Acquire.com Reviews 211

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience of the website. However, some customers also noted issues with the escrow process, experiencing delays and requests for double-checking everything. A few other people also felt that the support team was unhelpful with specific technical issues, such as displaying metrics for e-commerce sellers, and expressed dissatisfaction with the lack of phone support.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service. Customers consistently praise the reliable and friendly... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the support team for being... See more

Website

Customers had positive experiences with the website. Many reviewers praised the platform's ease of use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Acquire to buy and sell multiple companies. It's always easier than it should be. Over the last 9 years I've made small cap M&A my entire wealth building strategy and highly recommend (+ dep... See more

Company replied

Rated 5 out of 5 stars

Sold a business thorough Acquire on Jan 2025 for 6 figs, all went smooth, team responsive, helped with profile, pnl and other supporting documentation. But, fee was high, for value you get, it's no... See more

Company replied

Rated 5 out of 5 stars

Many thanks to Harold for his support in onboarding the team onto the platform. He was very quick to resolve our questions and had the time to recommend solutions to our issues. His customer support s... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about Acquire.com! I’ve sold several small SaaS businesses on the site, and have absolutely been blown away by the quality of buyer leads, how easy the platfor... See more

Company replied


Company details

  1. #148 of 245 best companies in Business to Business Service

Written by the company

Acquire.com is the best online marketplace to buy and sell SaaS startups. Join 500k+ SaaS entrepreneurs closing life-changing deals with the support of our innovative platform and world-class tech-enabled M&A expert services team.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

211 reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Literal scam

Literal scam. They take your money, and never advertise your business for longer than 2 weeks if they don't like it. For example for dropshipping businesses, your URL gets "ghosted" after some time.

This should be illegal... since they continue to take your fee every month!!!

December 10, 2025
Unprompted review
Acquire.com logo

Reply from Acquire.com

Hi Tommaso — we’re sorry to hear about your experience and appreciate you sharing this feedback. We want to clarify that we do not remove listings or reduce visibility based on business type. Dropshipping, ecommerce, SaaS, content sites, and many other categories are all welcome on Acquire, and thousands of these listings get active buyer interest every day.

Your listing also never gets “ghosted.” Visibility is primarily driven by buyer demand, listing quality, and whether it’s fully completed with the information buyers look for (financials, metrics, screenshots, etc.). Our support team is always happy to help improve a listing so it reaches the right buyers.

As for billing — we never continue charging without consent. Subscriptions can be canceled at any time, and our team can assist immediately if there’s ever an issue.

We’d really like the chance to review your account, understand what happened, and help get your listing in front of the right buyers. Please contact us at support@acquire.com, and we’ll make this right.

— The Acquire.com Team

Rated 1 out of 5 stars

very bad

0 result. Only "bot" requests, especially the days before renewal. No Option to cancel the subscription on the billing page. This seems all very well planned to make maximum subscription revenue for acquire.com

December 9, 2025
Unprompted review
Acquire.com logo

Reply from Acquire.com

Hi Andreas — thank you for sharing this feedback. We’re sorry to hear your experience hasn’t met expectations, and we’d like to clarify a few points to help.

We do not send “bot” inquiries. All buyer interest comes from verified Acquire.com buyer accounts. That said, the quality and timing of inquiries can vary based on listing details, buyer activity, and seasonality, and our support team can help optimize your listing to attract stronger buyers.

Regarding cancellation — subscriptions can be canceled at any time from the billing page. If you weren’t able to see that option, it may have been related to your account settings, and we’d be happy to take a look and resolve it immediately.

We genuinely want sellers to succeed on the platform and have no incentive to generate low-quality inquiries or make billing difficult. Your feedback is important, and we’d appreciate the chance to review your account and make things right.

Please reach out to us at support@acquire.com, and we’ll help you directly.

— The Acquire.com Team

Rated 5 out of 5 stars

Fast response and resolution

I never had an issue resolved by a company in 5 minutes before my experience with Acquire. I sent an email and received what felt like an immediate response from an actual person. Excellent customer service and pleasant back-and-forth with Matt!

December 8, 2025
Unprompted review
Acquire.com logo

Reply from Acquire.com

Thank you so much, Sudha! We’re thrilled to hear your issue was resolved quickly and that you had a great experience with Matt. Fast, human support is something we care a lot about, and it’s wonderful to know it made a difference for you.

If you ever need anything else, we’re here to help.

— The Acquire.com Team

Rated 5 out of 5 stars

Sold 4 startups here

Sold 4 startups here. Great service!

November 28, 2025
Acquire.com logo

Reply from Acquire.com

Thank you, Vlad! Selling four startups on Acquire is an incredible milestone — we’re honored to be part of your journey. We appreciate the kind words and are thrilled you’ve had a great experience with the platform.

If there’s ever anything we can do to support your next chapter, we’re here for you.

— The Acquire.com Team

Rated 5 out of 5 stars

The buyer pool quality and customer…

The buyer pool quality and customer service are both outstanding. I am so grateful for their service. I really am blown away with their level of attentiveness to get deals through. They also have very reasonable success fees. Highly recommend.

December 5, 2025
Unprompted review
Acquire.com logo

Reply from Acquire.com

Thank you so much, Chad — we truly appreciate the kind words. We’re thrilled to hear you’ve had a great experience with both our buyer community and our support team. Helping founders get deals across the finish line is what we care about most, and it means a lot to know our attentiveness made a difference.

Thanks again for the recommendation. If there’s anything we can do to support your next acquisition or exit, we’re here for you.

— The Acquire.com Team

Rated 5 out of 5 stars

Seamless Experience from Start to Finish — Highly Recommend!

My experience with Acquire.com was nothing short of excellent. The entire acquisition process was seamless and never felt overwhelming at any point. Whenever I had questions, the support team was quick to offer clear, helpful guidance that made each step easy to navigate. The pool of buyers was high-caliber and professional — I never encountered any time-wasters or negative interactions, which made the process even smoother. Overall, I highly recommend Acquire.com to anyone looking to buy or sell their software or SaaS business. Outstanding platform and exceptional team!

December 5, 2025
Unprompted review
Acquire.com logo

Reply from Acquire.com

Thank you so much, Samuel! We’re thrilled to hear your experience felt seamless from start to finish. Our goal is to make the acquisition process as clear, supportive, and stress-free as possible, and it’s great to know the team was able to guide you at every step.

We’re also glad you found the buyer pool professional and high-quality — that’s something we work hard to maintain so founders and buyers can focus on real, productive conversations.

We truly appreciate the recommendation. If you ever decide to buy or sell again, we’ll be here to support you.

— The Acquire.com Team

Rated 5 out of 5 stars

Excellent process and easy

Excellent process and easy - made a pretty complicated and stressful experience seamless and easy to navigate. Would recommend and use again.

October 21, 2025
Acquire.com logo

Reply from Acquire.com

Thank you, Michael! We’re really glad to hear the process felt smooth and easy, especially given how stressful acquisitions can be. Making things seamless for founders is exactly what we aim for, and it means a lot to know we delivered on that for you.

We appreciate the recommendation, and we’d be happy to support you again anytime.

— The Acquire.com Team

Rated 5 out of 5 stars

Sold a small SaaS business at a good multiple!

Acquire is the best place to find buyers for your business. We followed all the instructions listing and had 5 LOIs within 5 days. If you're willing to lead and drive the process and you follow all of their recommendations, it is probably the easiest place to sell your business at a good price.

October 23, 2025
Unprompted review
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Reply from Acquire.com

Love this, Mike. Huge congrats on the sale — sounds like you crushed it. Thanks for trusting us with your exit!

Rated 5 out of 5 stars

The listing experience was super simple…

The listing experience was super simple and the website/account dashboard also made it easy to keep track of the different conversations. It also was helpful with pointing me in the correct direction as far as next steps to completion. I'd recommend to anyone looking to exit.

October 23, 2025
Unprompted review
Acquire.com logo

Reply from Acquire.com

Appreciate you, Nicholas. That’s exactly what we aim for — simple, smooth, and founder-friendly. Congrats on the exit!

Rated 5 out of 5 stars

Great Marketplace!

I have bought over 7 online businesses on this platform, they have a lot of quality listings and really easy to navigate.

Will continue doing business with the guy at Acquire!

October 20, 2025
Unprompted review
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Reply from Acquire.com

Seven businesses — that’s awesome, Eric. Appreciate the continued trust. Always great having you on Acquire!

Rated 5 out of 5 stars

Fantastic all round experience

Fantastic all round experience. This is the 2nd product I’ve sold with Acquire.com. I’ve followed Andrew and the teams journey since the service started a few years ago.

October 16, 2025
Acquire.com logo

Reply from Acquire.com

Thanks so much, Adam — really appreciate the continued trust and support! It’s been awesome seeing founders like you come back to use Acquire.com again. Glad both sales went smoothly 🙌

Rated 5 out of 5 stars

A great experience as a seller

A great experience as a seller. We connected with a great buyer. Highly recommended.

October 16, 2025
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Reply from Acquire.com

Appreciate the kind words, Matthew! Stoked to hear you had a great experience and found the right buyer through Acquire.com. Congrats on the successful deal 👏

Rated 5 out of 5 stars

Smooth, efficient newsletter sale!

We sold our newsletter on Acquire.com, and the process was super smooth from start to finish. We had a lot of interest, and Acquire.com made it easy to connect with the right buyer very quickly. The on-platform support team and tools were extremely helpful and efficient throughout the process. Highly recommend for anyone looking to sell or acquire a digital business!

October 17, 2025
Unprompted review
Acquire.com logo

Reply from Acquire.com

Thanks, Dan! Love hearing your newsletter sale went so smoothly. We built Acquire.com to make those connections easy — congrats on the exit and appreciate the recommendation!

Rated 5 out of 5 stars

I used Acquire.com to sell my niche business

I used Acquire.com to sell my niche business and overall it was a great experience. Their platform is easy to use, they assist you along the way of acquisition, and really simplify the entire process. I was surprised by involved my account representative was. For a process that I would have no clue how to navigate on my own, Acquire.com was well worth the 8% commission that they charge. I highly recommend!

October 6, 2025
Unprompted review
Acquire.com logo

Reply from Acquire.com

Really appreciate this, Matt — thanks for sharing such a detailed review. Our team works hard to make acquisitions simple and supported, so glad it showed. Congrats again on the successful sale!

Rated 5 out of 5 stars

Great experience

I had a great experience using Acquire.com. Their process was smooth and their platform was easy to use. A connection I made on the platform ultimately led to a licensing/advising arrangement that was a positive outcome for my company.

October 3, 2025
Unprompted review
Acquire.com logo

Reply from Acquire.com

Thanks so much, Rachel! Great to hear the process was smooth and led to a positive outcome. Appreciate you trusting Acquire.com to help make it happen!

Rated 5 out of 5 stars

Acquire.com: The Guided Path to a SaaS Exit

Acquire.com makes selling your SaaS company feel less like a solo mission and more like guided bowling—with bumpers. Their platform is intuitive and thoughtfully designed, but the real value is in the human touch: you’re paired with an advisor who’s responsive, knowledgeable, and genuinely invested in helping you navigate the process. Rosa, my advisor, was phenomenal—responsive, clear, and genuinely invested in helping me navigate the sale. Her guidance turned a complex process into something manageable and even enjoyable. From listing to closing, they simplify the journey and amplify your visibility, putting your business in front of serious buyers. If you're considering a sale, this is the kind of support that turns uncertainty into momentum. Highly recommended.

September 17, 2025
Unprompted review
Acquire.com logo

Reply from Acquire.com

Matt, thank you for such a thoughtful review. We built Acquire.com to make selling a company less overwhelming, and it’s great to hear that came through in your experience. Rosa will be thrilled to know her guidance helped turn your exit into a smooth and enjoyable process. Wishing you the best in your next chapter—you executed like a pro!

Rated 5 out of 5 stars

I sold my business at Acquire and am…

I sold my business at Acquire and am very happy!!!
The platform is very efficient, safe, process is streamlined and clear. Staff is always guiding you and helping in communication with the buyer.
5 stars!

September 10, 2025
Acquire.com logo

Reply from Acquire.com

Vladimir, thank you for the glowing review! We’re thrilled to hear you had such a smooth and efficient experience. Selling your business is a big milestone, and we’re proud our team could help guide you through every step. Congratulations on the successful exit—wishing you the best in your next venture!

Rated 5 out of 5 stars

One stop shop if you want to sell your business.

Professional and very easy to use. Acquire helped me sell my business and navigated me through the whole process since this was my first experience with selling a company. Special thank you to Ky, who was my account manager! He was always there to assist even after business hours. I highly recommend them to anyone who wants to get connected with real verified buyers. 5 Stars!

August 27, 2025
Acquire.com logo

Reply from Acquire.com

Nikita, thank you for sharing your experience! Selling your first business is a huge milestone, and we’re so glad Ky and the Acquire.com team could make the process smooth and supportive. Congratulations on your successful exit—we’re excited to see what you build next.

Rated 5 out of 5 stars

A+ effort from the team getting the…

A+ effort from the team getting the deal over the finish line. Highly recommend and trust them. I have done multiple acquisitions and sales through this platform. You are in good hands!

August 27, 2025
Acquire.com logo

Reply from Acquire.com

Marc, thank you for the trust and the kind words. We’re honored to have supported you through multiple acquisitions and sales. Knowing you’d recommend us means the world to the team—congrats again on getting this latest deal across the finish line!

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