AeskaReviews 

104
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product's quality, design, and functionality, often describing items as beautifully made, sturdy, and stylish. Many find the products to be practical and effective, enhancing their daily routines. The user experience, from browsing to ordering, is often described as great, with some appreciating the quick delivery and tracking updates. However, some customers experienced significant dissatisfaction with delivery times, with orders taking weeks or even months to arrive, often much longer than anticipated. A few other people also felt that the product quality was poor or not as described, sometimes noting discrepancies between website photos and the actual item. There were also concerns about the origin of the products, with some reviewers believing items were drop-shipped from China despite implied Scandinavian origins.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its design, quality, and... See more

Quality

Customers had positive experiences with quality, praising the design, functionality, and overall... See more

Delivery service

Consumers find delivery service to be ambiguous, with many expressing frustration over long delivery times,... See more

User experience

Reviewers express great satisfaction with the user experience, highlighting the product's ease of... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences where... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would have given a 5*review because the magnetic shoe order really is lovely but I’m afraid I knocked a star off because of the length of time it took to arrive. Over 4 weeks however I am very pleas... See more

Rated 4 out of 5 stars

I purchased the Berlin Wall light which turned out to be quite a different colour from the photo on the website. Also the motion sensor light only stays on for 15 seconds which is pretty useless and i... See more

Rated 4 out of 5 stars

The product was as described. Everything included. Packaging is not worthy of gift-giving but sufficiently protective for safe shipping. Delivery time was long; plan for this if purchasing gifts.

Company replied

Rated 5 out of 5 stars

Beautifully made magnetic shoehorn, good delivery time with regular updates from the company. Now I’ve seen the quality of their product, I’ve placed an order for the coat hooks and bathroom shelves... See more


Company details

  1. Home Improvement Store

Written by the company

AESKA is a Scandinavian home brand. We create smart, practical, and beautifully designed everyday solutions that simplify life at home, with no drilling, tools, or permanent damage. Our products are made to solve real problems, from getting ready in the morning to keeping your space organized and clutter-free. Rooted in Nordic design, we focus on clean lines, quality materials, and functionality that fits naturally into any home. Good design should be effortless, and that's what guides everything we make. Customer experience matters just as much as the products themselves. If something isn't right, we'll make it right. Our support team is always here to help with any question about your order. Explore the full collection at aeska.co.


Contact info

3.7

Average

TrustScore 3.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.7

All reviews

(104)

104 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered items a month ago and no emails…

Ordered items a month ago and no emails or tracking details that are accurate. When I emailed them, they have no response or email with updates. It's essentially radio silence. Going to have to protest charge with credit card company at this point.

April 6, 2026
Unprompted review
Aeska logo

Reply from Aeska

Hi, we're really sorry, a month with no updates and no response to your email is a complete failure on our part, and we fully understand why you're considering a chargeback at this point.

Please reach out to us directly at support@aeska.com with your order details and we will personally prioritize your case and get you a real answer.

Rated 5 out of 5 stars

Beautifully made magnetic shoehorn

Beautifully made magnetic shoehorn, good delivery time with regular updates from the company. Now I’ve seen the quality of their product, I’ve placed an order for the coat hooks and bathroom shelves and I’m sure I won’t be disappointed.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

A great shoehorn

A great shoehorn. Good choice of colours. This is so easy to put up. No screws necessary and the magnetic bit in the holder and the horn ensure it stays put. It’s very discreet too. We have ours next to our front door as that’s where our shoe rack is near so it’s easy to locate. No more bending down.
It did take longer than I expected to arrive but when it did it was in perfect condition and worth the wait. A great addition.

May 3, 2026
Unprompted review
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Rated 5 out of 5 stars

really happy with purchase!

really good quality shoe horns which are aesthetic enough to have on show and so much easier, and convenient to use than a small shoe horn. very happy to have found this product and would definitely recommend this company!

April 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Issues Excellently Resolved

I’ve edited and rewritten my review because, after my original negative review, I ended up having some excellent interactions with the company. Initially, I was unhappy about how long the delivery had taken. However, as a result of my review, the owner of the firm, Axel, contacted me directly and we exchanged several emails. He was very honest, took full responsibility for the problems with my delivery, and made a real effort to put things right.

In my original review, I said that the whole process of buying the shoehorn — despite being persuaded by their fantastic advertisement — had been somewhat miserable. I’m very happy to say that my experience since then has completely changed my view of the company. The support and communication I received afterwards were thoughtful, personal and extremely impressive.

The shoehorn is now happily ensconced in my hallway, complete with the stand and the wall attachment, which holds very firmly. And I feel a warm glow every time I use it to put my shoes on.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Every home should have this item

Very impressed with my shoe horn. Beautifully made, sturdy and elegant in appearance and style. The magnetic block for the shoe horn is a fantastic idea as it keeps the item in place.
Well done Aeska.

April 23, 2026
Unprompted review
Rated 2 out of 5 stars

Same shoe horn cheaper on Amazon

Can find the exact same shoe horn on Amazon for £10. Received after a month from ordering and is a decent shoehorn. I did complain about the fact I found it cheaper on Amazon and they gave me a 50% refund - so I guess customer service isn’t terrible. Save yourself the time and effort and just search magnetic shoe horn on amazon!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very useful shoe horn

Very useful shoe horn, no need to bend down and struggle putting your shoes on. Handy wall fitting with magnet means we have the shoe horn hanging in the shoe cupboard, no searching for it.

April 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Item arrived with wood split

Item arrived with wood split so have not used, contacted customer support and advised they were contacting warehouse, chased and nothing since.
Wish I'd read these reviews before purchasing.
After reading went and hung shoe horn from magnet and agree is not strong enough and falls off very easily.

April 7, 2026
Unprompted review
Rated 3 out of 5 stars

A Swedish firm but production in China. Disappointing

Despite all their products being made in China and being sent from there, this is in fact a Swedish firm. I was happy to pay a premium for the product as I assumed they would be Swedish but was very disappointed to discover it i sell Chinese. The shoehorn was OK but not worth what I paid for it. The 3M self-adhesive tape is not what was advertised as being able to be repositioned. The wood is lightweight. Product was made in China and dispatched from China. If you're happy with this then buy.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service! I ordered the magnetic shoehorn in February. It is over six weeks later and I still have not received it. I have emailed the company and been given the run around, including receiving various responses stating that the item was “in transit,” that it was delivered to an address in another state, and that it was “in transit” again. Awful company!

April 10, 2026
Unprompted review

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