Have been trying to uninstall Lavasoft Ad-aware after finding it was still loading a dll after it was removed as a Windows program. When I search for help online I get search-spammed by numer... See more
Company replied
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See what reviewers are saying
I am think these days with soo many scams and physhing attack you need to havign some kind of protection,. And I am already tired from so many ads pop when I am surfing internet so I got adaware. The... See more
Company replied
I am using their driver manager and it's a good solution for me. I forget about updating the system drivers all the time while I understand that they influence the stability of the PC, its performan... See more
Company replied
The free version is marginally effective, but unfortunately it comes with "Web Companion" as an unwanted add-on. I accidentally clicked on the Web Companion icon on my Start Page, and it immediately a... See more
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Company details
Written by the company
Adaware is a leading cybersecurity company dedicated to providing comprehensive digital protection solutions. With a focus on user-friendly interfaces and robust security measures, Adaware offers a range of products to safeguard users against online threats. Their commitment to innovation and customer satisfaction has established them as a trusted name in the cybersecurity industry. For more information about Adaware's products and services, visit our official website https://www.adaware.com/ Adaware® is a registered trademark of Avanquest® Software.
Contact info
7075 Place Robert-Joncas suite # 142, H4M2Z2, Montreal, Canada
- https://support.adaware.com/hc/en-us
- adaware.com
3.1
Average
14K reviews
Replied to 66% of negative reviews
Typically replies within 1 week
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It’s taken 9hrs to scan my computer and…
It’s taken 9hrs to scan my computer and it’s still scanning.
February 3, 2021
Reply from Adaware
Hello Cynthia,
Thank you for taking your time to write a review and let us know about the issue. In case the issue continues please contact our customer service via generalsupport@adaware.com
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I have used Adaware for maybe 15 plus…
I have used Adaware for maybe 15 plus years. I found it to be useful and easy to use. As of late I find the program does not find anything, it used to find things. So either I got better at keeping my system clean or the program is not as good as it used to be. I still use it regularly.
January 28, 2021
Reply from Adaware
Hello, Thank you for being Adaware loyal customer. Please be sure that our developer team is always improving the software.
I have used AdAware for several years.
I have used AdAware for several years. I have Pro on my computer room desktop computer and Free on my living room desktop computer. I recently downloaded the latest versions. Over the years, I have always been satisfied with their performance and the regularity of the definitions updates.
January 27, 2021
I appreciate the effort by a company…
I appreciate the effort by a company like ad-aware to help stem the risk of using the internet
January 18, 2021
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Update & renew.
It took along time to be able to update & renew but as it is only the free version, can’t really complain.
January 13, 2021
Reply from Adaware
Hi Shirley,
Thank you for the feedback. I am sorry to hear you faced the issue with updating and renewing the software. I'll surely forward it to the corresponding department.
Easy to use 👌
January 5, 2021
I have run Ad-Aware for many years
I have run Ad-Aware for many years, and I have been thoroughly impressed with their software. I appreciate your providing such quality maintenance software for free. Thank you so much!
January 3, 2021
Adaware Free difficulties.
I had trouble with getting Adaware Free to work and asked for help from Support several times. I had excellent and quick responses from three Support Team members and the problems were soon solved. Adaware is now working well.
December 30, 2020
Unprompted review
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Renewal is clear and easy.
December 27, 2020
Reply from Adaware
Hello Tain,
Thank you for your rating. Could you please let us know how we can improve our service to get the best score?
Does pretty good!
December 25, 2020
Have Adaware free on an old computer…
Have Adaware free on an old computer and Adaware pro on my other two computers both work like a champ
December 24, 2020
A satisfied Customer
I had problems installing my Pro license for two computers, I reached Adaware Customer Service and they helped me get them working properly.
December 22, 2020
Unprompted review
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The free install was fast and easy
December 19, 2020
I have been using Adaware for years and…
I have been using Adaware for years and I have peace of mind that behind the scenes it is working to keep my computer safe.
December 19, 2020
Have used Adaware for some time
Have used Adaware for some time, found this product to be very user friendly and effective.
December 17, 2020
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site was very helpful with no problems…
site was very helpful with no problems completing. Thankyou
December 16, 2020
Years of uninterupter high quality…
Years of uninterupter high quality anti-viral protection. Even from CoViD ! ;-)
December 16, 2020
You were supposed to email a code and…
You were supposed to email a code and it never came in. I checked inbox, spam folder and both email addresses.
December 16, 2020
Reply from Adaware
Hello Harvey,
Thank you for taking your time to write a review and let us know about the issue. In case you have an issue with activation please contact our customer service via generalsupport@adaware.com
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