Afastores Reviews 926

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 930 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the pricing, finding products to be competitively priced and offering good value. Many also appreciate the ease of the ordering process. However, opinions are mixed regarding product quality and the delivery service. Some people were dissatisfied with the accuracy of product descriptions and photos, noting that items received did not always match expectations. There are also concerns about inconsistent delivery times, with some experiencing significant delays and a lack of clear communication regarding order status.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers praise the product, stating it arrived... See more

Delivery service

Consumers find delivery service to be ambiguous, with some praising quick delivery times, excellent... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers found the ordering process easy and... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the excellent quality,... See more

Price

People report positive experiences with price, often finding competitive pricing compared to local stores and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The furniture is great; the "shop" experience is less so. This side table is exactly what I was looking for. It fits completely in the space. I may get another this year. However, the "Shop" app exper... See more

Rated 5 out of 5 stars

My father loves bears and has been adding to his collection lately. These book ends prompted him to actually build some bookshelves! He's thrilled with them. They arrived before expected. Would buy... See more

Rated 5 out of 5 stars

My order came just a couple of days after ordering and was extremely well packed and delivered in perfect condition. I don’t often buy furniture online but really wanted this piece and was extremely s... See more

Rated 5 out of 5 stars

I ordered the Cathedral radio Cd player. It had a 4 month back order which I was totally fine with. It came in today, just a few days after I ordered it! I’m so wonderfully impressed! The cd player wo... See more


Company details

  1. #145 of 166 best companies in Furniture Store
  2. #38 of 41 best companies in Bedroom Furniture Store
  3. #26 of 31 best companies in Living Room Furniture Store

Contact info

3.7

Average

TrustScore 3.5 out of 5

926 reviews

5-star
4-star
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1-star

Replied to 24% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

First time buyer

First time buyer. Your shipping agent is a disaster. Automated system messed up. took 2 days of back and forth efforts to get in contact, oh the automated system not working, they said. I would be put on hold only to be disconnected 10 minutes later. Now its gonna be 3 weeks before the set arrives. That makes a total of 4 weeks since the order date. Not what your website states! I hope the furniture is not damaged. Never again.

April 7, 2026
Rated 4 out of 5 stars

It was pretty good but there was a lack…

It was pretty good but there was a lack in communication about shipping. Also, the table has 2 chips on the base of the pedestal on the very bottom, but my husband says he can probably fix it. I love the table so I’m keeping it. I’m going to try and contact the company about sending some touch up paint.

April 8, 2026
Rated 5 out of 5 stars

Thank you, great service!

My order came just a couple of days after ordering and was extremely well packed and delivered in perfect condition. I don’t often buy furniture online but really wanted this piece and was extremely satisfied to see it shipped so well. Thank you!

April 14, 2026
Rated 5 out of 5 stars

BEST OF THE BEST

Originally i thought the order was going to be back ordered un October.After calling the Manufacture and then AFA everything got changed and product became available and is being scheduled for shipping in the next 3-4 days.
Excellent work from AFA.
I will be tracking this order and thanks to the shipping team.

April 15, 2026
Rated 5 out of 5 stars

Great Experience/Great Product

The bookshelves arrived earlier than expected and the store kept me updated on the tracking.
The bookshelves look exactly like they look in the ads.
Set up - a breeze! Mostly because I hired a guy who owns tools to do it! It took him about an hour and a half to put two of them together and they look great - like West Elm at a Costco price.

April 8, 2026
Rated 1 out of 5 stars

FRAUD

FRAUD. They advertise a price online, you purchase the item, they then cancel the order claiming you cancelled the order, then they offer to re-order it for you at a much higher price than advertised. If you ask to speak to a manager, none are available. If you try to get the names of the customer service representatives they refuse to provide their names.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth Purchase, Stylish Barstools and Quick Delivery

Recently purchased a set of two barstools and couldn’t be happier with the entire experience. I was looking for something stylish but still affordable and these were a great price point compared to other furniture websites.
The website was very easy to navigate, which made the selection and checkout process quick and stress free. I appreciated how clearly everything was laid out, from product details to shipping options, and it made me feel confident in my purchase.
Another major plus was that the stools were in stock and ready to ship right away.

April 7, 2026
Rated 5 out of 5 stars

Great experience!

The bookcase is beautiful, very well made and is exactly what the photos and description led me to expect. It was well packaged, and the two men who delivered it were polite and accommodating. This was the best price I found. Great experience overall.

March 27, 2026
Rated 3 out of 5 stars

Shipping sucks

First, all I have done is make the order. That process was easy and smooth. Still waiting for it to be shipped, now 4 days after (won't ship until the 17th which is 8 days after). So not happy with your delivery process at all.

April 10, 2026

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