AdGate Media Reviews 

3,605
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, most reviewers were let down by their experience overall. Many people reported not receiving promised payments or earned rewards, with numerous instances of offers not being credited after completion. Customers frequently encountered unresponsive and unhelpful customer service, often receiving automated messages instead of direct assistance. Reviewers also described issues where completed offers were charged back or accounts were deactivated without clear reasons. However, some customers noted positive experiences with customer support, finding it responsive and helpful for certain tracking issues. A few also found that some offers, especially lower-paying ones or surveys, tracked and paid out successfully.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, with many reporting that they do not get paid for completed... See more

Customer service

Customers consistently note negative experiences with customer service, with many reporting that support... See more

Product

Reviewers mention ambiguous feedback about product offers, with many reporting issues where they did not... See more

Response time

Consumers find response times to be a source of frustration, with many reporting that support tickets are... See more

Service

Users describe negative interactions with service, with many feeling misled and frustrated after wasting... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I completed a game offer through Bitlabs and AdGate Media on TimeBucks. I reached the required level exactly as stated in the offer, but I never received any credits. I contacted support several time... See more

Rated 1 out of 5 stars

vender for freecash.scamcom. like free cash support is run around and offers linked are not paid going on 29 reach outs to get reward screen shot submited ticket send and nope still not paid for earne... See more

Rated 1 out of 5 stars

I've completed an offer on the game Goblins Wood Idle Sim, by using Freecash and wasn't able to contact customer support or email them! When I tried to contact them directly, Swagbucks page kept blink... See more

Rated 1 out of 5 stars

I completed an offer that required reaching level 40 in a game. I spent over 2 full days doing this and submitted video proof showing all progress. Despite all this, AdGate refused to credit... See more


Company details

  1. Media and Marketing Agency

Information provided by various external sources

AdGate Media helps developers monetize their website or app through the use of rewarded ads. Our flagship product, the AdGate Rewards offer wall, allows users to interact with premium brands in exchange for virtual goods.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

4K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.7

All reviews

(3,605)

109 reviews in the last 12 months

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Rated 1 out of 5 stars

Coinpayu site's adgatemedia offer wall…

Coinpayu site's adgatemedia offer wall stole my money and blocked me from the offer wall. I explained the situation to the authorities, they said they would take care of it and they did not care, thief coinpayu, give me my money back.

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Stealing our Earnings

They have very poor customer service that will stop responding when requesting payment for completed offers.
They have screwed me on several completed offers.

Their customer service has even given responses that make absolutely no sense in regards to my requests for payment.

Steer clear of these con-artists. They are stealing earnings we deserve.

March 22, 2025
Unprompted review
Rated 1 out of 5 stars

I have taken 3 different offers from…

I have taken 3 different offers from different panels. But always end up with them. Their customer service is very bad. They don't give more than $10. Even though I sent proof, they still don't want to pay. Proven by many negative comments and bad reviews about them. Very bad!.

March 25, 2025
Unprompted review
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Rated 1 out of 5 stars

SCAMMERS

SCAMMERS. THEY BEST BE READY A CLASS ACTION LAWSUIT IS COMING!

March 24, 2025
Unprompted review
Rated 1 out of 5 stars

Addgate Warphat Issue Scam

Addgate Warphat Issue Scam
I was blocked by the addgate wall on Coinpay for no reason. After installing the game Warphat and playing for about a week and buying a bunch of packages, the offer wall blocked me and not only me but also 10-15 of our friends that we played with as a group. We didn't use any cheats or VPN, we were blocked for no reason. This is ridiculous. We went to the Coinpay telegram group and explained this problem very nicely and unfortunately we were blocked from there too. This is ridiculous and a really big scam. Dozens of people are experiencing the same situation and there is nothing they can do. This is the first time in my life that I have been scammed because of a game I played. I have been a Coinpay member for 3 years and this is the first time something like this has happened to me.

March 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Poor support and service

Poor support and service. I didn't receive my points after completing 3 of all the actions that I had to complete in the game. They gave me an email saying that the most important thing in their whole system didnt work lol.. (the tracking link). They also said that I should not continue completing the task further (I was already at the 3rd action and I guess they calculated that I will indeed complete all of them by 30 days). I responded that they only awarded 2 of the 3 things I completed before that email came to my inbox. They just said that I wont get anything because they already told me not to complete further (which i did not) and they said that any reply on that email with the same problem will be ignored.. With such an awful support and service I hope they go out of business in at most 6 months.

March 11, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! as soon as I reached a higher payment on a game they claimed they had tracking issues and can’t pay out!! They paid out fine on the lower amounts!

February 25, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers Adgate media

Scammers! After completing survey 100% they dont credit points.Happens way too often,I am tired of completing surveys and getting no reward.

How are they allowed to run scam like this??

I wish I could give them -100 rating thats what Adgate really deserve, but unfortunately I cant.

February 25, 2025
Unprompted review
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Rated 1 out of 5 stars

They are scammers

They are scammers, fraud.... I completed a game called smart runner legit-ly. And they said I have completed the task out of there policy and not paid me....... Never ever play game from "Adgate media"

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

AdGate Denied My Reward & Ignores Support Tickets

If the star allow me to give 0 stars I would. I completed an offer through Eureka Surveys that was tracked by AdGate Rewards, but I have not received my $18.60 reward. My progress was marked with green check marks, proving that I met all the requirements.

However, when I submitted a support ticket, AdGate denied my request without explanation and has been ignoring my follow-ups. I also contacted Eureka, and they told me AdGate is responsible for issuing the reward. BitBurst (the game developer) also confirmed they do not handle payments, meaning AdGate is the only one who can resolve this.

I have now sent multiple emails and tickets to AdGate with no response. This is completely unprofessional and unfair to users who complete their offers in good faith. If AdGate does not respond and credit my reward, I will continue reporting this issue publicly and warn others to avoid their offers.

February 3, 2025
Unprompted review
Rated 1 out of 5 stars

AdGate is a scam offer provider

AdGate is a scam offer provider. How is it fair to call playing honestly "cheating" with third-party tools? Do you really not believe that some people can actually complete these offers? Wasting time and internet on games, only to get nothing in return. The Parachute offer on Prime Opinion is a scam—it doesn't pay.

January 31, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not use this company

Do not use this company. For one they make you verify your phone number to complete a offer. Second they ban you for completing certain offers. Remind you most the offers they do get requires money to complete, and third they have the highest risk of charge back rates in gpt site history. I do not recommend them they are awful.

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

scam site im try play complete offers…

scam site im try play complete offers game the support send me that message

:We hope this message finds you well. We wanted to follow up with you regarding your recent credit request. We understand that receiving news that we were unable to confirm the successful completion of the activity on our site may be disappointing, and we apologize for any inconvenience this may have caused.

We strive to provide the best possible experience for our members, and we understand how important receiving credits for your actions is to you. To ensure that your orders or activities are tracked properly, we kindly suggest refraining from using any third-party software that may interfere with our system's ability. Additionally, we recommend reviewing the activity's terms to ensure that all necessary steps have been completed for a successful outcome. Please keep in mind that there are times when an eligible purchase must be made to complete the activity.

Again, we want to express our sincere apologies for any frustration this may have caused. We appreciate your understanding and value your continued loyalty to our platform. If you have any further questions or concerns, please do not hesitate to contact us. Our team is here to help you in any way we can.

January 29, 2025
Unprompted review
Rated 1 out of 5 stars

No Ethics

The only thing I can say is this company repeatedly violates Theft of services. "Theft of Services is a criminal offense that occurs when someone receives a service without paying for it. It can be a federal offense under 47 CFR § 76.1209."

I completed the contracts within the time frames, providing the service by playing the games, they constantly refuse to pay.

January 28, 2025
Unprompted review

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