exceptional experience and that his professionalism helped make the process so enjoyable.
It's always a pleasure to welcome back returning customers, and your continued trust and support mean a great deal to the whole team.
We're thrilled to hear you feel the service and team at Acklam Cars continue to meet your expectations. We truly appreciate your kind words and look forward to welcoming you back again in the future.
All the best,
Everyone at Acklam Cars
Another purchase from Acklam cars
Another purchase from Acklam cars. The service these guys give is second to none. We wouldn't go anywhere else. Great cars, great staff and superb overall experience.
May 30, 2026
Reply from Acklam Cars
Thank you for your fantastic review and for choosing Acklam Cars again! We're delighted to hear that you continue to receive a second-to-none service from the team.
Your loyalty and kind words about our cars, staff and overall experience mean a great deal to us.
We're incredibly grateful for your continued support and are thrilled to be your trusted choice when it comes to finding your next car.We look forward to welcoming you back again in the future.
All the best,
Everyone at Acklam Cars
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're delighted to hear you found the process easy, fair and professional from start to finish.
Providing a straightforward and enjoyable experience for our customers is something we take great pride in, and we truly appreciate your kind words. We hope you enjoy your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Easy stress free process trading in my…
Easy stress free process trading in my van for a new one, paddy was excellent to deal with.
May 17, 2026
Reply from Acklam Cars
Thank you for your great review. We're delighted to hear you had an easy and stress-free experience when trading in your van for your new vehicle.
It's fantastic to know Paddy provided excellent service and made the process straightforward from start to finish. We'll be sure to pass on your kind words to him.
We hope you enjoy your new vehicle and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Phenomenal service and phenomenal cars
Phenomenal service and phenomenal cars. Highly recommended
May 16, 2026
Reply from Acklam Cars
Thank you for your fantastic review! We're delighted to hear you found both our service and vehicles to be phenomenal.
Your recommendation means a great deal to the whole team, and we're incredibly grateful for your support.
We hope you enjoy your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Good selection of vehicles
Good selection of vehicles
Good service
Great people to deal with.
May 17, 2026
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're delighted to hear you were pleased with our selection of vehicles and the service provided by the team.
It's great to know you found us easy to deal with, and your kind words about the team are truly appreciated.
We hope you enjoy your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Amazing experience
Amazing experience. Paddy was very quick and efficient with initial queries and we decided within a few minutes to buy our new Range Rover from them with giving our car in part ex. Bought several cars throughout the years but this was the best experience. Professional, efficient and we got looked after. 100% I will be back for my next car. Thanks once again to paddy for making the experience smooth.
May 9, 2026
Reply from Acklam Cars
Thank you for taking the time to leave such an amazing review. We're delighted to hear Paddy provided such a professional, efficient and smooth experience from your first enquiry through to collecting your new Range Rover.
It's fantastic to know this was your best car buying experience to date and that you felt well looked after throughout the process. We'll be sure to pass on your kind words to Paddy, who will be thrilled to hear your feedback.
We truly appreciate your support and look forward to welcoming you back to Acklam Cars for your next car.
All the best,
Everyone at Acklam Cars
Reply from Acklam Cars
Thank you for your fantastic review. We're delighted to hear you received excellent service from the team at Acklam Cars.
Your recommendation means a great deal to us, and we truly appreciate your support. We hope you enjoy your new car and look forward to welcoming you back again in the future.
All the best,
Everyone at Acklam Cars
Quick and slick. The best!
In the past I've purchased cars from Acklam and I've sold cars to Acklam, they are a pleasure to deal with.
This time I was selling. Reaching a deal with Chris was straightforward, fair and without hassle. This was exactly as I expected as everyone you deal with at Acklam is professional, respectful and focused on the same goal of making a transaction happen, quickly and without hassle.
If you are buying or selling, I highly recommend you give these guys a call.
I'll be back soon for my next purchase.
May 14, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you've had great experiences with Acklam Cars both when purchasing and selling vehicles.
It's brilliant to know Chris made the process straightforward, fair and hassle-free. Providing a professional, respectful and efficient service for every customer is something the whole team takes great pride in, so your kind words mean a lot.
We truly appreciate your recommendation and your continued support. We look forward to welcoming you back to Acklam Cars for your next purchase.
All the best,
Everyone at Acklam Cars
Top quality
Efficient, friendly and immaculate service from start to finish - a pleasure to do business with.
May 16, 2026
Unprompted review
Reply from Acklam Cars
Thank you for your fantastic review. We're delighted to hear you received an efficient, friendly and professional service from start to finish.
It's great to know you found the experience a pleasure, and your kind words about the team and service mean a great deal to us. We truly appreciate your support and hope you enjoy your new car.
We look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
A great experience buying from Acklam…
A great experience buying from Acklam and a great service from Richard and the team which made the whole transaction effortless. Would highly recommend.
May 6, 2026
Reply from Acklam Cars
Thank you for taking the time to leave such a great review. We're delighted to hear Richard and the team made your experience with Acklam Cars effortless from start to finish.
Your recommendation means a great deal to us, and we're thrilled you received the level of service we pride ourselves on. We hope you enjoy your new car and look forward to welcoming you back again in the future.
All the best,
Everyone at Acklam Cars
Hi I bought a Range Rover Sport
Hi I bought a Range Rover Sport, collected yesterday. All aspects of communication was perfect, the car was exactly as described and good value also. I dealt with Paddy Barry and found him knowledgeable, professional and well able to deal with all questions. Purchasing a car, based on an internet video can be daunting, but all was to our complete satisfaction. Well done Paddy. Acklam showroom and operation will provide complete confidence to any prospective purchaser
May 6, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you had such a positive experience purchasing your Range Rover Sport from Acklam Cars.
It's great to know Paddy provided knowledgeable, professional and helpful support throughout the process, answering all your questions and making you feel confident with your purchase. We understand buying a car remotely can feel daunting, so we're thrilled the vehicle was exactly as described and that the whole experience met your expectations.
We'll be sure to pass on your kind words to Paddy. Thank you for your recommendation, and we hope you enjoy your new Range Rover Sport.
All the best,
Everyone at Acklam Cars
Paddy provided exceptional customer…
Paddy provided exceptional customer care with great knowledge of the Audi RS3 he sold to me; Paddy got back to me immediately with answers to every question and query I had. The car was handed over to me in exceptional condition and it was a pleasure and privilege to be able to purchase a car from such an exclusive gem of a car centre in Middlesbrough
May 5, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear Paddy provided exceptional customer care and shared his knowledge of the Audi RS3 throughout your purchase.
It's great to know he was able to answer all your questions quickly and make the whole process such a positive experience. We're also pleased to hear the car was presented in exceptional condition and that you enjoyed your visit to Acklam Cars.
Your kind words and recommendation mean a great deal to the whole team. We hope you enjoy your Audi RS3 and look forward to welcoming you back in the future.
All the best,
Everyone at Acklam Cars
Reply from Acklam Cars
Thank you for your great review. We're delighted to hear you received great service from the team at Acklam Cars.
We truly appreciate your support and hope you enjoy your new car. We look forward to welcoming you back again in the future.
All the best,
Everyone at Acklam Cars
Good sales, bad after sales experience
New Range Rover was as expected in perfect condition when collected 5 stars on that aspect but they sold my part exchange to a customer within a day or so of that deal and and then I had 2x parking tickets from the car that I sold as the logbook didn’t have time to change with dvla as they sold it very quickly and I was left with the bills of the tickets at a place that I had never been too and they told me that I had to pay it
Good sales but bad after sales experience thought a company of this size would have stood up and paid for the parking fines as I didn’t own the car when it happened or at least passed it on to the new owner
Don’t know if I would use them again
July 4, 2025
Excellent customer service from viewing…
Excellent customer service from viewing to purchasing the car.
Highly recommended.
April 24, 2026
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're delighted to hear you received excellent customer service throughout your journey with Acklam Cars, from viewing the car through to completing your purchase.
Your recommendation means a great deal to the whole team, and we're thrilled we could provide a smooth and enjoyable experience. We hope you enjoy your new car and look forward to welcoming you back in the future.
All the best,
Everyone at Acklam Cars
amazing service and very welcoming.
Just purchased my new car and couldn’t be happier with the experience. The whole process was smooth, professional, and stress-free from start to finish. The team were really helpful, answered all my questions, and made sure everything was sorted quickly. Absolutely love the car—would definitely recommend!
March 13, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you had such a smooth, professional and stress-free experience when purchasing your new car from Acklam Cars.
It's great to know the team were helpful, answered all your questions and made the process as easy as possible. We're thrilled that you're loving your new car and truly appreciate your recommendation.
We hope you enjoy every mile and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Reply from Acklam Cars
Thank you for your great review.
We're delighted to hear you received superb service from the team at Acklam Cars.
We truly appreciate your support and hope you enjoy your new car. We look forward to welcoming you back again in the future.
All the best,
Everyone at Acklam Cars
First class service again
First class service again! Car was prepared so well it was as new!
Knowledgable and polite staff
April 19, 2026
Unprompted review
Reply from Acklam Cars
Thank you for your fantastic review. We're delighted to hear you received first-class service from the team once again.
It's great to know the car was prepared to such a high standard and that our knowledgeable and polite team helped make your experience a positive one.
Your continued support means a great deal to us, and we truly appreciate your kind words.We hope you enjoy your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
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