Feedback: I just used the bags for the 1st time when I went for my holiday at the end of May & found the bags were superb. Really saved on the space. I recommended to my friend who was travelling... See more
Company replied
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Feedback: I just used the bags for the 1st time when I went for my holiday at the end of May & found the bags were superb. Really saved on the space. I recommended to my friend who was travelling... See more
Company replied
Customer service is excellent, and to make sure the product is really working I tried it and boom it is. The vacuum is so handy and the bag is made with a highly durable material. I’m happy with my pu... See more
Company replied
Good material but the vacuum did not suck them down very well. Used my regular vacuum to get them as condensed as possible. Also the package arrived damaged and one bag had a hole in it. I didn’... See more
Company replied
The bags were not going to arrive on time so the company was very kind and accommodating with how to handle the return. I do have one set of the bags that I love. Makes fitting everything in my sui... See more
Company replied
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I ordered with express shipping. It didn’t show up on time for my trip. Nonetheless I kept them and am using them now. I like the bags they work well. They look good and seem sturdy. The pump is strong and works well. However the pump turns on in my bag from time to time which is annoying.

Reply from Aerless
I ordered from them in early December for a Christmas present and it two three weeks to arrive and ended up being late to give as a gift. Upon trying to return it, I was offered a nominal discount to keep the items instead of returning them, which I did not accept. After multiple emails, they finally sent me a shipping label, but at no time indicated that it would cost me $25 to return the items. They simply charged my credit card without my authorization. I can't speak to the quality of the products as I never used them, but their shipping times and return policy are awful and I would not recommend them for that reason.

Reply from Aerless
I ordered this product before Christmas. I have not received it. I contacted them and was given a choice to have it resent or get a refund. I chose to have it resent. Per the emails that followed I did not order the vacuum piece and they were willing to send it for free as long as I left a review. I explained that I had not used the product and could not leave an honest review so I asked for my money back last week. I have not heard from them since nor have I received my money back nor have I received the product.

Reply from Aerless
Very useful to pack bulky sweaters in my carry on! Easy to use and efficient.

Reply from Aerless
Trip after Christmas. We didn’t want to check any bags. I always take my pillow with me. Used the Aerless system and it really works to create space. Left room to bring home some shells & souvenirs from our trip.

Reply from Aerless
These are great bags that you can pack and then suck out the air with a compact battery pump. They’re like upmarket packing cubes, except they’re not a cube they’re oblong but they’re a fab idea. The zip is quite stiff so you have to be prepared to give it a good pull but I guess it needs to be so that the air doesn’t escape! I ordered two sets by mistake so I got these at a reduced price in exchange for a review - good deal for me and hopefully for them too!

Reply from Aerless
I am trying to return the packing bags… I have requested a return label three times and keep getting the runaround! I would never buy from this company again! Terrible customer service!

Reply from Aerless
I ordered this on Jan 6th.bbthey say express shipping on their website. I contacted them on Jan 13th because my tracking # was not working. They did respond and told me me it shipped and that it normally takes 7-10 days. Today is the 10th day. I called shipping carrier and they have no record of this shipping. I asked for a refund since it clearly isn't coming

Reply from Aerless
Customer service has been very helpful for ordering issue I had from a Christmas gift. I was given a free pump as a result which was not expected but well appreciated. Thank you so much Aerless

Reply from Aerless
I have full trust in this product. After years of travel abroad, and countless failed packing cubes, I finally found this solution. The first night, I packed it full with clothes and left it to see if it would withstand time. It has been four days and it's still completely flat. This is definitely the product you are looking for, do not hesitate! The pump is perfect too; and the smallest one I have used.

Reply from Aerless
This product is a game changer for travel. I packed 8 shirts into the package and used the air pump to remove the air making the package much smaller and fitting in my suitcase better.
After several hours of travel by airplane and car to my destination I did not open the air bac immediately but the next day. The shirts were perfect and without much ironing just hung up with hangers. Worth the cost and it really lives up to its hype. Cheers and Thank You. Stephen Johnson traveller

Reply from Aerless
There were some glitches with the shipping company but Aerless was great about replacing the missing shipment, and I'm very glad I stuck with them for the order. The bags are of superior quality and, unlike those klunky plastic bags that won't stay sealed, these zippers are meant to hold tight, and the bags are flexible! I'm looking forward to using these for a trip to Europe, and for keeping my dirty clothes separate from the clean along the way.

Reply from Aerless
These bags are made of great material and the zipper (although very hard at first) is really sturdy.
I have not traveled with them yet but doing a test run I think they will be very helpful.
Watch what you are ordering. The number of vacuums does not necessarily match the number of bags.

Reply from Aerless
I ordered pack of four with “express shipping”, took ten days to get here but that was my only issue. Product arrived well packed with all components, each bag came in its own storage bag. Tested all the bags and they all worked with no leaks or zipper issues. After reading some of the reviews I thought I’d stiffed myself, but it turned out to be a success story. I would’ve given 5 stars but the shipping they promised wasn’t accurate.

Reply from Aerless
Bought aerles and am really pleased
Had a small issue and the promptly took care of the problem.

Reply from Aerless
Excellent costumer service!
They reply very fast and solve anything.

Reply from Aerless
I ordered a 4-pack of vacuum bags with the included pump from Aerless.com. The order also came with a free bag tag and advertised free shipping. My total was $120.00.
While I can’t say the product arrived damaged, I am very disappointed with the performance. The compression is very weak and does not work as advertised. The bags do not compress impressively at all, and they barely reduce volume compared to what’s shown on the website. For the price, I expected much better results.
Because the product didn’t meet my expectations, I tried to return it. Despite the website claiming “hassle-free returns,” that has not been my experience at all. I’ve been going back and forth with customer service for three days, and they required photos before even considering the return. I am now waiting for them to approve it, and I’ve been told I will have to pay return shipping myself, even though shipping was advertised as free and the return policy sounds simple on the site.
This process has been frustrating and misleading. A hassle-free return should not require multiple days of emails, photos, and prepaid shipping just to get a refund.
Overall, I’m disappointed with both the product quality and the return process, especially given the high price.
Since we have retired, we are traveling 4 to 6 times during the year and we use vacuum bags. Quality vacuum storage bags have been hard to find till now. We bought the Aerless 4 bundle, a great deal; they are a sturdy product, easy to use,, long lasting with a lifetime warranty. They pack up well, leaving more suitcase room. I highly recommend these.
Excellent delivery & customer service. Have just finished packing for my trip and I am extremely impressed with the system. The quality of the bags and how well the pump work was excellent. Much better than the plastic vacuum bags that are manual. I need to see how well they stand up to use but so far these are definitely a 5-Star product.

Reply from Aerless
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