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See what reviewers are saying

Rated 1 out of 5 stars

I ordered a painting on March 4, 2026. On March 27th, I contacted the company via email to find out if my order had been shipped. I got an email saying my request for information would be answered i... See more

Rated 3 out of 5 stars

This company is very slow to respond messages . 21 hours to get an email response, common ? The paintings are beautiful , but emails should be responded within the hour . I also work in e-commerce and... See more

Rated 5 out of 5 stars

Living in a remote part of Canada, snowy days often keep me stuck indoors and it can get pretty lonely. One day, feeling a bit blue, I saw an ad on Facebook featuring colorful paintings. A painting of... See more

Rated 5 out of 5 stars

Our daughters are avid cat lovers, so we redecorated our nursery with a cat theme. We even found suitable and cheerful paintings that make you feel good just by looking at them. These are paintings by... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

Online Art Gallery of Artist Leonid Afremov Mexico


Contact info

3.8

Great

TrustScore 4 out of 5

259 reviews

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Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I recently turned to Afremov's studio…

I recently turned to Afremov's studio for help. I wanted to buy an artist's painting for a long time, but I didn't know how to do it. Studio prompted, helped to choose and make a purchase, thanks to the staff.

January 8, 2022
Unprompted review
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Reply from Afremov

thank you very much for the review. We appreciate your business. Happy 2022!!!

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Rated 1 out of 5 stars

False advertising?

****** Update 01/23/2022 ******

Definitely false adverting and liars!
After my first review, Afremov studio promised me to ship the right COA.
More than 2 months after, nothing arrived. No COA.
It seems like I bought an original hand painted by Afremov himself (as it was written on the website) and I received a copy from Afremov Studio...
If you want to buy a painting by Afremov, beware of the dubious and misleading practices of his right owners!

*******************

I ordered a reproduction painted by Leonid Afremov. The painting is absolutely wonderful. And I do love it.
However the 2 stars are due to the fact that the certificate of authenticity is absolutely not mentioning the fact that the painting is a reproduction made by Leonid Afremov himself even if it is clearly mentioned on your website and on Artmajeur.com : “Hand painted by Leonid Afremov” or “recreation made by Leonid Afremov in person”.
So there are two options : this painting is absolutely not painted by Leonid Afremov in person so it is false advertising or this panting is actually done by Leonid Afremov in person and in this case the certificate of authenticity is not mentioning that important point and should be modified.

I have written a message to the customer service, so fare, no answer.

I will modify my review in case I get an answer from Afremov.com.

November 21, 2021
Unprompted review
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Reply from Afremov

Please provide the order id so I can check what is wrong with certification

Rated 5 out of 5 stars

I wanted to thank you! Great deal and great quality!

I wanted to thank you for the help and the beautiful paintings that I have received. The price was so good and the painting so pretty that even though I do not have a place for them all I wanted to have them to change out once in a while. Thanks for reaching out to me with this deal. My first and second orders came very quickly and it is easy to see that the quality of these paintings is very good. I give this website and artwork my highest recommendation. If anyone lives close to Moses Lake, Wa, you are welcome to come to my office to see the art displayed for all my patients to see. I would recommend having the paintings done as a museum wrap by this group as they are done well and are cheaper than say hobby lobby.
Have a great day
Kasey Coulson

October 20, 2021
Unprompted review
Rated 5 out of 5 stars

I just love Afremov's work

I just love Afremov's work. One of my favorite paintings that I have long dreamed of buying is SISTERS. Reminds me of my girls. I recently received my order, I'm just happy, a very beautiful painting, bright, joyful!

October 14, 2021
Unprompted review
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Rated 1 out of 5 stars

Had a horrible experience with the…

Had a horrible experience with the website - first of all, the artwork we received looked nothing like the picture on the website. It was a poor quality reproduction with colors and brush-strokes that were completely different. We used the return label provided by Afremov.com to send back the painting two months ago, and have since then been following up with Afremov.com for a return but to no avail. Every time we receive a response that the return will be processed shortly, but we are still waiting. Very frustrating experience.

October 13, 2021
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Reply from Afremov

I apologize for this issue. we issued your refund as soon as the package arrived. The problem was with one of our card processors 2checkout did not react to our refund requested (they process the refund manually after a request in their portal) one after the other on several occasions . The last one was made on October 12th . We called on them several times to resolve this issue. The last time we called, they notified that you opened a chargeback in September. Unfortunately, chargebacks are very slow to resolve due to very slow communications between the card processor the card provider . A refund via chargeback can take up to 90 days and we cannot do a simple refund while the chargeback is open. We already accepted the liability for this chargeback so refund should come very soon.

Rated 5 out of 5 stars

My favorite painting is Little Kitten…

My favorite painting is Little Kitten as if it was written of by me and my cat) As soon as I saw it, I immediately bought it. Just an incredible similarity. And up close, the painting is somehow interesting, magical, it blows with warmth.

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

Afremov's paintings are each with their…

Afremov's paintings are each with their own mood, each as if alive. Because of this, I fell in love with them. When I found out that you can buy paintings in the studio, I was very happy. Thanks to the studio staff for their help. After all, the paintings are very far away, but they arrive perfectly.

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

I am very glad that I once learned…

I am very glad that I once learned about such an artist as Afremov and about his studio. It's just cool that there is such a place that continues to carry the artist talent and give it to people, and we can buy paintings quite inexpensively.

October 12, 2021
Unprompted review
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Rated 5 out of 5 stars

Recommend

It was very regretful to learn the news about the artist Afremov's death. I have two of his painings at my summer house. They radiate a specific warmth. But I am happy to hear that the artist's children decided to continue his work.

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

To be honest, I was happy

My friends gave me two paintings by Afremov for the new year. It was very unexpected for me to receive such a gift. To be honest, I was happy. It is unusual, pleasant, beautiful. It's always a pity for me to spend money on something like this, but I looked at the website - the prices are reasonable!

September 22, 2021
Unprompted review
Rated 5 out of 5 stars

Before

Before, I did not always know what would be better to give to my loved ones, but now I have given almost every friend a painting of Afremov. And what? After all, it is picturesque and very inexpensive.

September 5, 2021
Unprompted review
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Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience, I ordered 2 paintings at $150 each and what I received was 2 pathetic attempts at replicas of the paintings, I tried to get a refund but they sent a ups form for the return and it was difficult to arrange since I am in Australia. After a while of organizing postage, I contacted them to send another packing slip but they did not respond so now I can't get a refund.

Update: I have received a full refund but not the email with return labels so I still am unable to send them back

September 4, 2021
Unprompted review
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Reply from Afremov


Dear Ricky,

Thank you very much for your purchase. I check the communication records related to your order. We have not had any messages from you since April 8th 2021. that's when we send you a return label. But that's not a problem :) I just issued a full refund of your order. You will get it within 5 business days. Tomorrow we will send you an email with new return labels. Please send the paintings back at your earliest convenience

If you have any questions, please ask. Customer satisfaction is our main goal.

Best Regards

Boris Afremov
Operational Manager

Rated 1 out of 5 stars

Simply Awful!

If I could give this review no stars I would! I paid for what turned out to be a shoddy, poorly painted interpretation of a Leonid Afremov painting! It was ludicrously bad. I should have gone on to Amazon and bought a cheap canvas version. As I live in Northern Ireland I will have to pay so much to return the painting that it’s not worth my while! My 6 year old grandson could have painted the figure in the painting better! It was clumsy and so childlike! The colours, the reflection, every aspect of this painting was so amateurish! It lacks detail and any finesse! I am disgusted! I wish I could share images. If I could... no one would purchase! The complaints procedure was straightforward but due to various requests for emails and photographs to corroborate my complaints, and a spell of illness on my part, I missed the free return date, even though I complained immediately. This painting I received tarnishes the legacy of Leonid Afremov and is an embarrassment to his beautiful work! I’m so disappointed!
Since posting I must say the Afremov Company have gone out of their way to rectify this matter. They have supplied me with free postage through UPS. Since that is problematic from NI, they have refunded me my payment already. I fully appreciate this response. I was disappointed because I love the work of Leonid Afremov so much! It’s amazing. So beautiful. I think I got unlucky as many people seem to have had very good experiences with the works they received. Thanks to those at Afremov who responded to me. I appreciate your help.

August 12, 2021
Unprompted review
Afremov logo

Reply from Afremov

Dear Customer,
 
Thank you very much for your purchase. I'm sorry that you do not like the painting. the painting was created by Afremov studio as described. in order to get the free return, you must send it back within 30 days of the delivery date. In your case, it took almost 2 months before we got a response with the pictures. Considering your special health circumstances( we were not aware of before), we will allow you a free return for return for refund or exchange for another painting or canvas print. We sent an email with a prepaid return label for UPS . Please contact us by email shipping@afremov.com to further discuss the return or exchange .

As soon as the painting is sent back, we can issue a refund.

Our return and exchange policy - https://afremov.com/Return-and-Exchange-Policy.html

Lifetime exchange - https://afremov.com/lifetime-exchnage-policy.html


If you have any questions, please ask. Customer satisfaction is our main goal.
 
Best Regards ,
Boris Afremov
Operational Manager


PS. august 16th 2021 - We reviewed your situation and sent you a prepaid return label. Please return the painting when you have a chance . we issued the refund already to Visa ############7785

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Rated 5 out of 5 stars

Excellent experience

Excellent experience. Recreations have beautiful colors. The customer service also is very professional and helpful.

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

Always great offers!

Always great offers. I often go to the website of the Afremov studio and admire the art. I recently purchased a set of 6 paintings by Giclee for just $200. Very beautiful!

July 25, 2021
Unprompted review
Rated 3 out of 5 stars

I thought it was a poorly done replica

I was really excited about getting a replica of Bewitched. I thought it was a beautiful painting and understood it was a replica when I ordered it. However, I was very disappointed. I think it is a poorly done replica, the original painting looks more yellow, however, this one looks more orange. Also, some of the details of the painting aren't the same. The replica doesn't have as many defined street lights, the head on the person looks different than the original. The painting itself, not as a replica, is fine but I was disappointed they didn't do a great job of actually replicating the painting. I made the mistake of not opening it and looking at it before taking it to a place to get the canvas stretched. So it was too late to return it. It's still beautiful but I still have a bit of disappointment about the whole thing.

July 25, 2021
Unprompted review
Afremov logo

Reply from Afremov

Dear Customer,

Thank you very much for your purchase. I'm sorry that you do not like the painting. If you are not satisfied with your painting, you can still take advantage of the lifetime exchange. Considering your circumstances, we can do the exchange without additional cost.

Lifetime exchange - https://afremov.com/lifetime-exchnage-policy.html

If you have any questions, please ask. Customer satisfaction is our main goal.

Best Regards ,
Boris Afremov
Operational Manager

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