Absolutely fantastic! Like a lot of people I was initially sceptical buying dermal fillers online and off the internet but in hindsight when doing business with Acquafiller there really... See more
Company replied
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Easy to locate product, and very easy check out process. The customer support team couldn't have been more helpful, they talked me through the entire process, and still stayed in contact with me wh... See more
Company replied
I've had two successful order and deliveries and the products are authentic. I've worked with these products for years. The customer service and teamwork they have is amazing. I love the updates via... See more
Company replied
Everything went smoothly except the pricing and later on I have to pay additional money for custom clearance and funds exchange. Please let the buyers know about the money exchange difference and cus... See more
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Company details
Written by the company
Acquafiller.com official site, a wholesale company, which specializes in sales of cosmetic dermal fillers, professional cosmetics, anti-aging products and products for the aesthetic medicine, implants and many other medicines and medical devices of highest quality at most competitive prices.
Contact info
Pegasus Business Park5 Hunter Rd, , NE99 1AR, Derby, United Kingdom
- +447451201148
- acquafiller@acquafiller.com
- acquafiller.com
4.3
Excellent
169 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
True product
Very professional and item arrived in freeze packed box with vial intact.
Original product thank you
June 15, 2023
Reply from Acquafiller Inc.
We are a serious company with our customers. we are not scam
We regret your review. We are happy that you received a genuine Allergan product.
Our technical department will contact you.
It is important to know that the original Botox has only a small portion of very concentrated (almost invisible) freeze-dried powder at the bottom of the vial.. This guarantees that the product is original.
We will always be here to help you.
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Reply from Acquafiller Inc.
We appreciate your feedback. This feedback is important to our company
The item arrived at the end of the…
The item arrived at the end of the shipping ice life expectancy… the meds were cool not cold
May 31, 2023
Reply from Acquafiller Inc.
We are happy that you receive an original product with all the manufacturer's security seals. It is important to know that we ship our products refrigerated with dry ice and foam ice. The ice lasts approximately 60 hours and keeps the product at temperatures between 2 and 8 degrees Celsius. After this period, the temperature gradually drops. According to the product manufacturer's manual of good pharmaceutical transport practices, it can stay up to 6 days at temperatures ranging from 2 to 25 degrees Celsius, guaranteeing 100% product effectiveness. We regret that we were unable to meet your expectations and we are always here to receive suggestions and improve our processes.
My original order was messed again for…
My original order was messed again for the second time . They agreed on taking care of it but didn’t communicate correctly as to when it would be sent.
May 12, 2023
Reply from Acquafiller Inc.
We regret this experience. You are a special customer for our company. There are more than 25 orders delivered correctly.
We always communicate quickly with our customers and resolve any errors. Your case was no different. We corrected the error and sent you another product, but as an error occurred for the second time, we had to open an internal ticket to assess what happened to your order. We appreciate feedback is very important to our company.
You can track your delivery directly on www.ups.com with your tracking number 1Z225F2Y0426181172
We will always be here to answer your questions.
Best Regards,
Acquafiller.com
Carries John
Commercial Director
Order problem resolved !
I give them 5 stars bc they resolved the problem and will now fulfill my order! Yay! So happy!
May 19, 2023
Reply from Acquafiller Inc.
05.20.2023 - Update
We have great news for you. Your order has been successfully processed.
At this time your order will be separated in our logistics department for shipping
Wait for our return with your tracking number soon
We will always be here to answer your questions and do not hesitate to ask us about your order
Regards,
Acquafiller.com
-----------------------------------------------------
I checked your order, it was pending and has been cancelled. The documents we requested to confirm your registration have not been sent. Security confirmation is important to our company and our customers. The documentation request information is in your order history. You can always check the status by accessing your order information in the system. It is important to always check your email spam box. Whenever there is an update in the system it sends an automatic email.
Best regards
Acquafiller..com
Note. You can place a new order, we are always here to help.
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Reply from Acquafiller Inc.
We appreciate your feedback. This feedback is important to our company.
Reply from Acquafiller Inc.
We appreciate your feedback. This feedback is important to our company.
Reply from Acquafiller Inc.
We appreciate your feedback. This feedback is important to our company.
Reply from Acquafiller Inc.
We appreciate your feedback. This feedback is important to our company.
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Company made a shipping mistake but…
Company made a shipping mistake but turned around and reshipped my order to the right address. Excellent customer service.
Jana B. MD
April 11, 2023
Reply from Acquafiller Inc.
We appreciate your feedback. This feedback is important to our company.
Fast shipping
April 17, 2023
Reply from Acquafiller Inc.
We appreciate your feedback. This feedback is important to our company.
Reply from Acquafiller Inc.
We appreciate your feedback. This message is very important for our future customers.
I've had two successful orders!!!
I've had two successful order and deliveries and the products are authentic. I've worked with these products for years. The customer service and teamwork they have is amazing. I love the updates via email,and texts! I found my distributor for life!!
April 19, 2023
Unprompted review
Reply from Acquafiller Inc.
We appreciate your feedback. This message is very important for our future customers.
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Error order bc they don’t take Amex
Error order bc they don’t take Amex. Found this out three days later. When I ask to place order again with another card, I get no help. Poor service
March 28, 2023
Reply from Acquafiller Inc.
We regret not being able to serve you. We currently do not accept Amex credit cards. At the time of payment, there is information about the cards accepted by our company. As for the information time, our system automatically sends an email every time there is an update. Always check your email spam box.
We will always be here to help.
Best Regards,
Acquafiller.com
Always there if you have any order…
Always there if you have any order issues.
I am a long time customer.
Service is always great!
March 25, 2023
Reply from Acquafiller Inc.
We appreciate your feedback. This message is very important for our future customers.
They work well and promptly
They were prompt in filling and expediting the order , I am pleased with their serv ice and will recommend it to evryone
March 9, 2023
Reply from Acquafiller Inc.
We appreciate your feedback. This message is very important for our future customers.
Quick delivery
February 16, 2023
Reply from Acquafiller Inc.
We appreciate your feedback. This message is very important for our future customers.
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Check out the site and you will never shop anywhere else!
Easy to locate product, and very easy check out process. The customer support team couldn't have been more helpful, they talked me through the entire process, and still stayed in contact with me while waiting for my shipment to arrive. Oh, the shipping time was surprisingly fast!!! I will order with them again!!! acquafiller, I will remain a lifelong buyer of your products! Thank you for the wonderful service.
August 5, 2022
Reply from Acquafiller Inc.
We appreciate your feedback. This feedback is important to our company.
Reply from Acquafiller Inc.
We appreciate your feedback. This feedback is important to our company.
Great and quick service !
January 5, 2023
Reply from Acquafiller Inc.
We appreciate your feedback. This feedback is important to our company.
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