Acquire.com Reviews 211

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience of the website. However, some customers also noted issues with the escrow process, experiencing delays and requests for double-checking everything. A few other people also felt that the support team was unhelpful with specific technical issues, such as displaying metrics for e-commerce sellers, and expressed dissatisfaction with the lack of phone support.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service. Customers consistently praise the reliable and friendly... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the support team for being... See more

Website

Customers had positive experiences with the website. Many reviewers praised the platform's ease of use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Acquire to buy and sell multiple companies. It's always easier than it should be. Over the last 9 years I've made small cap M&A my entire wealth building strategy and highly recommend (+ dep... See more

Company replied

Rated 5 out of 5 stars

Sold a business thorough Acquire on Jan 2025 for 6 figs, all went smooth, team responsive, helped with profile, pnl and other supporting documentation. But, fee was high, for value you get, it's no... See more

Company replied

Rated 5 out of 5 stars

Many thanks to Harold for his support in onboarding the team onto the platform. He was very quick to resolve our questions and had the time to recommend solutions to our issues. His customer support s... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about Acquire.com! I’ve sold several small SaaS businesses on the site, and have absolutely been blown away by the quality of buyer leads, how easy the platfor... See more

Company replied


Company details

  1. #148 of 245 best companies in Business to Business Service

Written by the company

Acquire.com is the best online marketplace to buy and sell SaaS startups. Join 500k+ SaaS entrepreneurs closing life-changing deals with the support of our innovative platform and world-class tech-enabled M&A expert services team.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

211 reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I listed my startup on acquire.com and got acquired

I listed my startup on acquire.com and within 3 days, already had over 30 people show interest in the listing.

Throughout the acquisition process, the team at acquire made sure I had everything I needed and were in constant communication with me and the buyer. We had several calls together, just to check in and make sure everything is going smoothly. This was honestly great, as the acquisition process comes with lots of questions and sometimes, a few uncertainties.

I genuinely appreciate all the support from the team and allowing me to find a great buyer for my startup!

September 1, 2025
Unprompted review
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Reply from Acquire.com

Thank you so much for sharing your experience, Ion-Alexandru! We’re thrilled to hear that you connected with so many buyers so quickly and that our team could support you throughout the process. Wishing you all the best in this next chapter!

Rated 5 out of 5 stars

Brit at acquire.com is an amazing and…

Brit at acquire.com is an amazing and great professional. She was diligent and super friendly and supportive with my listing. Great platform, great people.

August 31, 2025
Unprompted review
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Reply from Acquire.com

We couldn’t agree more—Brit is amazing! Thank you for highlighting the care and professionalism she brought to your listing. We’re grateful to have you as part of the Acquire.com community and wish you continued success!

Rated 1 out of 5 stars

They bend over buyers and take fat deal…

They bend over buyers and take fat deal fees for doing no work. Why do they notify everyone when you put an offer in. Deal fees are forced onto buyers. If you’re an SBA buyer I wouldn’t recommend. GetDealMatch.com is much better. Also overpriced. Deal fees for the work they do should be much less. Also notice how all of the 5 star reviews are from hail-mary founders who somehow got bought by some person overseas. Of course they give 5 star it benefits them, not US buyers.

August 29, 2025
Unprompted review
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Reply from Acquire.com

Hi Johnny, thank you for taking the time to share your feedback. Our goal at Acquire.com is to create a fair and transparent marketplace where both buyers and sellers succeed. Deal fees help us cover the cost of vetting listings, security, support, and building tools that streamline acquisitions—but we’re always working to improve the value we deliver. I’d welcome the chance to learn more about your experience and hear your suggestions directly—please feel free to reach out to our team anytime at andrew@acquire.com.

Rated 5 out of 5 stars

Great Experience

Intuitive platform; seamless sale process

August 27, 2025
Unprompted review
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Reply from Acquire.com

Thanks so much for the review! Glad you found the platform intuitive and the process seamless.

Rated 5 out of 5 stars

If I could do more than 5 stars..

If I could do more than 5 stars, it would have been an infinite number.

I hope that sentence clarify how happy I am with the treatment I have got from Acquire.

I recently sold my company, and they made everything so f******** easy.

I can’t recommend them ENOUGH. I’ve got priceless coaching on how to sell, what to say, how to price, that’s just priceless.

Rosa has been there for me from the very beginning - calls whenever I needed, emails, whatever I needed she was just there. VERY professional.

Thanks team, I truly appreciate and I know it’s just a matter of time until you see a new listing from me 😉

August 27, 2025
Unprompted review
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Reply from Acquire.com

This means the world to us, Itay. Huge congrats on your exit, and we’ll be ready whenever you’re back with your next listing!

Rated 5 out of 5 stars

tia is good

tia is good, she helped me well

August 21, 2025
Unprompted review
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Reply from Acquire.com

Thanks so much, Zubair! We’re glad Tia was able to support you well.

Rated 5 out of 5 stars

Good customer support

Website is easy to use and find what you're looking for.

Customer support dealt with my billing issue quickly.

August 20, 2025
Unprompted review
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Reply from Acquire.com

Thanks for the feedback, Daniel! Glad to hear the site was easy to use and our team could resolve your issue quickly.

Rated 5 out of 5 stars

Incredible Customer Support

I am selling my AI SaaS on acquire.com and till this moment everything has been just wonderful. Extremely fast and efficient customer support, helping you with step you take. Special thanks to Brittany, you're incredible!

August 15, 2025
Unprompted review
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Reply from Acquire.com

Thank you so much, Arthur! Thrilled to hear Brittany and the team have been such a big help throughout your journey.

Rated 5 out of 5 stars

Highly recommend for founders looking to sell their startups

I sold my SaaS product SoloPush through Acquire.com and the experience was fantastic. The platform connected me with serious buyers quickly, the process was smooth and transparent, and the support team was super helpful. Highly recommend for founders looking to sell their startups fast and hassle-free!

July 2, 2025
Unprompted review
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Reply from Acquire.com

We really appreciate your kind words, Abbas. Thrilled we could help connect you with the right buyers quickly!

Rated 5 out of 5 stars

Getting the right people together

Acquire.com is great because it brings the right people together for small tech acquisitions. The interface is intuitive and the legal docs help move things along quickly. I'd recommend it to any buyers or sellers exploring this space.

July 29, 2025
Unprompted review
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Reply from Acquire.com

Thank you, Josh! Glad to hear the platform and legal docs helped make things easier for you.

Rated 5 out of 5 stars

Great experience

Great experience

August 4, 2025
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Reply from Acquire.com

Thanks for the kind words, Vytenis! We’re glad you had a great experience on Acquire.com and appreciate you taking the time to share it.

Rated 3 out of 5 stars

Fake IA buyer

Not a lot of interest for non english business, they will automatically have fake AI profile sending you DM in the beginning to make you keep subscription wich is sad because it's seems like it has a great potential

July 18, 2025
Unprompted review
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Reply from Acquire.com

Thanks for your feedback. We know our marketplace works best for English-language listings today, and we’re working to expand global buyer interest. There are no AI buyers on Acquire.com — every buyer is a real person, and our onboarding messages are just to help sellers connect quickly.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Harold took the time to look over our listing, answered every one of our questions and will undoubtedly make our journey to sell our business run a lot more smoothly. Cheers Harold!

August 6, 2025
Unprompted review
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Reply from Acquire.com

Thanks for sharing this! We’re so glad Harold could help make things easier — we’ll be sure to pass along your kind words to him.

Rated 5 out of 5 stars

Excellent guidance from the Acquire…

Excellent guidance from the Acquire team from listing through escrow closing. They helped me secure a 6-figure exit for my solo SaaS startup!

August 5, 2025
Unprompted review
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Reply from Acquire.com

Congrats on your exit, Rui! We’re thrilled we could help you through the entire process and make it a smooth 6-figure win.

Rated 5 out of 5 stars

Incredible experience

Incredible experience! Highly recommend.

August 4, 2025
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Reply from Acquire.com

Thanks, Alex! We’re so glad you had an incredible experience and truly appreciate the recommendation.

Rated 5 out of 5 stars

Finally, a Marketplace That Feels Fair and Easy to Use

I’ve used several similar platforms, and Acquire.com is by far the best. I’m usually not generous with my reviews, but from start to finish, this was a great experience.

The platform makes it easy to find the type of businesses you’re looking for, and the listings are already well‑vetted — unlike many other platforms. I also found the prices of the businesses to be much more in line with their real value, rather than the inflated numbers I often see elsewhere. That alone makes me want to keep coming back.

The step‑by‑step process is another highlight. It guides both buyers and sellers through each stage, so even if you’re inexperienced, you still feel supported. The escrow process was also seamless and well thought out. On top of that, I was fortunate to connect with some great sellers.

Overall, I highly recommend Acquire.com.

July 31, 2025
Unprompted review
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Reply from Acquire.com

Thanks so much, Uma! We’re thrilled you had such a great experience and found value in our vetted listings, fair pricing, and step-by-step process.

Rated 5 out of 5 stars

Great Experience

Amazing experience when we sold our SaaS. Would use it again

July 25, 2025
Unprompted review
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Reply from Acquire.com

Thanks, Tanmay! We’re so glad we could help with your SaaS sale and would be happy to work with you again anytime.

Rated 5 out of 5 stars

Acquire is an amazing way to source and…

Acquire is an amazing way to source and close deals. Their team is also there to lend a helping hand when things stall or you have questions! I have enjoyed working with Ky - always very willing to jump in and help were needed!

July 25, 2025
Unprompted review
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Reply from Acquire.com

Thanks for the kind words! We’ll be sure to share your feedback with Ky — we’re glad they could make the process easier for you.

Rated 5 out of 5 stars

World class support

World class support! Harold was super quick to respond.
Have had a great experience with Acquire, and I plan on continuing to work with them in the future. Nothing to complain!

June 2, 2025
Unprompted review
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Reply from Acquire.com

Thanks, Faze! We’re glad Harold could help and look forward to working with you again in the future.

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