Stacey was fantastic today. A human’s human! Full of understanding, empathy, support and practical help. Stacey was solution-focused, sought ways to help with my current situation and found the best w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a few problems remembering details, but was all handled amazingly and we had a good laugh. Excellent service every time! Will definitely recommend and use this company again in future.
Rang up spoke with a lady called Katie I wasn’t sure what to do regards my car. Katie talked me through everything very helpful and professional she went through my options and sent them by email no p... See more
Dee expressed professionalism and empathy for an end of term account. He turned this situation around with empathy making me feel like a valued client and provided a perfect solution. He's a credi... See more
Company details
Written by the company
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Contact info
Grimsby, United Kingdom
- info@advantage-finance.co.uk
- advantage-finance.co.uk
4.9
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 52% of negative reviews
Typically replies within 1 month
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Easy to deal with
Easy to deal with, and sorted my payment in no time
August 21, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Mandi was very helpful and pleasant:)
Mandi was very helpful and pleasant:)
August 21, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
very good ta
August 21, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Angela helped menout more than once amd…
Angela helped menout more than once amd the rest of the team were good too.
Quick and understanding and very profesional.
Thankyou everyone
August 21, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Called Advantage to review one of our…
Called Advantage to review one of our applications for our customer, it had a few requirements which we were unsure about, Danny put our mind at rest and helped get the deal fully approved and have a happy customer
August 20, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Excellent customer service
Excellent customer service, and dealt with very promptly and professionally
August 21, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Rachel was amazing helping me sort out…
Rachel was amazing helping me sort out my payments couldn’t have asked for a better person to help me out thank you so much
August 20, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Having contacted advantage regarding…
Having contacted advantage regarding the issues I’ve had with my car, Beth couldn’t have helped any more if she tried! Resolved my issues in a matter of minutes, very kind and polite. thanks very much!
August 20, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Spoke to Dee regarding a enquiry and…
Spoke to Dee regarding a enquiry and found her to be very pleasant and helpful discussing my options
August 20, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Pippa was world class
Pippa was world class, listened, was clear and concise with everything very thorough at her job, could not recommend using advantage anymore if I tried.
August 19, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Pippa receives your kind words.
Kind regards,
Advantage Finance
REAL people!
Helpful advice, down to earth real people... Excellent straight forward answers...
August 19, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Chloe was very helpful and friendly and…
Chloe was very helpful and friendly and managed to answer my query quickly. She supplied the information I need almost immediately
August 19, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
I (Mrs Crofts)
I (Mrs Crofts), spoke with Dee today on behalf of my Husband, and she couldn’t have been any nicer. Fantastic customer service, patience and just a lovely bubbly person in general. I hope that if I have to call again I speak with Dee as she was just brilliant.
Dee if you see this, thank you very much for your time today, you are an asset to the company. X
August 19, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Dee delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Dee.
Kind regards,
Advantage Finance
Amanda was such a joy to talk to
Amanda was such a joy to talk to! She was very empathic and reassuring, making my call experience a positive one! She is a treasure to your company ! Thank you Amanda you really made my day.
August 19, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Amanda receives your kind words.
Kind regards,
Advantage Finance
At this difficult time not only…
At this difficult time not only financially but emotionally my adviser Aaron was extremely helpful and very supportive and kind. A real credit to his company.
August 19, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Great service from the operator
Great service from the operator
She helped me and was very polite
Amazing experience
Thank you
August 18, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Spoke with Hollie today who was very…
Spoke with Hollie today who was very helpful and explained process to my question very well. Helped alleviate worries and reassured me of next steps. Honestly from every advisor at advantage I have dealt with to date has been easy, efficient and incredibly helpful. I have had no issues what so ever with them. I would highly recommend.
Thankyou again
August 18, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Hollie delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Hollie.
Kind regards,
Advantage Finance
Very good help from Rachel Morton!
Very good help from Rachel Morton!
Had a problem with my account and she dealt with it professionally and quickly. Definitely the best interaction so far since being a customer for over 4 years.
August 17, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Rachel receives your kind words.
Kind regards,
Advantage Finance
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
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