aeternum-jewelry.com Reviews 

29
•
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

UPDATE: The item did arrive eventually. Thanks to the reviews here, I was unsurprised by the lack of "beginner tutorial" in the booklet. It's a great idea & I do hope all the makers & sellers... See more

Rated 1 out of 5 stars

I wish I Googled this company before I placed an order. I saw their add on Pinterest. The website looks beyond legit with tons of great reviews (this should have been a red flag) but I can assure you... See more

Rated 1 out of 5 stars

Ordered a photo bracelet, when I received it I was unhappy with the photo, as we looked like we were sunburnt! Contacted company, offered me 30% credit for store, didn’t want that, wanted a FULL refun... See more

Rated 1 out of 5 stars

I bought a bracelet for my sister for Christmas and after the second time of wearing it, still in January, she noticed the bead with the photo in it had dropped out. (The photo in the bead wasn’t perf... See more

1.5

Bad

TrustScore 1.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(29)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Placed My Order contacted immediately…

Placed My Order contacted immediately afterwards asking to change address recieving a man named Jason Kwok got back to me basically said " Too Late" I work hard for my money and expected more consideration my advice save your money and lets try to find this jason kwok what goes around comes around kid

February 1, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

My name is Steven Robinson this company…

My name is Steven Robinson this company is the worst garbage on the Internet What went wrong was wife buying this crap from China. She bought it as bday gift for my daughter who lives in Chicago. The tracking says says it was delivered my daughter says it never arrived. I spoke with a jerk by the name of Jason kwok he responded to my concerns. I told him I just want a refund I emailed him at least 5 times I get no response. I am currently searching for a tangeble person or location so I can put my hands on the crooks also they advertise on my platforms Instagram, FB, Pinterest and Shopify do not be taken in by the website. It look very safe but it's not.

January 20, 2024
Unprompted review
Rated 1 out of 5 stars

Have been waiting over 2 months for a…

Have been waiting over 2 months for a bracelet and necklace and still not sign. Each time they Jason Kwok sends a reply to say its out for delivery but everytime the delivery company says its waiting on the package.

SCAM SCAM SCAM

Thankfully its not a big order but I guess 1000's of £25 is a lot of money for the scammer

January 15, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Received a broken plastic bracelet and have not been able to get through to anyone.

December 25, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

I have been waiting two months two…

I have been waiting two months two receive my bracelet and sent an enquiry to their customer service and they replied it had been sent. When I check the tracking number I was sent It says the courier has not received it and it has not been sent. SCAM!

January 2, 2024
Unprompted review
Rated 1 out of 5 stars

They take 2 payments from your account

I ordered a black bracelet with a photo of our dogs for my daughter but when I chased it up I was told they had never received my order, or photos, and I was told to place the order again, which I did. When it was delivered I received 2, one black and one white and 2 payments had been taken from my bank account. I have written numerous emails but they will not reply, they just constantly send me the same "proof of delivery" email and will not read/answer any correspondance I send.

November 14, 2023
Unprompted review
Rated 1 out of 5 stars

Bought the bracelet the photograph on…

Bought the bracelet the photograph on it.......The quality is not that good, went to return it and the return process, was nothing but sarcastic mails with no direction on how to return. I had to contact the bank to assist. The final mail from this mickey mouse company said "this item was on sale and can't be returned" It was NOT and I will fight for my refund. STAY AWAY!!!!!!!

December 6, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look