Acquafiller Inc. Reviews 169

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Absolutely fantastic! Like a lot of people I was initially sceptical buying dermal fillers online and off the internet but in hindsight when doing business with Acquafiller there really... See more

Company replied

Rated 5 out of 5 stars

Easy to locate product, and very easy check out process. The customer support team couldn't have been more helpful, they talked me through the entire process, and still stayed in contact with me wh... See more

Company replied

Rated 5 out of 5 stars

I've had two successful order and deliveries and the products are authentic. I've worked with these products for years. The customer service and teamwork they have is amazing. I love the updates via... See more

Company replied

Rated 4 out of 5 stars

Everything went smoothly except the pricing and later on I have to pay additional money for custom clearance and funds exchange. Please let the buyers know about the money exchange difference and cus... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

Acquafiller.com official site, a wholesale company, which specializes in sales of cosmetic dermal fillers, professional cosmetics, anti-aging products and products for the aesthetic medicine, implants and many other medicines and medical devices of highest quality at most competitive prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

169 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great company

Works great fast delivery

January 3, 2023
Acquafiller Inc. logo

Reply from Acquafiller Inc.

We appreciate your feedback. This feedback is important to our company.

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Rated 5 out of 5 stars

Quality products !

Great quality and fast shipping !

December 8, 2022
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Reply from Acquafiller Inc.

We appreciate your feedback. This feedback is important to our company.

Rated 1 out of 5 stars

My order got canceled without notice

My order got canceled without notice
WhatsApp messenger took a while to be answered then they never reply me back after being told to wait a few hours

November 24, 2022
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Reply from Acquafiller Inc.


Our company requested some documents that were requested and are being evaluated by our registration department. At the moment, the submitted documents have not yet been approved by our team.

We are sorry, but this is a security procedure to ensure the safety of our customers and our company.

We will always be here to answer your questions.

Best regards,

Acquafiller.com

-----------------------------------

Updated your order status.

We have great news for you. Your order has been successfully processed.

At this time your order will be separated in our logistics department for shipping

Wait for our return with your tracking number soon

We will always be here to answer your questions and do not hesitate to ask us about your order

Best regards,

Acquafiller.com

NOTE. We will await your new evaluation upon receiving your order.

-----------------------------------

06/12/2022
Updated your order status.

The customer requested the cancellation of the order and we refunded the amount to his credit card final xxxx xxxx xxxx 7753

Rated 5 out of 5 stars

You guys make purchasing items…

You guys make purchasing items seamless. Also we never had a problem with any of your products. Thank you and please don’t change.

October 17, 2022
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Reply from Acquafiller Inc.

We appreciate your feedback. This feedback is important to our company.

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Rated 5 out of 5 stars

Perfect as usual

Ordered from them in the past and they never let me down. Great selection, easy ordering, constant update reminders on shipping and prices are good as well.

October 17, 2022
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Reply from Acquafiller Inc.

We appreciate your feedback. This feedback is important to our company.

Rated 5 out of 5 stars

excellent

excellent
Friendly, quick, and professional service.
Thank you very much.

October 18, 2022
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Reply from Acquafiller Inc.

We appreciate your feedback. This feedback is important to our company.

Rated 5 out of 5 stars

I was entirely satisfied with my…

I was entirely satisfied with my purchase. It came quickly and the order was hassle free.

October 14, 2022
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Reply from Acquafiller Inc.

We appreciate your feedback. This feedback is important to our company.

Rated 5 out of 5 stars

I’ve ordered through Acquafiller…

I’ve ordered through Acquafiller multiple times and I have always been pleased with the speed and quality of service and with the products I received.

September 29, 2022
Acquafiller Inc. logo

Reply from Acquafiller Inc.

We appreciate your feedback. This feedback is important to our company.

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Rated 5 out of 5 stars

This company is always quick and…

This company is always quick and accurate and I appreciate the quality of products they carry. I give them my highest recommendation.

September 28, 2022
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Reply from Acquafiller Inc.

We appreciate your feedback. It is very important to our customers and future customers.

Rated 1 out of 5 stars

extemely bad

extemely bad
EXTREMELY BAD

September 13, 2022
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Reply from Acquafiller Inc.

We are surprised by your review. We have analyzed the history of your order and I note that an email was sent requesting some documents to proceed with the payment of your order. The documents were not sent to our company and your order was canceled.

If you are still interested in purchasing products from our company, access your order history and send the requested documents.

We are a serious company with our customers. We are always attentive to the security of transactions for our company and for our customers.

Best regards

Acquafiller.com

Rated 1 out of 5 stars

Never got to make the payment

Never got to make the payment. Weird site

September 9, 2022
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Reply from Acquafiller Inc.

We have reviewed your order and noted that an email has been sent informing you of the reason for the payment failure.

This is easy to resolve. Our transaction is international when we try to complete the payment your credit card declined. Please contact your credit card to inform about the transaction and try again.

We will always be on our website to help

Best regards,

Acquafiller.com

Rated 1 out of 5 stars

I just ordered a botox bottle and it’s…

I just ordered a botox bottle and it’s empty. This is ridiculous i want my money back

August 28, 2022
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Reply from Acquafiller Inc.

We're glad you received your Botox with just a small amount of lyophilized powder in the bottom of the bottle. This indicates that you have received a 100% original product.

Original Botox has only a small amount of very concentrated lyophilized powder at the bottom of the bottle. This information can be confirmed in this video that presents some toxins on the market including Botox.

In 3 minutes and 20 seconds, the Doctor introduces the botox.

https://www.youtube.com/watch?v=9y_srv99Eyg

Here is also an article that presents the product

https://pocketdentistry.com/13-neurotoxins-in-cosmetic-facial-surgery/

I'll be here to answer all your questions.

Any questions we will be here to help

Best Regards,

Acquafiller.com

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Rated 5 out of 5 stars

Always prompt service with a great…

Always prompt service with a great product. Thank you.

August 23, 2022
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Reply from Acquafiller Inc.

We appreciate your feedback, it is very important for other customers to gain trust in our company. We are the official distributor of the products we sell on our website, we always want to offer the best to our customers.

Rated 5 out of 5 stars

RN-BSN

Great experience!!!

August 11, 2022
Acquafiller Inc. logo

Reply from Acquafiller Inc.

We appreciate your feedback. This feedback is important to our company.

Rated 1 out of 5 stars

Botox

We love the product, but the shipping needs improvement. We paid for 2-3 day shipping and it arrived 7 days later and was warm when we received it. Botox is to stay cold and it was far from it. Very disappointed.

August 9, 2022
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Reply from Acquafiller Inc.

We are always attentive to changes in export forms and that is why some deliveries are delayed but the delay is not our company but the customs authorities.

It is important to know that your order has been refrigerated every day that you have waited for customs clearance in a refrigerated UPS unit. Your Botox was left without adequate refrigeration for just a few hours, following the manual of good pharmaceutical practices for the transport of medicines and cosmetics, ensuring 100% effectiveness in its application.

Your order was expressly shipped (delivery takes 2-3 business days) and there was a delay in releasing the product at customs due to a change in the export of medicines and cosmetics.

We are working forever to get the best for our customers. Sorry to be rated for 1 delivery and not all others, we ship and deliver on time for you.

Thanks for your feedback, we are working to improve.

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