Manawa Reviews 

822
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being super friendly, professional, and knowledgeable, making activities enjoyable and safe. Many people highlight the excellent service, noting that activities are well-organized and efficient, often exceeding expectations. The booking process is frequently described as easy, intuitive, and fast, with good communication and user-friendly systems. However, some customers also noted issues with the booking process, experiencing cancellations, vouchers becoming invalid, or difficulties securing reservations, leading to dissatisfaction. A few other people also felt that the company was disorganized, with conflicting information and instances where they were not picked up for booked tours.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, friendliness, and... See more

Service

Users describe positive interactions with service, with many reviewers praising the excellent guided tours... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process, with many finding it easy and efficient,... See more

Location

People report positive experiences with location, often highlighting the beautiful and majestic scenery.... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as smooth, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used Manawa to book our kayak excusion in Tenerife. The location was splendid at the punta de teno where we started our journey. We saw los Gigantes which are spectacular. We could enjoy the snorke... See more

Rated 5 out of 5 stars

Well organised, super friendly but also professional. They had various kayaks for different abilities. One of the best guided kayaking tours we’ve been on. Went to a couple of caves and gave some int... See more

Rated 5 out of 5 stars

Used Manawa to book my Raclette Rubber Boat Tour on Lake Brienz, Interlaken. The event was a magical experience with excellent food, wine and lovely scenery. Could not ask for more. The boat driver wa... See more

Rated 5 out of 5 stars

I had such a great time surfing with Manawa! The vibe was super friendly and relaxed, but also very professional. Booking was super easy and intuitive, and even when I had to make some changes it was... See more


4.3

Excellent

TrustScore 4.5 out of 5

822 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 39% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(822)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing

Incredible experience we had, spots were beautiful the dogs and owners was so kind and respectful, everything was perfect I really do recommend this activity !!

February 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Prachtige huskytocht (hondenslee)

We hebben een hondenslee tour (huskytocht) geboekt via Manawa. Dat was geweldig! De reservering verliep erg goed en ter plaatse in Finland zijn we erg goed ontvangen. De honden zijn eigendom van de uitvoerende organisatie. Ze worden goed verzorgd! De tour was geweldig! Manawa dank! Een echt aanrader!

Eng
We booked a dog sledding tour (husky tour) via Manawa. That was great! The booking went very well and on site in Finland we were very well received. The dogs are property of the executing organization. They are well cared for! The tour was great! Manawa thanks! Highly recommended!

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Unforgettable Adventure Evening Self-Drive Dog Sledding Safari in Skibotn Valley near Tromsø

When we arrived at the Evening Dog Sledding Safari in Skibotn Valley, we were warmly welcomed. I’m not great with names, but I remember that one of the lovely team members had a name starting with “R.” She took great care of us, making sure we stayed warm. The entire staff was exceptionally friendly, and even during the training session, they managed to keep things fun with a great sense of humor.

I traveled alone and was paired with Sebastian, one of the staff members. This wasn’t my first time dog sledding, but I was incredibly lucky to be in his team. I learned so much about the dogs—how carefully they select and train them, when they start their training, and what makes a great sled dog. Sebastian was full of enthusiasm, always helping me adjust my technique for a better experience. But what impressed me the most was how he and another staff member (whose name I unfortunately don’t remember) managed to control a large group of inexperienced tourists, guiding us safely through the night. It was truly incredible to witness.

Every single minute of this experience was pure joy. After the thrilling dog sledding adventure, we were treated to delicious local food, which was a real treat.

And, of course, the Aurora Borealis—though it wasn’t the brightest or largest, its colors were absolutely mesmerizing. We were all in awe.

I wholeheartedly recommend this experience to everyone. And to the entire staff—thank you from the bottom of my heart for making this adventure so unforgettable!

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

really enjoyed the husky dog sledding

we really enjoyed the experience of riding on a sled with the husky dogs. The staff accompanying us was very friendly, patient and took plenty of time for us. The opportunity to huddle with the dogs afterwards was also greatly appreciated by us. all in all, I would highly recommend this activity.

January 21, 2025
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Rated 1 out of 5 stars

More than disappointing

Our booking for a seaplane flight on Mauritius was responded far too late (48 hours was promised) and then finally we were told that the date was unfortunately not available. No alternative dates were suggested. Instead, we were told to name other preferred dates, none of which were available. The information comes late and only on request. By then the vacation will be over.
They have already taken the money when booking. And then they cannot offer the service? Seriously?
To put it diplomatically, this is more than annoying, especially because it was a Christmas present.
Never ever again! It is unfortunately not recommendable to book via Manawa

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t book guided snow shoe walk from…

Don’t book guided snow shoe walk from Briancon. The guide did not show up and no response from the phone number. I called customer services who arranged a refund and sent me an email an hour and a half after the activity was due to start saying it was cancelled due to bad weather. I am standing here in glorious sunshine with all activities in the resort running. Absolute rubbish don’t waste your money or time. Update after writing this I managed to contact the guide directly / book directly and had an absolutely fantastic experience so it was the booking platform that was rubbish the guide was fantastic

December 31, 2024
Unprompted review
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Rated 5 out of 5 stars

Skydive

Incredible people, an unforgettable atmosphere, and a truly extraordinary experience that goes beyond words. From start to finish, everything exceeded expectations warm, welcoming, and full of positive energy. It's the kind of experience that stays with you long after it's over, leaving you inspired and grateful to have been part of it. Truly one of a kind!

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Booked at last minute

Booked at last minute. Had trued through other providers but couldn't get booked into gour we wanted but doining it with Manawa was successful and smooth

November 29, 2024
Unprompted review
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Rated 1 out of 5 stars

Overbooked tours and then cancelled

I tried to use Manawa's service to book a boat trip in Marseilles. The experience was not great. They overbooked the tour and then cancelled my reservation. I actually had the same experience twice, so I guess the fault is partially mine. I am obviously a slow learner.

I used the service to book a boat tour 5 days in advance. I received an email saying that they has received my requested would confirm within 48 hours. I got a confirmation in 36 hours. That seemed great. I made plans for the rest of the week based on the tour being scheduled for Thursday. late Tuesday afternoon, I received an email saying that the tour was overbooked and was that our reservation was cancelled. This threw my plans for the week into disarray because I organized the rest of the days around the trip on Thursday. When I contacted customer service, all they could say was that the booking service took too many reservations. Isn't that the entire point of their booking service? Their suggested was to use them again and book for a different day. I was flabbergasted. Why would I book again with a service that they just said didn't actually manage bookings and inventory properly?

September 24, 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience ever for us on my birthday !

Worst experience ever for us. We booked and got a confirmation email with date address and time. This was booked as a birthday present and all what we got was a terrible experience with waiting for 2 hours and leaving without the experience. I still can’t get over they could do this on my birthday ! Quiet Shamless and even though they are entirely at fault , not even an apology or trying to understand !!! Terrible ..

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to book

We booked a canyoning activity with no problem at all and saved about 20% on the cost compared with a local activity organiser.

September 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Perfect booking experience

Perfect booking experience. We booked a last minute snorkeling trip and everything went according to plan.

August 19, 2024
Unprompted review
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Reply from Manawa

We are so happy to read you had a great experience! Will be looking forward to see you again in the future :)

Rated 5 out of 5 stars

Paragliding Murcia

Booked paragliding in Murcia for my kids aged 13 & 16, August 2024.
Absolutely fantastic experience. Beautiful location but the experience was made by the team of instructors. Extremely professional, very friendly with a contagious passion for their sport. I cannot recommend this team and experience highly enough.

August 17, 2024
Unprompted review
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Reply from Manawa

We are so happy to read you had a great experience! Will be looking forward to see you again in the future :)

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