ADSIS IT Limited Reviews 8

Worst customer service that I have encountered so far:
I ordered a part on the 15th of March that was showing in stock, paying extra for next-day delivery. After 1h I received a call saying that the part was not in stock and it would be ordered from their supplier.
Monday, they sent me an email saying that, if I wanted the part I had to pay approx. 35% extra for the same part that they are showing in stock for the same price that I paid.

I have ordered a Lenovo IdeaPad Duet from ADSIS, but it hasn't arrived yet. Fingers crossed it does and I can add some positive feedback.

From the point of ordering I placed the order at 2:30pm and selected next day delivery at an extra cost, I took the day off work, so I would be in to receive delivery.

No delivery, I emailed and was told there was technical error and the delivery wasn't shipped overnight, they said it would be sent out at their premium Saturday delivery service and arrive before midday.

No delivery, so I tried calling and email with no response.

I hope it arrives Monday otherwise I don't feel there is any other choice but to raise this company as fraudulent with trading standards, but let's hope it doesn't come to that.

Great service, good price, very helpful staff, I would happily buy from Adsis again. Recommended.

Just writing this because they don't have many reviews online. My experience with them was good. The item I ordered arrived on time. Had a brief interaction with customer services when there was some confusion on my part over shipping, which was resolved quickly.

same as the last 2 rewiews I have been looking for a Lenovo duet for a few weeks and found one here ordered it yesterday afternoon and it arrived today. Very impressed with the service and extremely happy with my Chromebook

bought a lenovo duet from these guys, same story as the other guy on here actually, hard to find, sold at a bargain price, excellent service, so much so i bought another one, however the price went up slightly but still much cheaper than advertised elsewhere in the UK. I will be checking back at adsis.co.uk for a lot more of my computer needs because they have got themselves a very happy customer with me.

Adsis popped up when searching for a Lenovo Duet Chromebook and marked in stock. Was a little hesitant as these were like gold dust to obtain and they appeared to be a small organisation so could it just be a website error? Took the plunge based on good Google reviews that they were a legit company.
Communication was excellent, called me to verify I was the customer as a security check, product was purchased Friday afternoon and arrived on my doorstep Monday morning! Cannot complain in the slightest. Thank you.

I found these while. Doing a websearch and decided to order a pc case in black as it was a decent price. £107 The order was taken fairly quickly and sent out. This is where the issues began. The item Arrived looking like someone had played football with it. Box all. Smashed in and bits hanging off. Anyhow i noticed the box clearly had white marked on the color choice in a large label. Infact very hard to miss. I phoned and left a message and was called back fairly quickly and they claimed there was a mix up on the item number on their website and they did not have it in black and could i not just keep it anyway... I was then asked when i said no to email in what had happened and explain .. Ok bit odd but sure... The same person replied..... And i was phoned back and. Asked can i keep it.... I said no its the wrong color and was told. I would need to. Return it. I mean thats exactly what i wanted to do.... I was then told i would be called back on how to return it..... Day or so later i had to chase this up.. No reply .. Emailed.... No reply eventually a reply... Wooooo... Oh... They will now arrange a return... Few more days i chased it again and they will arrange a return... Someone else emails another asian gentleman and he was going to arrange a return... So it eventually was collected and then i played the waiting game. 14 days later after chasing this several times i finally got a refund and a message saying well you have been refunded and ive closed your ticket... Alarm bells when i was order number 000000240 when it claims to be a very busy site. Would i use these again, would i reccomend Them, do they have any customer service skills, do they even care, should you risk using them.... Surprisingly every answer is no... You would be better off just burning your money