While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I didn't think I needed an Action coach after 24 years in business but the last 2 months with Simac made me realise while most of my business is working well I hadn't tackled some areas.

Rated 1 out of 5 stars

I was cold called by coach Andrew de Groot. We set up a meeting and embarked on Coaching for my team and I. Meetings were all recorded and transcripts created by an AI tool. So far so, good. Then... See more

Rated 5 out of 5 stars

Honestly we can’t thank the Manchester Group of coaches enough. James Burke has created something special here, a community of like minded business owners with a passion for helping every one of us re... See more

Company replied

Rated 5 out of 5 stars

Excellent and continuous knowledge and support. I have used Rod at Mansfield Action Coach for around 9 months now and without his constant expertise I don't think we would have achieved what we ha... See more

Company details

  1. Business and IT Consulting Agency

Written by the company

ActionCOACH is the world’s number 1 business coaching franchise and is home to over 250 franchise partners in the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great coach and great bloke!

Alan is a great coach and a great bloke! Alan genuinely cares about his clients and treats each client individually, depending on their needs and challenges. He is fantastic at identifying small changes that make a big difference and gives his clients the confidence to make positive changes. Alan is also curious and takes every opportunity to learn and develop himself and share his knowledge with others. Thanks Alan for all you do and for being such fun to work with.

January 12, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Cat,

That's fantastic to hear! I'm sure Alan Smith will be grateful to read such kind words. We hope the positive changes continue to come for you and your business endeavours.

All the best,
ActionCOACH UK

Advertisement
Rated 5 out of 5 stars

Helping me shift from working IN the business to working ON the business!

I've been working with Alan for just over a year and he has been instrumental in me shifting my mindset from 'working IN the business' to 'working ON the business'. The result of this has allowed me to build my company as well as dedicating more time with my family, doing things that are important to me outside my business. Also with a constantly changing business life, his "what can I help you with today?" is a fantastic opener to a meeting that allows me sound out ideas and options with someone who has great experience and holds me accountable every step of the way. Thank you Alan!

January 12, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Arran,

That's great to hear how well you and Alan Smith have worked together on the business. We're looking forward to seeing you continue this mindset!

All the best,
ActionCOACH UK

Rated 5 out of 5 stars

I can't speak highly enough of Alan…

I can't speak highly enough of Alan Smith of ActionCOACH and his coaching services. Certainly one of the best investments I have made for my business and it's already paid back in multiples! Alan is always happy to help regardless of if you are in coaching session or not and I always walk away from our formal sessions with really down to earth, practical advice and actions for the next fortnight. Highly recommend working with Alan.

August 11, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Fraser,

That's great to hear that you're already having a great experience and seeing the value first hand! Your kind words will be passed on to Alan Smith, along with your review, which I'm sure he will appreciate.

Wishing you and your business well,
ActionCOACH UK

Rated 5 out of 5 stars

Top name, top bloke, top coach.

Top name, top bloke, top coach. I've been with Alan for a year now (yikes where does the time go). Greatest decision I've made in business... (I'd say life, but my wife might be watching). One of my flaws is to never ask for help... from my school days, teaching myself guitar, any kind of problem, I'd just get my head down and work it through. Similarly, as a solo business owner, I never sought help, I just worked things out. Did my accounts myself, worked out problems on my own, and plodded along, without goals, without systems. Alan has been a game-changer... I now have goals, systems and an accountant! I'm more organised, feel more positive and confident about everything. The coaching sessions are great - and as a solopreneur it's good to be able to just chat something through - Alan has a wealth of knowledge to tap into. He's a great guy to have in your corner... from cheering you on, giving you a moral boost when you're about to throw in the towel... or giving you a virtual slap when you need one (in a friendly way)... or administering the smelling salts when you're on the deck (okay, I'm not quite that bad). Cheers for all your encouragement and support Alan! Signed, the second best Alan I know

January 11, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Alan,

Thank you for taking the time to write a wonderful review! I will pass on the comments to Alan Smith and make sure he hears your kind words.

We wish you and your business all the best,
ActionCOACH UK

Rated 5 out of 5 stars

Very happy to have joined the…

Very happy to have joined the ActionCOACH programme in 2021, the professional guidance given has seen a improvement of processes across the organisation, a clear sales boost and a positive outlook based upon real data.

January 9, 2023
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Toby,

That's great to hear your processes have improved since joining our programme! Thank you for taking the time to leave a review about your experience.

All the best,
ActionCOACH UK

Advertisement
Rated 5 out of 5 stars

Working with Tim is an investment in your business

When I started working with Tim I was in a bit of a slump as our online sales were not great even with a lovely new website. I felt that I needed someone to help me identify where the problems lay and give me some ideas and challenges to increase our e-commerce sales. Tim has been so supportive, given me some great ideas, and has transformed how I approach our marketing. Our online sales have been steadily improving and now I feel confident enough to move onto working with Tim on another area of the business. Coaching like this is money well spent on your business as it gives you the opportunity to take a step back and see it through someone else’s eyes and from someone who can help you improve and reach some achievable goals.

December 28, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Stitches and Cream,

Thank you so much for your review. We shall make sure Tim Hill hears of your kind words and pass them along. It's pleasing to hear your online sales are increasing and the coaching has been well worth it. We'll always continue to encourage you and your business in its growth!

All the best,
ActionCOACH UK

Rated 5 out of 5 stars

ActionCoach has been integral in developing our business

The work we have done with ActionCoach has been integral in developing our business. We have created solid foundations to grow and all of these elements are going to be key when we exit the business. It’s really great to have someone to lean on and share your ideas with and for us Natalie has been fantastic for that. Working with Natalie is a huge support for me and a breath of fresh air. She is a part of this journey – and beyond. It is now only growth, growth, growth from here.

December 9, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Rewfus,

Thank you for taking the time to leave us a review. Your kind words are fantastic to hear! We wish you all the best in your growth and look forward to seeing it continue. The future is exiciting!

All the best,
ActionCOACH UK

Rated 5 out of 5 stars

Lights, Camera, ActionCOACH

James made filming feel really relaxed and fun, great experience

November 23, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Rob,

Thank you for leaving a review. We love the title of your review and we look forward to watching the final edit.

Wish you all the best.
ActionCOACH UK

Rated 5 out of 5 stars

Natalie - a fantastic coach!

Natalie's coaching sessions for our Senior Development Team have been engaging, enriching and their positive impact has been immediate and tangible.

Her guidance and development is uniquely tailored to our organisation, its goals and vision which is a reflection of her skills, abilities and confidence to bring out the best in others.

Her sessions broaden my thinking and I always leave feeling excited for the future.

October 27, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Matthew,

Thank you for taking the time to leave a review. We're pleased to hear you're able to come away from the session feeling excited about the future! We look forward to seeing you achieve your business goals.

All the best.
ActionCOACH UK

Advertisement
Rated 5 out of 5 stars

I have been working with Natalie for…

I have been working with Natalie for over a year. I am so grateful for the guidance and support she has been able to give me as a young entrepreneur and a small business looking to rapidly grow. I would thoroughly recommend using Natalie for anyone that may need any support with their business.

November 10, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK


Hi Lauren,

It's great to see a young entrepreneur and a small business owner looking to take their business to new heights. We wish you the very best in your business journey.

ActionCOACH UK

Rated 5 out of 5 stars

I get so much from the sessions with Natalie...

I get so much from the sessions with Natalie both personally and from the support she is giving our Senior development team in terms of the growth and the staff culture or our organisation.
Her caring and considered approach ensures all our team always takes away so much from every session.
Thank you Natalie.

August 10, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Emma,

It's great to hear you and your Senior Development team are able to learn from Natalie. We hope to see you and your business grow in the near future.

All the best,
ActionCOACH UK

Rated 5 out of 5 stars

It’s so great working with Natalie Simms at ActionCOACH

At my first meeting with Natalie Simms I realised how caring she was and that was really comforting to me. She’s helping guide us into making the business a success so that we’re able to build on our yearly, 3-year and 5-year goals to either exit or continue to grow the business. It’s so great working with Natalie, imparting all her help, wisdom, encouragement and knowledge. We are grateful and always will be and look forward to sharing the future of Swygge with her.

January 4, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Emily,

Thank you for leaving a review for Natalie. We look forward to seeing your business grow in the years to come!

All the best.
ActionCOACH UK

Rated 5 out of 5 stars

Natalie is an exceptional coach

Natalie is an exceptional coach and is really bringing out the best of our Senior development team. She is extremely insightful and is supporting us to develop our staff culture, vision, goals and growth. I always leave our sessions feeling motivated, invigorated and excited for the future. I’ve drawn a lot down from our sessions to cascade to support the staff team that I manage. Thank you for your ongoing support and coaching Natalie.

August 10, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Marie, thank you for taking the time to leave such a wonderful review for Natalie. It's greatly appreciated and we can't wait to see what you and your Senior development team achieve next!
All the best,
ActionCOACH UK

Advertisement
Rated 5 out of 5 stars

strikes the perfect balance …

Natalie strikes a perfect balance for facilitating the growth of teams. Her skills and knowledge are clearly well earned. Our organisation are finding precisely the right guidance to become more and more effective. Absolutely love our sessions as they always provide a tangible benefit.

October 27, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Alistair, thank you for taking the time to leave such a wonderful review for Natalie. We look forward to seeing you and your business grow.

All the best,
ActionCOACH UK

Rated 5 out of 5 stars

Natalie helps businesses unlock their growth potential

Natalie's coaching has been a massive help to how we shape and grow our business.  She brings a wealth of business experience and ActionCOACH frameworks so we always feel we are moving forward at pace, unlocking the growth potential, without compromising on the detail. I would highly recommend Natalie and ActionCOACH.

November 3, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Rachel, thank you for taking the time to leave Natalie such a lovely review. It's great to hear you recommend our services. I'm sure you'll be unlocking even more growth for you and your business over the next few years!

To your success,
ActionCOACH UK

Rated 5 out of 5 stars

Excellent Service

We have been working with Jamie for a number of years now and his support and advise has been integral to the expeditious growth of our business.
I would highly recommend Jamie and the rest of the Action Coaches services!

October 21, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Adriam, thank you for taking the time to leave Jamie a review. It's great to hear you recommend our services. We hope you're enjoying working on your business.

All the best,
ActionCOACH UK

Rated 5 out of 5 stars

Inspirational business bombshell

I have known Anu for a year and she has been my business coach for several months. Having recently become self employed and setting up my own business, I was drawn to Action Coach as the world's most successful business coaching organisation and was lucky enough to meet Anu. Anu is an inspirational business bombshell, she fires you up and tunes your mindset into a positive business animal. Anu is so passionate about helping businesses grow and reach their true potential, that she will give her all to making your business a success, for Anu it is personal. She provides me with the knowledge and keeps me focussed and driven on the steps I need to take to drive my business to the next level and beyond, and holds me accountable for taking action. If you are ready for a business coach look no further, I wish I had signed up from the very start !

October 19, 2021
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Nathan, thank you for taking the time to leave such a wonderful review for Anu. We look forward to seeing you and your business grow.

All the best,
ActionCOACH UK

Advertisement
Rated 5 out of 5 stars

It's a pleasure working with Anu and…

It's a pleasure working with Anu and the team. I'm learning a lot and business is improving by the day. Another thing we value the most is the personal growth support you get also. Not to mention the networking opportunity with fellow ActionCoach clients to build those business connections that also helps us to take the business to the next level.

Kind Regards
Vishal @ Beetheweb.uk - Digital Marketing & Advertising Agency

September 1, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Vishal, thank you for taking the time to leave such a wonderful review for Anu. It's greatly appreciated and we can't wait to see what you achieve next!
All the best,
ActionCOACH UK

Rated 5 out of 5 stars

Working with Action Coach

"I have worked with Anu who has been invaluable in helping me to streamline and grow my business with a focus on being strategic rather than getting preoccupied with daily tasks.
Anu’s background with GM and IKEA gives her real credibility as a business coach and provides real accountability to ensure agreed actions are carried out.
I would recommend Anu to any business owner looking to grow their business."

May 31, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Huw, thank you for taking the time to leave such a wonderful review for Anu. It's greatly appreciated and we can't wait to see what you achieve next!
All the best,
ActionCOACH UK

Rated 5 out of 5 stars

James Burke can help you grow too

We've been with ActionCoach Manchester for 10 months and we've learnt more this year, than in all our 15 years of business combined. I honestly don't think we'd still be trading if James Burke hadn't helped us through some extremely difficult months.

We experienced the perfect storm of higher costs, inflation, interest rate increases, staffing issues, shipping delays, supplier troubles and unprecedented low sales - we couldn't see a way out, but week by week we clawed our way back to profitability, negotiated with suppliers and increased sales. We're now looking to sell more in Q4 alone than in the whole of 2021, in the middle of a recession!

James Burke has been supportive, challenged our limiting beliefs and encouraged us to lean into our own strengths. Taking action was never an issue, but focusing on being productive instead of busy has made the world of difference to us and our business.

I cannot believe how far we've come in such a short period, and I would recommend any proactive business owner to give James B and James V a chance - you won't regret it. We're now part of the most supportive and uplifting business community I could have only dreamt of, and I can now call a number of people my friends.

We chose to go all in with 1-2-1 weekly meetings but others have started at the bottom and worked their way up. Regardless of your business level or income, James B & James V will provide value over and above your subscription cost. Just come to one of their free monthly events and see for yourself.

Thanks ActionCoach Manchester for helping us grow and giving us our lives back.

September 26, 2022
Unprompted review
ActionCOACH UK logo

Reply from ActionCOACH UK

Hi Kirsty, thank you for taking the time to leave such a wonderful review for James. It's greatly appreciated and we can't wait to see what you achieve next!
All the best,
ActionCOACH UK

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look