Aerobasegroup Reviews 380

I gave Conor Herbert a previous good review, but after we were sent the wrong tires and tubes and they will not return them even though it was his mistake on giving me the wrong information for the tires. He sent me a spec sheet for the tires that was NSN 2610-00-999-3900 which is the correct tires, but we were sent tires that are nowhere close to the spec sheet that he sent me. He is not a very knowledgeable person like I thought he was. We have purchased tens of thousands of dollars through your company in the past, but because of this issue we will no longer do business with your company again. We will also be flagging your company in our next ISO report.

Jake Armstrong at Aerobase is always very timely and pleasant with his replies. Always a pleasure to work with

Alex Dockte’s mastery and professionalism have impressed us greatly, and collaborating with him has been one of the most rewarding experiences in our supplier relations.
Good luck and best regards,
The Batys Zhol Arnasy LLP Team

Whenever we get quotes from AeroBase we just reach out to Alex Dockter directly, does a great job and gives us a good price right off the bat.

It is a pleasure to work with Alex Dockter as she was always helpful with my requests.
I really appreciate working with her.

The account manager was very patient and follow up with all the enquiries. good job!

Alex Dockter is the best! She goes above and beyond to assist me with some of the most critical quotes I have ever had. She's knowledgeable and helpful. Thanks Alex. Looking forward to doing more business with you!

This review is for Ms. Alex Dockter.
As always, great customer services and support. Quick response to all RFQ request.

Alex Dockter was very responsive and helpful.

Received an immediate response to my inquiry. Mr. Knowles is quick to respond and offers the item I request or possible alternatives.

Whenever I placed an order, Jake Armstrong helped me in no time. Good communication and fast response. Thank you Jake for helping me out!

Ryan P. has always been great to work with! Responds quickly! I wish all vendors would be as quick as him.

I appreciated the swiftness of Mr. Gries in getting back to my company immediately. He did not have what we were looking for, but it really helps me when you responded quickly. Thank you

Alex Dockter has been a rockstar obtaining me quotes for various products. She’s fast and efficient and an overall pleasure to work with. I will keep going to her for my quoting needs.

I am so impressed with the service I received from Keith Audette! The timeliness was outstanding, and I truly appreciated the quick response to my initial inquiry. The customer service was professional, helpful, and made the entire process seamless. Thank you for such a positive experience!"

Sean has been a big help with a quick response

Mr. Knowles was very responsive and persistent in helping source a scarce part on a short lead time. He communicated clearly, followed through, and priced the order fairly despite limited availability. Great service and integrity throughout.

Anytime that I have reached out to Aerobase for sourcing and pricing on products, Conor is always quick to respond. Conor goes above and beyond -- even when I send him oddball requests. He has always been professional, comes through in the clutch and has helped me out in numerous circumstances. Conor is the type of guy you want dealing with customers as he will keep them coming back!!

Mr. Robinson did a great job locating the materials I required and responed very quickly