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Adam Vacations Reviews 732

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TrustScore 3.5 out of 5

3.5

Travel Agency
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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the staff, describing them as helpful, professional, and knowledgeable, often going above and beyond to secure good deals and resolve issues. The customer service is frequently highlighted as outstanding, with agents providing prompt support and clear explanations. However, some people were dissatisfied with the booking process, encountering problems such as unconfirmed reservations, incorrect names on tickets, or flights not being booked despite payment. There are also concerns regarding pricing, with some customers reporting unexpected additional charges or finding better deals directly with airlines after booking through the company.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals like Robert, Nelson, Vaibhav,... See more

Booking process

Customers had ambiguous experiences with the booking process. While some reviewers found the ticket booking... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers report issues with hidden... See more

Customer service

People report positive experiences with customer service. Many customers praise agents like Nelson Kurt,... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the extraordinary, fast, and helpful... See more

Based on these reviews

Rated 4 out of 5 stars

I worked with Lincoln and Jason. They are super grand very very helpful. They stayed focus on getting the best possible deal considering price, layovers, dates. I have to make another reservation a... See more

Rated 3 out of 5 stars

Calling after booking requesting e-ticket. Had to pay $30 more, which made the price even more expensive than booking directly from airline. Make not much sense.

Rated 5 out of 5 stars

I am giving this 5 star only for akanksha seriously, i had asked her for refund my full amount. 3-4 people already dropped my call at kept me waiting for half and hour i want 3-4 hour i called recur... See more

Rated 5 out of 5 stars

Akanksha Yadav helped me take care of the flight details. She explained the whole itinerary step by step with clarity. She has a pleasant voice and shows extreme curiosity with lots of respect. I... See more

Company details

  1. Travel Agency

Written by the company

Adam Vacations is an Online Travel Agency & Airline Consolidator. Positioned itself as one of the leading companies, providing great offers, competitive airfares, exclusive discounts, and a seamless online booking experience to many of its customers.

Contact info

3.5

Average

TrustScore 3.5 out of 5

732 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Jason Taylor was amazing

Jason Taylor was amazing! I made a booking and messed my return flight up. I called Jason and he had it fixed in no time! He even gave me choices! This girl loves choices! I can’t wait to book my next vacation through him because it was so easy!

August 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Dear Manger,

Dear Manger,

Rose Smith is the only qualified person on your team. I emailed and phone called for 5 days straight and the agents said they would follow up with a solution but I did not hear back from them. Rose was able to resolve my issue in 24 hours. I recommend contacting Rose Smith if you have any issues. You can call the customer service number and ask for Rose. The customer service person will transfer you to Rose.

I had booked a Virgin Atlantic flight from adam vacations website. But when I called Virgin Atlantic they did not help me process a partial travel credit or date change since I had not booked the flight directly from the Virgin Atlantic website. If you need to book a flight then you should book it directly from the airlines which makes it easier to process date change. Rose helped me afterwards but the process of date change or travel credit takes up to 24 hours.

August 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Corrected travel plans made simple

There was a mix up in bookings for myself and travel companion due to no fault of The company. Jason did an excellent job of working with my travel companion and I to rectify the situation. He was very patient with two anxious people. We will definitely use again.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Jason Taylor was fantastic

Jason Taylor was fantastic. Very patient with me even though I was impatient and tired after hours of trying to get the webpage to work with what my cruise butler sent me.

August 12, 2025
Unprompted review
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