Aerialcaresouthwest Reviews 

183
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Really happy with this service, messaged Simon and he came put same day , sorted the problem very quickly , many thanks

Rated 5 out of 5 stars

Excellent Service!! We have used Justin a couple of times recently after moving into a new build property . Very efficient service from Justin, turned up when promised, tidy work and cleaned up afte... See more

Rated 5 out of 5 stars

No hesitation in recommending Aerial Care South West. We rang yesterday and they were out on time this morning as promised. Fixed our aerial problem straight away as had items in stock booster and... See more

Rated 5 out of 5 stars

After many problems with my T.V I phoned Tone Aerials up and the same day Justin turned up and within the hour al 3 rooms working with SKY and normal freeview. I found Justin to be extremely profess... See more

Company details

  1. TV store

Information provided by various external sources

Aerial engineers /aerial repairs /digital tv / fm aerials / european satellite systems /freeview installers / irs systems / freesat installers / tv wall mounting / radio aerials / satellite dish installation / sky digital installation / smatv / storm damage / poor reception / multi point tv system / digital tv aerials / dab aerials / aerial upgrades / bt sport / bt tv / tv set up / dish repairs / special heights trained / 20 years experiance / oap discount / lnb replacment / extra tv points / we are a family run local company


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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4.9

All reviews

(183)

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Rated 5 out of 5 stars

Brilliant Service…

Having contacting this company at 3pm today for a satellite issue after Storm Eunice, and having this sorted within 1.5 hours the same day from our call is amazing… All communications with the first contact telephone conversation until the helpful and cheerful Mark who come to assist and fix the issue is a welcome rarity today! Highly recommended company with excellent service…

February 19, 2022
Unprompted review
Rated 5 out of 5 stars

Replies quickly, and utterly trustworthy

I left a message on the website and next morning received a call. I had expected to pay £2-300 for a new aerial but their employee talked me through the possible causes of my problem and advised me how to correct before calling them out. Solved the issue and saved me the expense and inconvenience. Perfect service, and shows how honest they are. No reservations in using them next time, and reccommending them to everyone.

April 25, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Once again I called Justin in need of help! first class service on Christmas Eve to repair a connection that had broken due to my clumsiness- no fuss, no quibble just sorted it and left it up and running. No hesitation in recommending him whatsoever

December 24, 2018
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service. The guy turned up quickly and sorted the problem easily and efficiently. I would definitely recommend them.

December 10, 2018
Unprompted review
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Rated 5 out of 5 stars

Sky Dish Installation

Needed a new sky dish and cabling for our new home. Justin fitted the dish exactly where we wanted it (not like Sky) and managed to install the cabling down through the cavity. Very neat job and nice people. Highly recommend Tone Aerials.

November 16, 2018
Unprompted review
Rated 5 out of 5 stars

Rang Justin at 0945 this morning

Rang Justin at 0945 this morning. Though he was some miles away he came over to Chard and had me back up and running by 11.00am. Now that's great service!

October 25, 2018
Unprompted review
Rated 5 out of 5 stars

The reviews say it all.

Justin delivered a professional service and quality of servicel was excellent. He explained what he was doing and why. Would definitely recommend as clearly treat every job and customer with dedication. Would not use anyone else now.

October 24, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent service from this company

Excellent service from this company. Called me back within an hour of my enquiry and came out to fix my aerial the next day. Turned up exactly on time and clearly informed me of the problem and solution. Fixed the problem quickly. Would definitely use again.
Claire

October 19, 2018
Unprompted review
Rated 5 out of 5 stars

Called the guys after a recent storm

Called the guys after a recent storm. They were polite, prompt and efficient. Arrived before time, recommended the right option for me and were very professional. Clean workers, good customer service. I would definitely recommend them.

October 17, 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant!

Absolutely brilliant!! As a lone 'senior' always a little wary if I need a tradesman to call. Need to have no worries about Tone Aerials. First contact was by email and this was very quickly followed up by call-back Within 24 hours the guys were swiftly and efficiently sorting the problem explaining everything as they went. They were soon up in the loft replacing a faulty connection and all was very painless...even the cost!! They didn't leave until everything was tuned and up and running...better than it had been for years. Very friendly, very efficient and very professional. Couldn't be more pleased and would be happy to recommend Tone Aerials to anyone.

August 8, 2018
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service - turned up within a few hours of calling. Prompt polite and professional! Thank you very much

July 7, 2018
Unprompted review
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Rated 5 out of 5 stars

Fantastic

Fantastic. Justin turned up within 3 hours and did a great job with no fuss and a decent price.

June 28, 2018
Unprompted review
Rated 5 out of 5 stars

We are so impressed with the quality of…

We are so impressed with the quality of service, efficiency and dedication of this company.... I called first thing this morning as we lost our digital signal completely at the weekend. Justin and Will arrived later the same morning and we were up and running again by 2.00! Amazing! We wouldn't hesitate to call on them again if needs be and we would thoroughly recommend Tone Aerials to anyone.
Janet and Chris

May 29, 2018
Unprompted review
Rated 5 out of 5 stars

Great

Great - top man, prompt, polite and efficient.
Very happy with the service - thanks very much!
Ranju Row
Wellington

May 25, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - responded immediately to request to install an aerial. Arrived promptly and faultless installation. Extremely pleasant to deal with on the phone and in person. Thank you!

May 22, 2018
Unprompted review
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Rated 5 out of 5 stars

Top Bloke

Top Bloke, Top Job, Came out at the drop of a hat, went to a lot of trouble to get us up and running on a Friday evening. Cannot fault service like that!

May 18, 2018
Unprompted review
Rated 5 out of 5 stars

What a great outfit

What a great outfit. Called Justin because we had no signal from our satalite dish. He came ahead of his expected time with a courtesy call before hand. The satalite dish is situated behind the house on the side of a hill and in wooded area. Certain others would have told me where to go! Not Justin and Mike - with me in tow we did some severe mountaineering and located the dish, tested for a signal and then cut back all tne overgrowth to leave us up and running with tv programmes.
I couldnt thank him enough and would give him 100% recommendation.

May 16, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant!

I let my holiday home and, as such, when appliances/services go down I need a quick reliable repair service.
My TV signal failed & I rang Justin in a panic last Saturday lunchtime. He drove over 55 miles to repair it, arriving at 15.00 the same day.
The TV's are now working perfectly.
This is exactly the service I need, but so often don't get. Thank you Justin. I would definitely recommend Tone Aerials.

April 23, 2018
Unprompted review

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