Aeroflux Reviews 

I had a few questions about my order, and the customer service team Sarah responded quickly and answered every one of them. They were very easy to communicate with, and the whole process was smooth. Thank you for the excellent customer service!

The product (handheld vacuum cleaner) was not as advertised. The disingenuous packaging photo online disguised the fact that it was a poor quality Chinese product. The power rating is lower than advertised so the suction quality is poor. Having now read all the woes of other customers I couldn’t be bothered to return the item or grapple with the unresponsive customer service.

AVOID AVOID AVOID
Took longer than ‘2-5 days’ = took seven
The product is broken, doesn’t work at all
No returns system, but instead you have to email to request a return and refund. It’s giving TOTAL SCAM

£26 down the drain you cowboys

Rubbish handheld fan. Waiting for a refund and will update once happily received!

It was fast delivery but the package was completely secured as my package still got crushed but the fan was still usable and was a great purchase.

Still waiting a refund for a product that never showed up. Been given the run around since 23rd June. Ordered almost identical knee brace from Amazon £10 cheaper.

Ordered a gel seat. The product eventually delivered did not have a cover as advertised on the website and was substantially thinner than advertised. Aeroflux did not offer to replace the article but merely offered discounts against the purchase rather than provide a refund as requested. The website is a misrepresentation of the truth. DO NOT TRUST

Being able to have conversation with family hear what grandson was saying

Amazing product, genuinely saved me on a hot day at a festival. Also, I had concerns about delivery times and the support team couldn’t have been better!!

There was a issue with the delivery however the advisor was very helpful
They were supportive and professional and explained the process to me

I would definitely order from them again

Thank you

It is a brilliant company they deal with every problem you may have.Would definately deal with this company again.

I had bought a cordless car vaccum, without even using it I realised the product is cheap quality, raised a return request which is not straightforward, they offered me partial refund to save me hassle of paying for the courier, I accepted that. However the product has a design flaw and the parts keep falling off while in use.. so the product is of no use to me now.

If I could give no stars I would. I ordered a fan off this website 2 weeks ago and I still haven’t received it. And there has been no updates. Even when I put the tracking number in. It still says the same thing. And no one knows anything. Scam website. Do not buy from here

Beware of buying from this company. 2 wrong items sent, Aeroflux asked me to send them back at my cost and said it had to be as tracked mail. One of the items was a cheaper product than I ordered so they should have paid the postage as it was their error. Many emails later which were either not replied to or automatic replies and still no refund 6 weeks on. I have today contacted Trading Standards who have said they are breaking Consumers Rights Act 2015. This seems a dodgy company operating out of someone’s house in Luton. Reading other reviews I am one of many unhappy customers.

Ordered knee supports. Inferior product sent. Emailed several times. Replies always come back asking for patience. I have now gone to my credit card company to chase. I have also reported them to trading standards. Which I had checked trust pilot instead of believing other comments.

I would not recommend using this company.

I ordered an item and have been trying to return it for the past seven days. Although the company has responded to me, they have only offered a 20% refund instead of accepting a full return and providing a full refund. This has been extremely disappointing and has not resolved the issue.

As a result, I have had to raise a dispute with my bank to recover my money and pursue the matter through my consumer rights.

Based on my experience, I would advise others to think carefully before ordering from this company, as the after-sales service and handling of returns have been very

I purchased 2 premium looking parasols.
They sent 2 completely different budget ones.
I contacted multiple times for over a month before any response.
Each time I would reply they took over a week to respond. All I want is a refund or correct items. They are not coming to any conclusion.
TERRIBLE SERVICE

Never received product, am awaiting a refund currently been waiting 2 weeks for this. DO NOT BUY FROM THIS COMPANY.

Partner awaiting a refund for a faulty fan received - only 40% offered for a premium price charged ( ten times product value). There must be somewhere to report these obvious customer rights breached practices - as per multiple other reviews evidencing the same.

Bought the so-called Pro Neck Fan. A cheap non-branded effort arrived which was also the wrong colour. I sent it back. And over a month later I’m still trying to get a refund. Have since bought a neck fan in a local department store for less than half the price and it works a treat. Avoid at all costs!