Adventure Base Reviews 271

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional guidance, support, and expertise, which made their adventures safe and enjoyable. Many people highlight the excellent service, particularly the seamless organization of trips and the comfortable accommodations provided. Reviewers also frequently mention the fantastic holiday experiences, often exceeding expectations, and the superb locations chosen for their adventures. However, some customers also noted occasional issues with itinerary changes, specifically regarding room arrangements, which required adjustments and sometimes led to unexpected travel to different towns.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, expertise, and... See more

Holidays

Customers consistently note positive experiences with holidays. Reviewers frequently express satisfaction... See more

Service

Clients share positive opinions on service, highlighting the company's responsiveness and exceptional... See more

Location

People report positive experiences with location. Many customers praise the superb chalet in central Chamonix... See more

Based on these reviews

Rated 5 out of 5 stars

I had the best experience climbing Gran Paradiso and Mont Blanc. Lars and Denis, our guides, did an absolutely fantastic job getting us up and down the mountains safely. Victoria gave the stay in Ch... See more

Company replied

Rated 5 out of 5 stars

Amazing experience from start to finish! The hosts in Chamonix (Britt and Victoria) made us feel like home! The guides Miha and Alessandro who helped us climb both Gran Paradiso and Mont Blanc, made u... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with my experience with Adventure Base. I chose the Grand Paradise & Mont Blanc adventure and it did not disappoint! The comms pre trip were adequate and I received some detailed... See more

Company replied

Rated 5 out of 5 stars

Great trip. The plan had to be altered slightly due to the conditions on the mountain but Adventure Base took care of everything to ensure we had accommodation and meals provided and made it str... See more


Company details

  1. Tour Operator

Written by the company

We specialise in creating and delivering unforgettable mountain experiences. We believe in amazing environments and great people. When you combine the two, it creates something truly memorable.


Contact info

4.9

Excellent

TrustScore 5 out of 5

271 reviews

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Rated 4 out of 5 stars

another life impacting week in the Atlas Mountains

This is the second time having adventures with A.B.
Just in love with these guys as I was very impressed by the effort they put in organising the trips, very well hand picked guides (true to the description!). Never disappoints me, always takes things to the next level!
Thank you for everything!

November 15, 2023
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Rated 5 out of 5 stars

Mont Blanc Blues

It took me over two weeks to get over holidays blues, which kind of says it all... Amazing trip, very well organised - it felt effortless, yet probably a lot of work goes into arranging these trips behind the scenes. Fantastic and honest communication from the organizers. I went with no expectations to summit MB (its very weather and rock wall dependant), but luckily we did! I called our guide Fabio a 'rock whisperer' as we not only didn't encounter any falling rock, but I swear they would stop falling in his presence :D his knowledge was irreplaceable and his experience gave a lot of comfort in the summit push day! Couldn't recommend Adventure Base more!

September 10, 2023
Unprompted review
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Reply from Adventure Base

We're thrilled you had a fantastic time.
Your support means a lot to us, look forward to having you both out again.

Rated 5 out of 5 stars

TMB experience enhanced by working with Adventure Base

My husband and I just completed the TMB with the support of Adventure Base. We were thrilled with the AB team, their input, their execution and follow through! The real differentiating factor about AB was their listening to what we wanted from the trip and then helping us achieve that vision. We did a self guided trip with AB making our mountain hut reservations and bag transfer between Chamonix and Courmayeur. We consulted with them many times before the trip and during the hike to evaluate lodging, restaurant, transport and trail options. Their recommendations were excellent in all cases. It was refreshing to email AB before the trip and have a reply from Beth by the time we woke up the next day. During the hike we would have very quick replies even if they had to do a little research. It was wonderful to have a knowledgeable, capable group to depend on from start to finish especially since we were hiking end of season with closures of huts and transport options! AB will be part of our wonderful memories from the hike. Thank you!

September 26, 2023
Unprompted review
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Reply from Adventure Base

Thanks Susan, was a pleasure meeting you both. So thrilled you had a great experience. Hope to see you for another adventure in the future!

Rated 5 out of 5 stars

Adventure Base was great for our self-guided Tour du Mont Blanc Adventure

Four of us spent 10 days doing self-guided hikes on parts of the Tour du Mont Blanc. Olly and his team arranged our accommodation, our luggage transfers each day, and for our transportation to and from trailheads. We were very pleased with how smoothly everything went, and especially appreciated Olly accommodating small real-time changes in our schedule. We would definitely use Adventure Base again and highly recommend them!

September 1, 2023
Unprompted review
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Reply from Adventure Base

Thank you fr your review! So pleased you had a great time with us. Hope to see you all again sometime in the future.

Rated 5 out of 5 stars

Loved working with Adventure Base!

Loved working with Adventure Base! They took the stress out of planning and it was well worth it to work with company that both knew the trail and the areas. Also that little extra peace of mind, that their was someone that could be reached out to if additional information was needed. They truly went above and beyond. Couldn't recommend them enough!

September 12, 2023
Unprompted review
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Reply from Adventure Base

Thank you Ari, we're over the moon that you had a fantastic time. Hope to have you back for another adventure sometime in the future!

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Rated 5 out of 5 stars

An outstanding experience

I was part of a group of 6 hiking for 4 days around Mont Blanc. Four of the group came last year and loved it. Our group although getting on a bit wanted something a bit tougher this year so we requested harder hikes but hotels rather than refuges so that we could have more of a social in the evenings. Adventure Base delivered on all fronts and our guide Tom was brilliant. We went off piste on a couple of hikes which meant the views were even better than normal. The area and towns are beautiful and I will definitely be going back. Thank you to Adventure Base and Tom for meeting our expectations and providing memories that will last a lifetime.

September 6, 2023
Unprompted review
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Reply from Adventure Base

Hi Matt, thank you for your kind words. So pleased you had a great time, hopefully see you again next year!

Rated 5 out of 5 stars

First trip with Adventure Base

First trip with Adventure Base. It was well organised with good standard accommodation. Our tour guide, Tom, was knowledgeable and made the whole tour fun. Would definitely book again. A very enjoyable experience.

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great Team for the TMB

Wow. You need to book with this team.

I just completed a 8 day, 7 night, TMB hike. Adventure Base exceeded my expectations on every level.

On the front end, Charlie set up a great itinerary for me. Olly secured everything with the refuges, working with me to insure it fit my desires. Beth went above and beyond communicating with me before and during my hike.

I have already recommended them to several friends. I hope to do the TMB again with my wife and Adventure Base will be my first call.

September 10, 2023
Unprompted review
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Reply from Adventure Base

Hi Sam, thank you for your lovely words. We're so thrilled we could put something together for you and glad you had a great time. Would love to have you back again with your wife for another adventure.

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Rated 5 out of 5 stars

Gran Paradiso Summit Trip

Gran Paradiso Summit Trip

The team organised my specific trip to suit my needs and requirements perfectly. All logistics taken care of and my guide Mike was excellent. Pleasure to climb with him and the trip to Gran Paradiso was perfect. The rifugio was excellent and the day was topped off by reaching the summit by 9am to see amazing views. It was a clear day so views excellent. Great adventure for your first 4000m peak.

September 8, 2023
Unprompted review
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Reply from Adventure Base

Thanks Andrew, it was awesome having you out. So pleased you had a great time, and good job on summiting. Hope to see you again for another peak in the future!

Rated 5 out of 5 stars

Well Planned TMB

We just completed a 10 day self-guided TMB organised by AB. It was all painless and seamless from an accomodation perspective and we had excellent support along the way via WhatsApp. We did need to make an alteration because of weather during our trek and AB were on hand to easily arrange. Can't recommend them enough for the service and peace of mind they gave us.

August 26, 2023
Unprompted review
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Reply from Adventure Base

Hi Ian and Caroline, was a pleasure to meet you both. So pleased you had a great trip, regardless of the weather! Hope to have you back for another adventure.

Rated 5 out of 5 stars

Super happy with my self-guided TMB…

Super happy with my self-guided TMB experience with Adventure Base. Everything was seamlessly organised and the team was readily available for support before and during the trip.
Wouldn’t hesitate to book with them again.

September 7, 2023
Unprompted review
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Reply from Adventure Base

Thanks Alanah, was lovely to meet you. Hopefully see you again for the Mont Blanc summit :)

Rated 5 out of 5 stars

Haute Route - Arolla to Zermatt

Well organised and good communication from the start with updates as we approached departure (weather/kit requirements/local issues etc) and during trip. Good speedy response to any queries.
Route accommodation excellent and friendly. FATMAP route’s brilliant and accurate.
Will recommend Adventure Base to anyone!!!

August 31, 2023
Unprompted review
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Reply from Adventure Base

Thanks Charlie, congrats on the Haute Route! Was lovely having you both out, hope to see you sometime soon for another adventure.

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Rated 5 out of 5 stars

Hamish & Roger our guides were 1st…

Hamish & Roger our guides were 1st class in knowledge, patience, organisation
But better then that they were great people

August 27, 2023
Unprompted review
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Reply from Adventure Base

Thanks John we're thrilled you had an excellent time out in the mountains with our lovely guides Hamish and Roger!

Rated 5 out of 5 stars

Exceptional service

The Adventure Base team was exceptional. Their plan for our Tour du Mont Blanc was perfect, and they were very responsive to our inquiries and requests before and during the hike. This was a trip of a lifetime and AB helped to make it a success!

August 18, 2023
Unprompted review
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Reply from Adventure Base

So pleased you had a great trip. Was lovely to meet you all. Hope to see you again sometime for another adventure!

Rated 5 out of 5 stars

Great TMB experience

Booking our TMB trek through Adventure Base was great. They handled all of the refuge bookings, and we enjoyed the itinerary they put together. They were also very accommodating and helpful while on the trail.

August 20, 2023
Unprompted review
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Reply from Adventure Base

Thanks Emma, was lovely to meet you both. Heatwave and snow on the TMB! Glad to hear you had a great time. Hope to see you again :)

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Rated 5 out of 5 stars

Great alpine adventures

A friend and I recently did a Mont Blanc trip with Advneture Base and we were very happy with the experience. Great communication, a nice chalet as a locacl base and lovely experienced guides. While we were not able to do Mont Blanc due to weather, Adventure Base take safety seriously and did a great job and coming up with alternative summits and local climbing based on our perferances which was very impressive with the short notice. I highly recommend them and we will definitley be using them again in the future.

August 21, 2023
Unprompted review
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Reply from Adventure Base

Thank you Matt, we enjoyed having you out with us. Glad you had a good time regardless of the weather, we'd love to have you back to give it another shot!

Rated 4 out of 5 stars

Superb experienced guides

Superb experienced guides
Excellent accommodation
Very friendly enthusiastic Popple

August 20, 2023
Unprompted review
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Reply from Adventure Base

Thanks Rob! Was great to have you out, hope to see you again soon.

Rated 5 out of 5 stars

10 Day Self-guided TMB

Adventure Base made this challenging and foreign experience - the TMB - both accessible and delightful by arranging all the lodging and giving us great guidance on distances and places to stay. We felt like we had local insiders on our team, and were able to skip the huge learning curve that would be required doing this on our own. The hike is hard enough. It was great to have so many details handled in such a friendly and conscientious way.

August 24, 2023
Unprompted review
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Reply from Adventure Base

Thanks Jay! Glad you and Camilla had a great time, was lovely to meet you both. Hope to see you back for another hike in the future.

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