AeskaReviews 

104
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product's quality, design, and functionality, often describing items as beautifully made, sturdy, and stylish. Many find the products to be practical and effective, enhancing their daily routines. The user experience, from browsing to ordering, is often described as great, with some appreciating the quick delivery and tracking updates. However, some customers experienced significant dissatisfaction with delivery times, with orders taking weeks or even months to arrive, often much longer than anticipated. A few other people also felt that the product quality was poor or not as described, sometimes noting discrepancies between website photos and the actual item. There were also concerns about the origin of the products, with some reviewers believing items were drop-shipped from China despite implied Scandinavian origins.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its design, quality, and... See more

Quality

Customers had positive experiences with quality, praising the design, functionality, and overall... See more

Delivery service

Consumers find delivery service to be ambiguous, with many expressing frustration over long delivery times,... See more

User experience

Reviewers express great satisfaction with the user experience, highlighting the product's ease of... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences where... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would have given a 5*review because the magnetic shoe order really is lovely but I’m afraid I knocked a star off because of the length of time it took to arrive. Over 4 weeks however I am very pleas... See more

Rated 4 out of 5 stars

I purchased the Berlin Wall light which turned out to be quite a different colour from the photo on the website. Also the motion sensor light only stays on for 15 seconds which is pretty useless and i... See more

Rated 4 out of 5 stars

The product was as described. Everything included. Packaging is not worthy of gift-giving but sufficiently protective for safe shipping. Delivery time was long; plan for this if purchasing gifts.

Company replied

Rated 5 out of 5 stars

Beautifully made magnetic shoehorn, good delivery time with regular updates from the company. Now I’ve seen the quality of their product, I’ve placed an order for the coat hooks and bathroom shelves... See more


Company details

  1. Home Improvement Store

Written by the company

AESKA is a Scandinavian home brand. We create smart, practical, and beautifully designed everyday solutions that simplify life at home, with no drilling, tools, or permanent damage. Our products are made to solve real problems, from getting ready in the morning to keeping your space organized and clutter-free. Rooted in Nordic design, we focus on clean lines, quality materials, and functionality that fits naturally into any home. Good design should be effortless, and that's what guides everything we make. Customer experience matters just as much as the products themselves. If something isn't right, we'll make it right. Our support team is always here to help with any question about your order. Explore the full collection at aeska.co.


Contact info

3.7

Average

TrustScore 3.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(104)

104 reviews in the last 12 months

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Rated 1 out of 5 stars

NOT Scandinavian at all. Horrible quality. Prices are insane.

This company is really only "Scandinavian inspired" and not at all Scandinavian designed or sourced. I'm not knocking on Chinese companies, many create great things, but this is most likely not at all a Scandinavian company and is purely a Chinese company using the "inspired" keyword to help sell a product. Additionally, the wood is low quality, it's not the actual wood you're choosing. The color is completely wrong. I got a Walnut shoe horn and it's a splotchy grey color stain on a piece of light brittle wood. I asked them to remedy the solution by actually sending me one that was the correct color, but they said it was not wrong even after sending a photo. The box it comes in is really bad, and the price is horribly overpriced. This sucks big time and I want to warn everyone away from them.

June 1, 2026
Unprompted review
Aeska logo

Reply from Aeska

Hi, thanks for taking the time, even though I'm sorry it's under these circumstances. To be clear, AESKA is a Scandinavian company, designed here in Sweden, though like many brands we do manufacture abroad.

But the more important thing is the horn you received. If the Walnut arrived looking splotchy grey on light, brittle wood, that's not the standard we ship, and a photo showing that should have led to a replacement, not a "nothing's wrong."

That's on us. I'd like to fix it properly. Please email support@aeska.co with your order number and the photo, and we'll make it right.

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Rated 1 out of 5 stars

Avoid - this is NOT Swedish made

The website makes grand claims about Swedish design and top quality Swedish wood. In fact it is all shipped from and made in China. I paid assuming I was getting great quality - only to wait weeks for a very poor quality product which I could have bought from Amazon for a fraction of the price and next day delivery.
Very deceiptful company who are just after your money.

June 3, 2026
Unprompted review
Aeska logo

Reply from Aeska

Hi, thanks for the feedback. Just to set the record straight: we never claim our products are "Swedish made" or made from "Swedish wood", we're a Swedish brand with Scandinavian design, and the shoehorn is listed as 100% beechwood.

As you can see, we're founders from Sweden with a registered Swedish company, so we're not from another country pretending to be Swedish. Like many brands, we do manufacture overseas. That said, you waited too long and weren't happy with the value, and that's fair. Email us at support@aeska.co with your order number and we'll make it right.

Rated 5 out of 5 stars

Lovely product

Lovely, solid product and looks really nice. It is very sturdy and easy to use. Very happy with it. Kind and friendly customer service from Anna.

June 3, 2026
Unprompted review
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Rated 5 out of 5 stars

The customer service is unbelievable

The customer service is unbelievable, product was shipped on the same night of order & kept getting updates throughout the delivery process. Not only practical but looks so good. Everyone that sees it makes comment. Highly recommend.

May 8, 2026
Unprompted review
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Reply from Aeska

When people start noticing your shoehorn, you know something is right! So glad the whole experience from order to delivery felt exactly as it should. Thank you, Anthony, means a lot!

Rated 5 out of 5 stars

Satisfying

Initially, I experienced an issue with the postage of my order, which was subsequently resolved satisfactorily.
The shoe horn I received is aesthetically pleasing and complements my entrance door.

May 21, 2026
Unprompted review
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Reply from Aeska

So glad it all came together in the end, Tina! And a shoehorn that fits right into your home, that is exactly what we go for.

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Rated 5 out of 5 stars

The Service/Anna was excellent…

The Service/Anna was excellent informing me of the delivery process. Highly recommend this company that is truly engaged in building their market.
The Aeska shoehorn product was not only of high quality, but more so, it had the quality of a cabinet maker craft as opposed to a factory. Just the right length and comfort for a foot insert.
I ordered both the walnut and oak. Liking walnut wood as I do, the grain is tight, will patina well and very smooth. The oak is even more a reflection of beauty; almost heartwood as the grain has the look of birdseye maple.

May 14, 2026
Unprompted review
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Rated 1 out of 5 stars

More than a month and still have not…

More than a month and still have not received it. SHIPPING FROM CHINA. Sorry but it feels like a humiliation ritual, paying 45$ for a CHINESE MADE shoehorn and waiting for a month to receive it. NO BUT JUST NO.

May 9, 2026
Unprompted review
Aeska logo

Reply from Aeska

Hi, we hear you, and we're genuinely sorry this has been such a frustrating experience. A month is far too long to wait, and you deserved much better than this.

We'd love to look into your order and make this right for you. Please reach out to us at support@aeska.com with your order details and we'll personally take care of it from there.

Rated 1 out of 5 stars

Slow shipping, have not received

Paid for ‘priority shipping’ and yet more than three weeks later it is still showing as ‘in transit.’ No way to track, no promised delivery date, no product.

I’m sorry, but this is a shoe horn. There are thousands of options out there, many of which you can easily receive within 24 hours. Any company that is planning to spend weeks sending you a product should warn ahead of time.

April 20, 2026
Unprompted review
Aeska logo

Reply from Aeska

Hi, we completely understand the frustration, and you're right, paying for priority shipping and then having no visibility on your order for three weeks is not acceptable, and it's not the standard we hold ourselves to.

We'd love to look into this for you right away. Please reach out to us at support@aeska.com with your order details and we'll personally make sure this gets resolved.

Rated 4 out of 5 stars

Attentive and courteous product support team.

Aeska's product support team is quick, courteous, and extremely generous when solving issues. They handled a shipping issue by email directly and solved the problem quickly. Highly recommend.

April 22, 2026
Unprompted review
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Reply from Aeska

Hi Matthew, thank you so much for the kind words, this genuinely means a lot to the team. We're glad we could sort the shipping issue quickly and that you felt well taken care of throughout.

We hope you're loving the product, and if there's ever anything else we can help with, we're always here.

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Rated 4 out of 5 stars

The product was as described

The product was as described. Everything included. Packaging is not worthy of gift-giving but sufficiently protective for safe shipping. Delivery time was long; plan for this if purchasing gifts.

April 27, 2026
Unprompted review
Aeska logo

Reply from Aeska

Thank you for the honest review, we really appreciate it. The feedback on packaging is noted, and it's actually something we're actively working on improving, so this is helpful to hear.

Glad the product arrived as expected and in good shape. Hope you enjoy it!

Rated 5 out of 5 stars

I love this shoe horn

I love this shoe horn. It arrived well packaged and was so easy to install. Where have you been all my life!😂 very stylish too.

May 6, 2026
Unprompted review

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