ADV. Reviews 

362
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers frequently mention how comfortable and secure the specialized ear tips are, keeping everything firmly in place during workouts or daily walks. Consumers also praise the impressive sound quality, acoustic seal, and durable construction that easily outperforms standard factory options. Some reviewers were not happy with long delivery times, mentioning they had to wait many weeks to get their packages delivered. A few people also reported occasional problems with the sizing, finding that certain items did not fit correctly or felt quite uncomfortable.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are comfortable, easy... See more

Quality

Reviewers mention positive feedback about quality, praising the excellent sound performance and custom fit.... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting fast and quick shipping within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought the Eartune Fidelity UF-A3 replacement ear tips for the Apple AirPod 3 and they are fantastic! With the stock ear tips they would get really slippery from ear wax and oils and would constantl... See more

Company replied

Rated 5 out of 5 stars

Love these eartips for my AirPods!! They are comfortable to the point I almost don’t realize they’re there and I don’t feel like they are going to fall out of my ears like I do with the apple eartips.... See more

Company replied

Rated 5 out of 5 stars

When I lost an earbud and asked if ADV offers replacements, they said no but gave me 20% off + free shipping on my next purchase! I bought another pair because they're so perfect. Clear, responsive an... See more

Rated 5 out of 5 stars

I love the sound of the new AirPods Pro, but the fit with Apple’s ear tips was not great. Had to push it in every other minute, and it kept falling off (once even in a packed flight, that sent me to... See more

Company replied


Company details

  1. #8 of 11 best companies in Hi-fi shop

Information provided by various external sources

We are the makers of truly audiophile earphones, headphones and speakers designed for musicians, using only the premium materials and the latest technologies.


Contact info

4.1

Great

TrustScore 4 out of 5

362 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(362)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 2 out of 5 stars

Disappointed

I'm not happy with these headphones.I can't get them to fit confortabley in my ear.I have tried to adjust the piece that goes aruond the ear but they feel like they are falling off.If you bend over they fall out.I stopped using them.

August 10, 2026
Rated 5 out of 5 stars

Effective Solution

ADV customer service was responsive and delivered within their estimated time frame. ADV also did a great job at designing my full shells for my universal fit in ear monitors. The custom fit of the ‘Eartune Fidelity' enhances the fidelity of the monitors and also improved the noise isolation.

August 5, 2026
Rated 5 out of 5 stars

Completely surpassed my expectations.

I am beyond happy with how these fit and sound. The audio quality is noticeably better than the stock tips, and these custom inserts finally allow the Beyerdynamic DT 70 IE to perform exactly as designed. The acoustic seal gives me the isolation and flat, accurate reference sound I need for music production to properly dial in my highs, mids, and lows.

Since the DT 70 IE wasn't listed on their site, I reached out to customer service, and they were incredibly helpful. I got my molds done at a local audiologist, shipped them along with my IEMs, and received the completed tips about 6 weeks later.

They are so easy to insert, and I’ve worn them for hours with zero discomfort—even with glasses on. I highly recommend ADV!

August 4, 2026
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Rated 5 out of 5 stars

Amazing

Amazing! Customer service dealt with my need to get a new product fitted for custom molding all while I was on/off tour. Weeks and weeks of email threads and nobody skipped a beat. I was well taken care of by the team. Couldn’t be happier!

July 14, 2026
ADV. logo

Reply from ADV.

Thank you so much for your kind words Brian!

Rated 5 out of 5 stars

very responsive and quick service

I placed my order and I had the product Within 3 days I was pretty happy I needed it by the weekend.
The wireless in-ear monitor transmitter receiver works great it's very small two other people in the band that I mix for have them.

June 17, 2026
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Reply from ADV.

We're so glad to hear, thank you Michael!

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Rated 5 out of 5 stars

Best ear tips for AirPod 3

I bought the Eartune Fidelity UF-A3 replacement ear tips for the Apple AirPod 3 and they are fantastic! With the stock ear tips they would get really slippery from ear wax and oils and would constantly feel like they were going to fall out. Even cleaning several times per day it wouldn’t help. These replacement tips from ADV are a must have!

June 15, 2026
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Reply from ADV.

We're so glad to hear Mike, thank you for letting us know!

Rated 1 out of 5 stars

wrong product

I received the wrong product. Ordered Gen 1, got ???? But they don't fit.

June 4, 2026
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Reply from ADV.

Hello Ethan,

We see that you have purchased the memory foam tips that are compatible with both Gen 1 and Gen 2.

If haven't already, please help ensure to remove the existing tips fully from the AirPods Pro where the black nozzle is fully exposed. At this point, the memory foam tips can be installed onto the AirPods Pro.

If you need further assistance, please reach out to us at support@adv-sound.com.

Thank you,
ADV.

Rated 5 out of 5 stars

Great product for the price

Fast shipping and product appears to be well built. Coming off of a much more expensive product it provided almost exactly the same functionality and was exactly what I was looking for for use with my motorcycle.

June 1, 2026
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Reply from ADV.

We're very happy to hear Jarrod, thank you!

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Rated 5 out of 5 stars

Great fit

Great fit, comfortable, and seal well. Sound quality is excellent and they fit my IEM's perfectly

April 7, 2026
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Reply from ADV.

We're so glad to hear Andrew, thank you!

Rated 2 out of 5 stars

I matched it against three other in ear…

I matched it against three other in ear monitors, and it’s grossly underpowered

April 3, 2026
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Reply from ADV.

Hello Kato,

Thank you for sharing your experience with us and we regret to hear your disappointment. Our team will reach out to you so that we can understand your set-up to provide a solution that would work for your needs. Kindly lookout for an email coming from support@adv-sound.com. Thank you.

Best regards,
Jane from customer services

Rated 1 out of 5 stars

Pretty bad

These shipped quickly but the fit is worse than stock, noise cancelling is worse and they collect ear wax like crazy.

April 3, 2026
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Reply from ADV.

Hello Dave,

We're sorry to hear about the poor fit. It may be possible that the small size that was purchased is a bit too small for your ears. Please reach out to us at info@adv-sound.com so that we can help you achieve a better fit.

Thank you,
Jane from customer services

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Rated 5 out of 5 stars

Game Changer

It's like having earplugs, but my music still sounds great! Not cheap, but neither is hearing loss. 10/10 would recommend.

April 2, 2026
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Reply from ADV.

Thank you Diego!

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