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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, vibrant designs, and comfortable feel. Many people appreciate the cultural significance and unique patterns of the socks, often receiving compliments when wearing them. The ordering process and delivery service are frequently highlighted as efficient and prompt, with many consumers noting the appealing packaging. However, some customers experienced issues with incorrect items or sizes being sent, and a few were disappointed with the thickness of the socks, expecting them to be more substantial. There were also instances where the packaging of bundled socks made it difficult to identify contents without opening them, which detracted from the gifting experience.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the high quality, comfort, and... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality and comfort... See more

Order

Reviewers mention positive feedback about their orders. Many customers express delight with the quick arrival... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Afropopsocks have become a steady source of joy for me—and for the friends and family I’ve gifted them to over the years. Each pair feels like a small celebration of our cultures, lands, and heritage... See more

Rated 5 out of 5 stars

After initially sending me out the wrong size socks and having difficulty trying to get this corrected, Afropop have contacted me and are rectifying the situation. I’m hoping now I’ll receive the... See more

Rated 5 out of 5 stars

Amazing experience! Bought these socks as part of a birthday present for my dad. My order was shipped quickly and great communication from the brand throughout the process. The unboxing exp... See more

Company replied

Rated 5 out of 5 stars

I have been buying these socks since they first came out for friends and family. I recently made contact because a secondary retailer had sent me the wrong socks. Isaac contacted me and offered to sen... See more

Company replied


Company details

  1. Fashion Accessories Store
  2. Knit Shop

Written by the company

We’re a London-based brand led by designers with African heritage, passionate about celebrating authentic African-inspired creations while blending them with bold, contemporary colours for everyone to enjoy. Afropop Socks are crafted from a premium combed-cotton blend, giving them the perfect balance of softness and durability. All designs are unisex and available in medium and large sizes to suit both men and women. We’re also excited to be launching a new range of socks and tights for kids very soon! Stay connected with us and join the journey: 📱 @afropopsocks


Contact info

4.8

Excellent

TrustScore 5 out of 5

418 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

beautiful socks.

Beautiful sock, comfortable and warm. I purchased 6 pairs of socks, I only have two pair, family love them and took all the rest. I am really wary of purchasing any more.

December 19, 2023
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Rated 5 out of 5 stars

Absolutely love these socks

Absolutely love these socks. Have been buying them for years for myself and friends and family. The quality is great and the styles are ALL brilliant.

December 12, 2023
Rated 5 out of 5 stars

Bought as a gift for Christmas

Saw the company featured on Steph's Packed Lunch.
I was very happy with the ordering, options and delivery updates. Arrive within the delivery timeframe.
No excess packaging.

December 7, 2023
Rated 5 out of 5 stars

Afropopsocktastic

Great company. Responded to a problem I was having when ordering super quick and sorted it. Amazing, comfortable, high quality socks. Lots of happy relatives at Christmas! And really fast delivery. Thank you!

December 8, 2023
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Rated 2 out of 5 stars

Very disappointing customer service……

Very disappointing customer service… ordered 10 mystery socks box and received two identical pairs of socks. Emailed them well over a week ago (sat 25th nov) and still not had an email back. It’s a real shame because I love their socks!

November 25, 2023
Unprompted review
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Rated 5 out of 5 stars

Really fantastic socks

Really fantastic socks. Great designs, fab colours, lovely cotton rich material, well priced, and very comfy to wear. Delivery is timely too. Also customer service is excellent: I was delighted to get a message from the founder (yep, the man himself) when I had a query.

October 31, 2023
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Rated 5 out of 5 stars

Cool afrosocks

The Afro socks are a gift so haven’t been opened yet but the buying experience was fantastic! Thank you

October 12, 2023
Rated 1 out of 5 stars

No communication

No communication, socks were out of stock but still took the money . Emailed them and I was told they were on the website as awaiting stock , but had the blue . Ok I said send them . Still waiting for an email or anything to say they are in the way ….. so 3-4 days delivery isn’t the truth , 8 days in and nothing

October 12, 2023
Afropopsocks logo

Reply from Afropopsocks

Hi Lynn, really sorry to hear this. Your package with substitute was sent out 2 days ago. We have sent out a new package and an email with more details.

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Rated 5 out of 5 stars

the feel fab

the feel fab, look great ,only problem is I bought the wrong size for the childrens ones, but other wise fabulous statement!
Thanks.

October 12, 2023

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