Activesport Reviews 484

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Best price I could find online and free delivery. Ordered on the 19th, didn’t expect it before Christmas but arrived next day. Highly recommended.

Rated 1 out of 5 stars

Ordered 25th March, got to me 10th April. Not very prompt! On opening package found lube bottle had leaked everywhere creating a slimey, gooey mess. On phoning them was told this must be because i... See more

Rated 5 out of 5 stars

Hi, Purchased mudguards and bottle cage from active sport. They were very clear that Covid-19 was affecting their operation and delivery may take longer. Great communication throughout the process... See more

Rated 5 out of 5 stars

Quick reply at my question. Time shipping correct for France (12 days) and a good packaging. The received component is conforms to the description of the website. Thanks Mark ! Réponse rapide à m... See more

Company details

  1. Bicycle Store

Information provided by various external sources

Only Bike shop selling bicycles parts and accessories


Contact info

3.7

Average

TrustScore 3.5 out of 5

484 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

exceptional

ordered my hub and next day there it was... what more could i ask?.

excellent service and value, will def be using again and recommending to my friends

February 17, 2012
Unprompted review
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Rated 5 out of 5 stars

GREAT SERVICE AND DELIVERY

Needed replacement for damaged left hand crank on my old XTC. Right side still perfect so didn't want to fork out for whole chainset. Bikes Direct supplied black isis crank at a good price and deliverd to time.

Couldn't ask for more.

February 4, 2012
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Bought a Top Cap for my stem through Activesport late on Tuesday evening and it arrived early thusday morning. Communication was excellent and delivery second to none. Very pleased with the cap, job's a good 'un and I'd recommend using Activesport to friends without hesitation, thanks.

January 12, 2012
Unprompted review
Rated 5 out of 5 stars

Velo Gel Grips

Bought two sets of these for my nephews and they arrived in superfast time. They are far better than regular handlebar grips and were sold at a very decent price, so I active sport is a worthy place for your bike supplies.

November 23, 2011
Unprompted review
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Rated 5 out of 5 stars

Product was exactly as described.

Bought a part for my air shock absorber from this company. The part was exactly as described, reasonably priced, delivered within 36 hours and there were pleasant communications.
What more can you ask for?
Buy from this company / seller with confidence.
I will certainly be buying from them again.

November 16, 2011
Unprompted review
Rated 5 out of 5 stars

Worth doing business with!

Ordered "Joe Blow" track pump spare part via eBay late evening Sunday and it arrived in my post early Tuesday morning.

I'd never heard of Activesport but, as a keen cyclist, I shall check this company out in future for all my cycling needs before buying elsewhere.

Indalo

November 15, 2011
Unprompted review
Rated 5 out of 5 stars

Great value for money

Great value for money product Maxxis Medusa tyres.Received better than expected 120 ply rather than 60 ply tyres. Thanks.

November 12, 2011
Unprompted review
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Rated 5 out of 5 stars

activesport.co.uk great service and good products.

I have had great service and good quality products from this supplier. I would recommend using this supplier to anyone.

All transactions went smoothly and were promptly dealt with. The pricing was competative and posting was free for the items I purchased.

The items arrived in good time and were in excellent condition.

November 10, 2011
Unprompted review
Rated 5 out of 5 stars

Great Seller.

Dealt with via Ebay. Great item at best price with free P & P. Item recieved in good time.
Many thanks.
Will use again.

November 2, 2011
Unprompted review
Rated 5 out of 5 stars

Five star delivery and service

Bought the Shimano pedals on eBay, delivery time was given as the 7th - 9th Nov, received on the 2nd, on the bike and on the road within an hour, cannot fault delivery and service, will definenately shop with again, keep up the good work.

November 2, 2011
Unprompted review
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Rated 1 out of 5 stars

Oh dear

This has to be the worst online experience that I have ever had in 10 years of online shopping. The order was not dispatched on time and it took two weeks to reach me. When it arrived it was only a partial delivery as the other item wasn’t in stock although it was advertised online and payment has been taken. They then had no clue when it would be in stock. Eventually I had to ask for a refund. Customer service is non-existent, there might be one guy responsible for reading emails, but he is certainly not responsible for answering them. If you ring them up you’ll probably speak to someone who learnt his skills by watching Basil Fawlty (‘yes . . . well what do you want’). The ironic thing about this experience is that when the item arrived by post it came with a note ‘please tell the world how good we are’. Well I hope you enjoy this review.

October 5, 2011
Unprompted review

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