ACP Composites 

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See what reviewers are saying

Rated 5 out of 5 stars

Been working with them for tears, top notch product and people, we use in military application.

Rated 5 out of 5 stars

Our company needed some carbon fiber tow for an emergency situation with nation wide food chain implications. Not only did the customer service representative come through, but their shipping departm... See more

Company replied

Rated 5 out of 5 stars

Great site with useful items. Pricing is good, item description is informative and has enough specs. Can't wait to take on more projects. Order processing and shipping was as good as expected. No comp... See more

Company replied

Rated 5 out of 5 stars

Placed an order on 11/09 and order was delivered on 11/12. Other composite companies take that long, and often longer, to simply process the order. Great experience and tells me ACP Composites cares a... See more

Company details

  1. Manufacturer
  2. Distribution Service
  3. Fiberglass Supplier

Written by the company

Specializing in the design and manufacturing of composite structures, plates, flat panels and other high strength, lightweight products that are changing the way our world uses composites.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 2 out of 5 stars

Shipping was very expensive

Shipping was very expensive. It cost almost as much as the order price to ship a dozen 20" sticks of plastic.

October 11, 2022
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Reply from ACP Composites

Thank you for your review. I'm sorry to hear you had a frustrating shipping experience.

I wanted to address your concern about the shipping cost, shipping is calculated based on the package price shape, size, weight and insurance. The Quick Lock Seal ship in a tube and UPS charges additional fees for any package that is shipped in any cylindrical-like item. Their rates are also higher for residential shipping.

You can see and review the additional fees from UPS at: https://www.ups.com/us/en/support/shipping-support/shipping-dimensions-weight/avoid-additional-shipping-fees.page

Again, thank you for your continued business with us. If you have any more questions, please feel free to contact us at (925) 443-5900.

Rated 5 out of 5 stars

Helping with order

Thanks. Edwin was really helpful and Im excited to get my carbon fiber tow. I will definitely buy again you all have a great selection, and he's a lifesaver.

October 3, 2022
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Reply from ACP Composites

We are glad we could help! Be sure to let us know how we can help in the future!

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Rated 4 out of 5 stars

I think the user experiencewith the…

I think the user experiencewith the website could be approved. Otherwise, the pricing and quick service were great

September 1, 2022
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Reply from ACP Composites

Thank you for the feedback. We are working on website improvements and hope your experience in the future is more streamlined.

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Rated 5 out of 5 stars

Great first-time experience

Great site with useful items. Pricing is good, item description is informative and has enough specs. Can't wait to take on more projects. Order processing and shipping was as good as expected. No complaints whatsoever. Would recommend. Thank you!

August 24, 2022
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Reply from ACP Composites

We are glad we could help! And let us know how we can support you in the future!

Rated 1 out of 5 stars

Delivery time

Delivery time. Was not conveyed correctly. It cost me a job. I would have ordered else where however they promised by a date.

August 24, 2022
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Reply from ACP Composites

Hello Brandon,

Thank you for your review. I'm sorry to hear you had a frustrating shopping experience.

I wanted to address your concern about the Promise Date. Looking at your order, I see that you placed the order on 8/15/2022, you were provided a promise date to process the order and to ship this order by 8/17/2022. This order shipped from our distribution location on 8/16/2022. This order was processed and shipped ahead of our promise and shipping estimated date.

From my understanding, your concern is that this order did not arrive to your location at the promise date. I want to share that ACP Composites does not promise the date of arrival, ACP Composites can only promise the date the order will be processed, packaged and shipped. If you need and require the order to arrive at your location the next day after we ship the order, you would need to select a shipping method of Next Day or Priority Overnight. Any other shipping standard methods can take anywhere between 3-5 business days and its dependent on the carriers regular transit times.

If you would like our assistance with changing your order to an expedited shipping method, our customer service team is always happy to help.

Again, thank you for your continued business with us. If you have any more questions, please feel free to contact us at (925) 443-5900.

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Rated 5 out of 5 stars

The ordering process was flawless

The ordering process was flawless. The 4x8 piece of sandwich honeycomb was prep and shipped extremely fast and I received it with no damage to report. Would order from this company again

August 23, 2022
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Rated 5 out of 5 stars

Rare

Rare, everything as expected, well packaged, arrived quickly!

August 5, 2022

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