Recently bought a Defender from Acklam Cars and dealt with Joe throughout. Hands down the easiest car purchase I’ve ever made. No pressure, no sales patter — just honest, straightforward serv... See more
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Reviews shaping this summary
So why do I keep going back to Acklams? The answer to that is simple, they're the best. I've said before, excellence comes from the top down and bottom up. From the owner Chris to the entire team. I'v... See more
Company replied
Great experience from top to bottom. Gave me a decent trade in on my car (a convertible, around Christmas) when everyone else was low balling me. The Lotus Emira Joe sold me is immaculate - and the... See more
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Just amazing company from start to finish Richard was great brilliant customer communication not pushy just straight forward made the whole thing easy and welcome Nice touch with the flowers for... See more
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Company details
Written by the company
Acklam Cars has been established for over 20 years and has become a real success story improving year on year in all facets of the business. We focus on buying the very best stock, pricing it correctly using our live pricing strategy and ensuring that our customers are at the height of the business. The ethos of the garage from the very start of the process is to provide the customer with the best experience of buying and selling a car. Our teams are led by highly professional people who ultimately want the best for both the customer and the business, so whether you come to Acklam Cars to buy something special, or just to browse, we are here to offer you a very personal and memorable level of service. Since being founded in 2001, we have retailed and sold approximately 30,000 cars throughout the UK and overseas. We owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. We have the largest independent facility in Teesside, which is fully equipped with a purpose built forecourt and an indoor showroom. Selling and buying a wide range of cars and vehicles including sports, prestige and 4x4’s, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling, ensuring a hassle-free experience for the customer. This is where our Heritage is found and where our success stems from. We pride ourselves on excellent reputation and the multiple awards granted to us over the years, including AutoTrader’s Customer Excellence Award 2020 and three year’s in a row CarGuru’s Top Rated Dealer Awards 2018, 2019, 2020. On top of this, we have thousands of internet reviews with over one thousand five star reviews on TrustPilot alone. We would like to offer our sincerest thank you to Acklam Cars customers of the past, present and future.
Acklam Car Centre
Written by the company
- The North-East's largest independent Sports, Performance, Prestige and 4x4 dealership
- Whether you're at Acklam to buy something special, or you would just like to browse, we want to offer you a very personal level of service leaving you with a great impression and you wanting to come back. Here at Acklam Car Centre we are very proud to have the largest independent facility in Teesside which is fully equipped with a purpose built forecourt and indoor showroom. Selling and buying a wide range of cars and vehicles including prestige, 4x4 and sports, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling ensuring a hassle-free experience for the customer. Since being founded, we have retailed and sold approximately 17,000 cars throughout the UK and overseas. Most importantly, we owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. This is where our Heritage is found and where our success stems from. We offer our sincerest thank you to Acklam Car Centre customers of past, present and future.
Contact info
237 Acklam Road, TS57AB, Middlesbrough, United Kingdom
- 01642 813376
- enquiries@acklamcarcentre.co.uk
- acklamcarcentre.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Reply from Acklam Cars
Thank you for your great review. We're delighted to hear you found great value all around with your experience at Acklam Cars.
We truly appreciate your support and hope you enjoy your new car. We look forward to welcoming you back again in the future.
All the best,
Everyone at Acklam Cars
I recently purchased a Porsche 718…
I recently purchased a Porsche 718 Boxster GTS from Acklam Cars. The car is excellent, and several members of the team were professional, polite, and helpful throughout my visit. The staff member who showed me the vehicle in the showroom was knowledgeable and courteous, and the colleague who completed the paperwork handled everything efficiently.
My only observation is that the salesperson I had dealt with throughout the purchase was not closely involved in the handover on the day. While I appreciate the dealership was busy and the team who assisted me were very good, a little more continuity at the final stage would have completed the experience.
Overall, I am very pleased with the car and appreciative of the support provided by the staff. A small improvement in the handover process would make the experience even stronger.
April 16, 2026
Unprompted review
A professional and exceptional customer…
A professional and exceptional customer service experience delivered by Richard Ellyatt of Acklam Cars. Effortless process with all the administration dealt with in tandem to delivery. Highly recommended!
April 15, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear Richard provided a professional and exceptional customer service experience and made the whole process effortless from start to finish.
It's great to know everything, including the administration and delivery, was handled smoothly. Your recommendation means a great deal to the whole team, and we truly appreciate your support.
We hope you enjoy your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Just bought my 3rd vehicle from Aklam…
Just bought my 3rd vehicle from Aklam cars and the service and the outstanding customer service I won’t go anywhere else again they are by far the best around thank you Paddy again amazing 🤩
April 14, 2026
Unprompted review
Reply from Acklam Cars
Thank you for your fantastic review and for choosing Acklam Cars for your third vehicle! Your continued loyalty means a great deal to the whole team, and we're delighted to hear you wouldn't go anywhere else.
It's wonderful to know Paddy once again provided outstanding customer service and made your experience another great one. We truly appreciate your kind words and your continued support.
We hope you enjoy your new car and look forward to welcoming you back to Acklam Cars again in the future.
All the best,
Everyone at Acklam Cars
With Acklam everything is taken care of!
With Acklam, everything is taken care of. Such a seamless transaction, from seeing the car, agreeing a deal and driving away. Acklam take care of everything!
April 9, 2026
Reply from Acklam Cars
Thank you for taking the time to leave such a great review. We're delighted to hear you had such a seamless experience from viewing your car through to agreeing the deal and driving away.
Making the process as straightforward and stress-free as possible is something we take great pride in, so it's fantastic to know everything was taken care of for you. We truly appreciate your support and hope you enjoy your new car.
All the best,
Everyone at Acklam Cars
Excellent customer service
From the moment i walked in i was looked after by Paddy, he made my experience so easy and with the help of John i was able to purchase the car i was looking for, even though like a dufus i had lost my V5 registration form, John was able to sort this out in a jiffy and put me in my car within days. Excellent service and vehicle, I will definitely buy from these guys again. Highly recommend, 5*plus.
April 11, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such an amazing review. We're delighted to hear Paddy and John made your experience so easy and helped you get into the car you were looking for.
It's great to know the team was able to quickly resolve the issue with your V5 and keep everything running smoothly. We're thrilled you were happy with both the service and your new vehicle, and your recommendation means a great deal to us.
We truly appreciate your support and look forward to welcoming you back to Acklam Cars for your next purchase.
All the best,
Everyone at Acklam Cars
Efficient,friendly.
April 8, 2026
Reply from Acklam Cars
Thank you for your great review. We're delighted to hear you found our team efficient and friendly.
We truly appreciate your support and hope you enjoy your new car. We look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Outstanding service great experience
Been going to Acklam car centre for a very long time now the service and knowledge about cars has always been outstanding there very welcoming make the whole process easy with tailored options to suit , my experience has alway been great and its always been a great pleasure to deal with them I could name names who dealt with me but to be honest the whole team are great very friendly and caring to my custom so it's a very big thank you to you all at Acklam car centre will see you all again for my next car purchase 🚙👍
April 3, 2026
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review and for your continued loyalty to Acklam Cars. It means a great deal to us that you've trusted us for so many years.
We're delighted to hear you've consistently received outstanding service and found the team welcoming, knowledgeable and committed to making the process as easy as possible. Your kind words about the whole team are truly appreciated and will mean a lot to everyone.
Thank you for your continued support. We hope you enjoy your new car, and we look forward to welcoming you back for your next purchase.
All the best,
Everyone at Acklam Cars
Good service A pleasure to see so many…
Good service A pleasure to see so many top quality cars
March 28, 2026
Reply from Acklam Cars
Thank you for your great review. We're delighted to hear you enjoyed our service and appreciated the selection of top-quality vehicles we have on offer.
Your kind words mean a great deal to the whole team. We hope you enjoy your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
An enjoyable experience
I recently purchased an RSQ8 from Acklam Cars and Paddy made the whole process straightforward and simple. All the staff were excellent and attentive and dealt with everything in a slick professional manner.
An enjoyable experience all-round and would certainly recommend anyone looking for a high end car to check out Acklam, you won't be disappointed.
March 31, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you had an enjoyable experience purchasing your RSQ8 from Acklam Cars.
It's great to know Paddy made the whole process straightforward and simple, and that the rest of the team provided attentive, professional service throughout.
Your recommendation means a great deal to us, and we're thrilled you were so pleased with your experience.We hope you enjoy your RSQ8 and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
I dealt with Liam
I dealt with Liam, Head of Sales, he was excellent to deal with.
I was very impressed by their showroom and excellent selection of super prestigious cars, from all the top manufacturers, a very stylish set up, everyone very smart and well dressed and knowlegable.
I would certainly deal with them again.
March 30, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear Liam provided an excellent experience and that you were impressed with our showroom, our selection of prestigious vehicles and the professionalism of the team.
We hope you enjoy your new car and look forward to welcoming you back in the future.
All the best,
Everyone at Acklam Cars
Had an amazing experience buying from…
Had an amazing experience buying from this company , from first contact to driving out the door in our new car , we where treated brilliantly , spoke to Richard who was extremely knowledgeable about the car and answered all my questions and concerns , he’s a real asset to the company , Jake explained every button and gadget and was extremely polite and knowledgeable , all the staff in general seem to work great together, I definitely wouldn’t hesitate in recommending this company to anyone looking for there next car. Well worth the trip from Scotland and would gladly do it again .
March 30, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such an amazing review. We're delighted to hear you had such a positive experience from your first enquiry right through to driving away in your new car.
It's fantastic to know Richard's knowledge and support helped answer all your questions, and that Jake took the time to explain all of the car's features during handover. We'll be sure to pass on your kind words to them both.
We're especially grateful that you travelled all the way from Scotland to visit us, and we're thrilled it was worth the journey. Your recommendation means a great deal to the whole team, and we truly appreciate your support.
We hope you enjoy your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're delighted to hear you received great service from the whole team at Acklam Cars.
It's fantastic to know you enjoyed following us on social media, and we really appreciate your support. We hope you enjoy your new car and look forward to welcoming you back again in the future.
All the best,
Everyone at Acklam Cars
Picked up our new Urus yesterday & can…
Picked up our new Urus yesterday & can only give praise & thanks to the whole team at Aclam cars.
Great to see a company that takes what others do badly and excels in changing that dynamic.
First class service from start to finish. We found the whole experience relaxing and professional & thank you to Paddy Barry & all concerned.
Glenn & Sophie Edmenson.
March 26, 2026
Unprompted review
Reply from Acklam Cars
Thank you, Glenn and Sophie, for taking the time to leave such a fantastic review. We're delighted to hear you had such a positive experience collecting your new Urus from Acklam Cars.
It's wonderful to know the whole team, especially Paddy, made the process relaxing, professional and enjoyable from start to finish.
Your kind words about our service and the experience we strive to provide mean a great deal to us.
We truly appreciate your support and hope you enjoy every mile in your new Urus. We look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Good service …
Good service in general and pleased overall with our purchase. A competitive delivery service would help though.
March 21, 2026
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're delighted to hear you were pleased with your purchase and the overall service you received from Acklam Cars.
We also appreciate your feedback regarding our delivery service. We hope you enjoy your new car, and we look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Third Purchase
This is the third time I have purchased a car from Acklam Cars and the experience just gets better and better. They have the finest examples and an excellent choice. The best thing about them is their ability to structure deals that work - especially with a car to PX. Richard offered exceptional service and could not do enough to help - he offered some great advice throughout the process. I am very happy with my purchase and I will be sure to return to Acklam.
March 19, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review and for choosing Acklam Cars for your third purchase. Your continued loyalty means a great deal to the whole team, and we're delighted to hear each experience has been even better than the last.
It's great to know Richard provided exceptional service and was able to help structure a deal that worked for you, especially with your part exchange.
We're also pleased to hear you were impressed with our selection of vehicles and appreciated the advice and support throughout the process.
We truly appreciate your continued trust in Acklam Cars. We hope you enjoy your new car and look forward to welcoming you back again in the future.
All the best,
Everyone at Acklam Cars
Dealt with Richard on many occasions
Dealt with Richard on many occasions, top professional service! Highly recommend & always send friends and family his way, thank you Richard at Acklam cars for your service
March 18, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you've enjoyed dealing with Richard on so many occasions and that he has consistently provided you with a professional service.
Your recommendation and the trust you've shown by referring your friends and family to Acklam Cars mean a great deal to us.We truly appreciate your continued support and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Repeat customer, Urban Transporter
Repeat customer, been using these guys for around 10 years now with multiple easy no pressure purchases, the whole treat you well from start to finish.
Would like to give Joe a massive thank you for sourcing the exact vehicle i asked for in record time Again ! 👏🏼
Always a pleasure seeing the guys again and will no doubt be back in the future when its time to replace.
March 20, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review and for your continued loyalty over the past 10 years. It means a great deal to the whole team that you've chosen Acklam Cars time and time again.
We're delighted to hear you've always enjoyed an easy, no-pressure buying experience and that Joe was able to source the exact vehicle you were looking for once again. We'll be sure to pass on your kind words to him.
Thank you for your continued support. We hope you enjoy your new vehicle, and we look forward to welcoming you back to Acklam Cars when it's time for your next one.
All the best,
Everyone at Acklam Cars
Great experience
We'd seen what we were looking for on the internet at AC, and with the garage we would normally use letting us down we thought we'd go and have a look. We were introduced to Richard who was great, not over powering like some sales can be. We didn't go for our first choice that day but Richard stayed on the case and in a few days he had found exactly what we were looking for. Vehicle bought. We are now looking to purchase our second vehicle through Richard as we couldn't fault him or the company. Wont go anywhere else now.
February 27, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear Richard was able to help you find exactly the vehicle you were looking for and made the whole experience enjoyable and pressure-free.
It's wonderful to know that his dedication and support gave you the confidence to choose Acklam Cars, and we're thrilled you're already looking to purchase your second vehicle with us.
Your trust and kind words mean a great deal to the whole team.We truly appreciate your support and look forward to welcoming you back to Acklam Cars again very soon.
All the best,
Everyone at Acklam Cars
Excellent service all round
Excellent service all round. Staff very professional and a pleasure to deal with. Car handover was as expected with respect to preparation and a very efficient process.
March 17, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you received excellent service from start to finish and that our team made the whole experience professional and enjoyable.
It's great to know your car was prepared to the high standard you expected and that the handover process was smooth and efficient. Your kind words mean a great deal to the whole team.
We hope you enjoy your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
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