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See what reviewers are saying

Rated 5 out of 5 stars

I didn't think I needed an Action coach after 24 years in business but the last 2 months with Simac made me realise while most of my business is working well I hadn't tackled some areas.

Rated 1 out of 5 stars

I was cold called by coach Andrew de Groot. We set up a meeting and embarked on Coaching for my team and I. Meetings were all recorded and transcripts created by an AI tool. So far so, good. Then... See more

Rated 5 out of 5 stars

Honestly we can’t thank the Manchester Group of coaches enough. James Burke has created something special here, a community of like minded business owners with a passion for helping every one of us re... See more

Company replied

Rated 5 out of 5 stars

Excellent and continuous knowledge and support. I have used Rod at Mansfield Action Coach for around 9 months now and without his constant expertise I don't think we would have achieved what we ha... See more

Company details

  1. Business and IT Consulting Agency

Written by the company

ActionCOACH is the world’s number 1 business coaching franchise and is home to over 250 franchise partners in the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

229 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Data breach disaster by an Action Coach

I was cold called by coach Andrew de Groot. We set up a meeting and embarked on Coaching for my team and I. Meetings were all recorded and transcripts created by an AI tool. So far so, good.

Then came a life changing calamity on Andrew’s part - he sent the transcripts and videos to my co-Director, whom most of the conversations had been about. There was also a lot of highly sensitive personal information in the transcripts.

To cut a long story short, 3 full time staff resigned as a result of the data breach and I am left to pick up the pieces without an apology or a refund.

November 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Very inspirational

I attended my second Growth Club today in Warwick and found it to be truly inspirational. I have a clear vision of what to focus on in the next 90 days which has made things easier and more achievable. It's definitely worth the visit.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and continuous support

Excellent and continuous knowledge and support. I have used Rod at Mansfield Action Coach for around 9 months now and without his constant expertise I don't think we would have achieved what we have.

A big thing for me is being made to set targets and goals and being held accountable to them - really aids focus on your tasks as helps prioritise busy working days.

I would fully recommend getting an Action Coach.

January 14, 2024
Unprompted review
Rated 1 out of 5 stars

Called although TPS Registered

Have just been called from this company by a guy calling himself Jo although we are TPS reg and have been for 23 years. He was over familiar and happily talked over the top of me. It is a criminal act to call TPS reg companies with sales calls. Asked may times for the company name which he was not able to clearly give me. Had to go the Companies House and then ask is his company THE BUSINESS COACHING FIRM LIMITED which he confirmed. Seemed to think it was acceptable to hold data on companies despite the Digital Data Protection Act and ignore TPS.

Draw your own conclusion from the above. But we do not deal with companies or individuals that break the law in the first instance of contact or consider the law does not apply to them. We recommend others do not condone these by dealing with such. Take consideration of the above and think to yourself are the other review to good to be true?

August 16, 2023
Unprompted review
Rated 4 out of 5 stars

Great Coaching session with Alex Colebrook

I had a fantastic coaching session with Alex from Action Coaching. The session was incredibly beneficial and provided me with a detailed understanding of the essential steps in building a successful business and how to implement them effectively. As a recently established business, this knowledge was invaluable in improving our planning and structuring processes. It helped us eliminate chaos and greatly enhanced our marketing efforts.
I would like to express my sincere gratitude to Alex and the entire Action Coaching team for their invaluable guidance and support. Their expertise has made a significant impact on our business, and we look forward to continuing our collaboration with them in the future.

Kind regards
Azad Mohammed
Wellboost Nutrtion

May 30, 2023
Unprompted review
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Rated 5 out of 5 stars

I really enjoyed the time I spent with…

I really enjoyed the time I spent with Actioncoach Duncan McKechnie. We spent time working through my business and identifying the strengths and areas that could be strengthened! The thread that ran through this assessment was not surprising to me but did highlight that action need to be taken.

During the session, we were also able to explore my personal ambitions and how the business could and should align with these.

I am grateful to Duncan for holding this space and giving me an opportunity to take a helicopter view of my business.

June 29, 2023
Unprompted review
Rated 1 out of 5 stars

Disappointing and Unfulfilled Promises

I had really high hopes, but my experience with ActionCoach was really discouraging. The service fell far short of expectations, despite the claims made and the money-back guarantee given in our email discussion. Meetings were rescheduled on both sides several times during the process, and coaching sessions lacked focus and direction. Unfortunately, no effort was made to correct the mistake or provide a refund, and we did not receive any meetings for the last month that we paid. It is disappointing to witness such a lack of accountability and client happiness.

Please keep in mind that this evaluation is based on my own personal experience and may not reflect the experiences of others.

May 1, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Ivan, thank you for taking the time to leave a review. We value your feedback and take all feedback seriously.

We want to ensure we are delivering high value coaching to every UK business, we have reached out to you via Trustpilot contact where you can privately share the details of your experience. Alternatively, please feel free to reach out to us via email to: freedom@actioncoach.com

Our coaching programmes are based on proven growth strategies and delivered by 250+ qualified Business Coaches across the UK abiding by our non-negotiable 14 points of culture. To qualify as an Action Business Coach our coaches work through 4 weeks of pre-training learning and 2 weeks of intensive initial training. They need to pass each day before being awarded their certification at the end; and during their time with ActionCOACH they have access to with daily learning webinars, quarterly conferences and training days as well as annual masterclass training in current best practise in coaching, sales, marketing and finance.

As we've already said we take your feedback seriously Ivan, if you could kindly send an email to: freedom@actioncoach.com or reply privately to our message, with your details and the name of your coach, we will look into this further for you.

ActionCOACH UK Support Team

Rated 5 out of 5 stars

Action Coach UK

Action Coach UK - Manchester has changed my business and personal life for the better

I have a structured business with systems, strategies and a functional team all thanks to my Action Coach

The growth we have experienced would not have been achieved without the learnings and accountability provided by Action Coach UK

Action Coach is a 'MUST' for any size of business looking to improve & grow

February 1, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Chris,

We're pleased to hear about your success and increased structure. Here's to even more growth!

All the best to you and your work,
ActionCOACH UK

Rated 5 out of 5 stars

Alan Smith of ActionCOACH is a Fantastic Coach

Alan Smith of ActionCOACH is a Fantastic coach. His positive attitude to coaching and leadership has bought a new dimensions to my management. His advices and knowledge has really help me develop while working with him and I would highly recommend him as a coach.

January 21, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Geraint,

Thank you for taking the time to leave us and Alan a great review! It's great to hear the positive impacts that are being made through the development of yourself and your business.

All the best to you and your work,
ActionCOACH UK

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Rated 5 out of 5 stars

90 Day planning day

I attended one of Natalie’s 90 Day planning sessions and was so pleased I went along.
Already knowing the value of making this kind of plan, I was amazed at how much else I got out of the day.
Natalie included some simple exercises for us prior to the ‘big plan’ and with each one she encouraged us to dig that bit deeper. Working individually at our own pace, while also alongside others, the easy pace of the day made for a very productive one.
It was those seemingly simple comments and questions that Natalie posed throughout that made the difference and so much more valuable than just completing a similar activity on my own.

December 15, 2022
Unprompted review
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Reply from ActionCOACH UK

Hi Rachel,

Thank you for taking the time to leave Natalie a fantastic review. We hope you continue to gain knowledge and experience from the process and sessions and wish you and your business success!

All the best,
ActionCOACH UK

Rated 5 out of 5 stars

Mentoring Senior Management

Our Senior Management Team has been working closely with Alan for the past year. His approach encourages reflection on our own experiences and challenges us to arrive at the conclusions we are searching for. Sessions have been both structured and unstructured and always end with solid take aways and actions to improvement the business and develop ourselves as a leadership team

January 12, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Toby,

Alan Smith will be very pleased to hear how valuable sessions have been for you and it's great to see your takeaways in leadership and development! We hope it continues to increase your growth and success.

All the best,
ActionCOACH UK

Rated 5 out of 5 stars

Marc

Marc, Georgia, Will & the whole team are first class. They will go the extra mile to help you improve. AAA +++

January 10, 2023
Unprompted review
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Reply from ActionCOACH UK

Hi BJ,

Thank you for taking the time to leave a review for the coaches, I'm sure each one is very grateful to have you and your kind words!

To your success,
ActionCOACH UK

Rated 5 out of 5 stars

I have been working with Marc and…

I have been working with Marc and action coach Orsett and Dagenham for the last 6 years. During this time we have categorise all our customers and got rid of the ones who wasn’t earning us money. Our company has gone from turning over £110K to £750K last year with work lined up this year to hit a £3M turn over along with increasing our profit margin.

I would 100% recommend anyone in business to contact action coach Orsett and Dagenham if they want help with either team, time or finances.

January 12, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Sam,

Those are some amazing numbers to see! Thank you for taking the time to leave Marc and the Orsett team a review. We're happy to hear about the progress and growth your business has seen in those years and can only expect to see more and more!

All the best,
ActionCOACH UK

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Rated 5 out of 5 stars

1 Year in - really happy with the whole action coach method

I have been working with Alan for one year now and the support and help he has been to both myself and the business has been brilliant. As a small business owner, it can sometimes be hard to know what the best thing is to work on, what is most important, what will get you to your goals more quickly. Alan has taken the time to REALLY understand our business so that he can use his experience to give considered advice – he really is the only person outside of our business that understands all aspects – so when it comes to those difficult decisions Alan can help to cut through the noise and find the best way forward. I have also found having the accountability to Alan has really helped move projects along much faster than they would have without him. Finally if Alan does not know the answer he will know someone that does and be able to connect you. Having Alan on the team has been invaluable - thanks so much Alan!

January 12, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Chris,

It's always great to hear about small businesses doing amazing! Alan Smith will be pleased to recieve such a fantastic review. We wish you and your business more success in the future and look forward to seeing it!

All the best,
ActionCOACH UK

Rated 5 out of 5 stars

James Burke has saved my life

James Burke has saved my life. I have been to some pretty dark places and just didn’t want to do this anymore. If it wasn’t for James I wouldn’t be here.

January 12, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi there,

Thank you for a very touching and personal review, I'm sure James is very grateful to see such kind words. We here at ActionCOACH are ready to support you and your business all the way!

All the best,
ActionCOACH UK

Rated 5 out of 5 stars

James B has helped us double our…

James B has helped us double our turnover in just 1 year. His guidance has been invaluable in helping us grow.

January 12, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Lauren,

Thank you for taking the time to leave a kind review for James. I'll make sure he personally hears about the impact it has made on your business! Congratulations on the doubled turnover, we look forward to seeing even more growth from here!

All the best,
ActionCOACH UK

Rated 5 out of 5 stars

ActionCOACH Orsett & Dagenham has been…

ActionCOACH Orsett & Dagenham has been a great asset for our business. Not only have Marc and Georgia provided us with excellent coaching services, but they have given us the resources and knowledge we need to grow and evolve. They have offered invaluable advice on marketing strategies and helped us streamline our operations to make our business as efficient and successful as possible. We could not have asked for better partners.

Their commitment to helping our business succeed has had a positive impact on our growth and bottom line. We are extremely fortunate to have our coach working alongside us.

We would highly recommend business coaching to any business owner looking to take their success to new heights.

January 12, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Yuri,

Your kind review will put a smile on the Orsett and team's faces! We're glad to hear first hand how much of an impact it has made on your business in a positive light. Wishing you only more growth and success from here!

All the best,
ActionCOACH UK

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Rated 5 out of 5 stars

Excellent business coach

Will is an excellent business coach and a fantastic strategic thinker.

I’ve been working with Will for a number of years and my business as more than doubled in turnover and profit

Highly recommend working with Will if you want to improve your business.

January 12, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Conan,

That's amazing to hear about your doubled turnover! Thank you for taking the time out of your day to leave Will a kind-hearted review. We wish you all the best for you and your business.

ActionCOACH UK

Rated 5 out of 5 stars

I've been with ActionCOACH since 2019…

I've been with ActionCOACH since 2019 and I can't begin to explain what a difference to my business and personal life its made. Marc Eccles and the team at Orsett have helped me with time management, business strategy, goal setting, marketing, staff management... the list goes on.
These guys are masters of the craft and I would genuinely recommend them to everyone in business.

January 12, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Jack,

Marc and Orsett are surely grateful to hear your kind words! Thank you for taking the time to leave a review for the services they've provided and we hope it continues to help you and your business thrive.

All the best,
ActionCOACH UK

Rated 5 out of 5 stars

Awesome Team

Marc and the team at Action Coach have been the most amazing support to me, both professionally and personally. I have learnt so much from them on my business owner journey. Their advice has been open, honest and encouraging. I wouldn't be without them.

January 12, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Lorraine,

Thank you for taking the time to leave a review for Marc! It's great to hear how well things are improving in all aspects of your life and we're glad it's made a positive and lasting effect.

All the best,
ActionCOACH UK

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