We used Manawa to book our kayak excusion in Tenerife. The location was splendid at the punta de teno where we started our journey. We saw los Gigantes which are spectacular. We could enjoy the snorke... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 39% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was well organised
Everything was well organised, well communicated and punctual. Staff were friendly, helpful and knowledgeable, making this a fantastic trip to remember.
There was plenty time…no rush and the reindeer ride was so peaceful as we glided through the beautiful , snow covered trees. It was a thrill to actually be amongst the reindeer to feed them. This was a highlight of our trip.
Amazing experience in Lanzarote
My family and I had a great moment in Lanzarote, doing the parasailing activity. We booked through Mawana and it was very easy to manage it, and it had a very good price.
Highly professional
Very easy to order and cancel tours. Its website is easy to navigate. Prompt responses and refunds without fuss. Highly efficient.
Great Experience
Manawa was an excellent activity booking experience. I trusted the process the entire time, I received great communications from the company, and was connected with a fantastic tour company.
First paragliding experience, at Signal Hill in Cape Town.
This was our first paragliding experience and it was great. Very professional setup from the initial online booking process through to the flight itself, with good communication throughout (including weather assessment in the lead up to the flight). Our pilot Jacques was very experienced, gave us confidence from the start and was a pleasure to be with.
Skydiving
We had a great experience from the moment we went into the ijump office in Maspolomas. Agatha was very helpful and explained everything to us clearly. I met Seba who put me at ease with his sense of humour, my husband met Leo who also put him at ease with his humour and pleasant manner. We had no issue jumping out of a plane from 10,000 feet after meeting Seba and Leo. Thanks!
Great facilities and team
Great facilities and team. Provided all the equipment and Laura was very competent and enthusiastic leader and made the whole trip great fun.
Fast and easy booking
Fast and easy booking. Friendly and rapid communicatoin via Manawa when I had to reschedule.
Great experience and really helpful…
Great experience and really helpful staff. I had to alter our group numbers a couple of times and it was no problem, Manawa were really helpful and I'd use them again.
All the people very friendly
All the people very friendly. They did everything very well done . It was a really nice experience . Highly recommended 👌
best thing to do
what a fantastic day out.....lots of fun and very professional. loved the wildlife on the river banks
It was a excellent experience
It was a excellent experience. The site trasmite the proper information and it was easy to use. I redeemed a gift coupons and it was easy to use and the center affiliated was very good!
Parasailing
My husband and I went in n a tandem parasailing experience, which we loved from start to finish. Amazing staff and crew and fantastic photos too 😁
Dishonest Advertising, Rude Customer Service
The company significantly misrepresented the service it sold. We booked paragliding over the archaeological site of Delphi with an advertised flight time of 20-30 minutes.
The actual paragliding was not over Delphi and lasted just over 5 minutes. Manawa representatives offered a 20% refund, which we did not feel was fair given the circumstances. During the dispute, Manawa even changed the activity description in order to cover its tracks. One of the agents in particular, Sam, was particularly rude and dismissive.
I wrote a factual but negative review on Manawa's website, which they never published. It makes me wonder how many other unfavorable reviews have simply been silenced.
Manama's response below is a good example of their duplicity. I'd already communicated extensively with them and they didn't help. But for the heck of it, I sent them a follow up email after they posted here and asked me to reach out. They didn't reply. Their message here is just for show.

Reply from Manawa
Santorini scuba dive
Amazing experience for beginners or new divers, our instructor Dimitris was incredibly helpful and took the time to explain everything, he was very knowledgeable and made the experience one to remember! 10/10 definitely recommend to anyone who visits the island.
A great introduction to Via Ferrata for…
A great introduction to Via Ferrata for myself and my teenage daughter.
Our guide (veto) was a really nice guy, very experienced and patient. KoflerSport were lovely too and gave us beer and chocolate when we finished!
Manawa is very professional
I booked a horse ride in the sea in Tamarin, Mauritius through Manawa. The Manawa team acted professionally from learning about the details of the activity to booking and placing the order and following up on the details afterwards. The activity itself was fantastic and our family had a great time.
Charged twice did not give option to…
Charged twice did not give option to add a passenger
I selected 2 adult and it gave me 2 jet ski
Complex reservation process
Cappai Jet for not providence a good activité or service and they charged me twice
Nice trip
Nice trip, very good and funny staff. Perfect trip, amazing views. Me and my family very recommend❤️
Great experience all round
Problem with the online booking quickly resolved by a very helpful person. The activity we booked was really fun and we all had a great time
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







