After Diamonds Reviews 564

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that items like rings and necklaces often exceed expectations and look even better in person. Many people highlight the efficient delivery service, with numerous orders arriving quickly, sometimes even ahead of schedule. The overall service is consistently described as brilliant, with consumers appreciating the helpfulness and responsiveness of the team, especially when dealing with specific requests or custom orders. However, some customers also noted issues with delivery times, experiencing delays or receiving items later than initially expected. A few other people also felt that communication regarding order status or tracking information could be improved, leading to some uncertainty about their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product quality and appearance. Many reviewers praise... See more

Quality

Consumers find quality to be positive. Many reviewers praise the exceptional quality of the products, noting... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed of delivery, with some... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering and the quick... See more

Service

Customers had positive experiences with service, consistently praising the helpfulness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy website to interact with, products delivered as expected and are lovely. Takes quite some research to get confident with lab diamonds, I ended up here after many hours of reading and revi... See more

Company replied

Rated 5 out of 5 stars

Ordered a pair of 1 carat hoops in white gold on Friday and they arrived at lunchtime on Saturday . Good packaging and a certificate included . The earrings themselves are great quality! You can defin... See more

Company replied

Rated 5 out of 5 stars

My experience with After Diamonds was excellent. The first necklace I ordered whilst beautiful, wasn’t quite what I wanted. I engaged with customer services and nothing was too much trouble. They arra... See more

Company replied

Rated 5 out of 5 stars

I made a call to after diamonds after seeing there diamond Eternity rings on line I was was told it could take upto 3 weeks as it wasn't in stock so i ordered an hour later Ordered 27/11/2025 in... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer

Written by the company

Please visit our online store at AfterDiamonds.co.uk to browse our diamond jewellery and see the quality and value for yourself.

Written by the company

What Does After Diamonds Offer?
We believe everyone should be able to own and enjoy beautiful diamond jewellery. Our mission is to make owning exceptional authentic diamond jewellery a reality with our UK-designed and handcrafted collections. We started After Diamonds to offer high-quality diamond jewellery at accessible prices. We have chosen to use lab-created diamonds in our jewellery to offer the best value in diamond jewellery. Lab-created diamonds are chemically, physically, and optically identical to mined diamonds, but they are created in a laboratory rather than dug out of the ground. This means that lab-created diamonds are more environmentally friendly and ethically responsible than mined diamonds, as they do not require the same resource extraction and labour. In addition to their ethical and environmental benefits, lab-created diamonds also offer excellent value for money. With After Diamond’s jewellery, you can expect to buy larger diamonds of higher quality than your budget would allow when choosing natural diamond jewellery. Because they are created in a controlled environment, laboratory-created diamonds are more consistent in quality than mined diamonds, which can vary widely in terms of clarity, colour, and other characteristics. You can be confident that you are getting a high-quality diamond when you purchase lab-created diamond jewellery from After Diamonds. At After Diamonds, we are dedicated to offering our customers the best possible shopping experience, and we stand behind the quality of our diamond jewellery with a lifetime workmanship guarantee. If you have any questions or concerns, please do not hesitate to contact us. We will be happy to help you find the perfect piece of diamond jewellery to suit your needs and budget.
First Impressions Matter!
Based in the UK, we offer our diamond jewellery worldwide. All deliveries are free and fully insured. Since first impressions count, when you choose jewellery from our collections, your order will be sent to you in our exquisite distinctive packaging. Before opening the box, After Diamonds jewellery will make you happy!

Contact info

4.8

Excellent

TrustScore 5 out of 5

564 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Gorgeous gift

Fast delivery, well packaged and item of jewellery is lovely. Came with certificate too

February 10, 2026
After Diamonds logo

Reply from After Diamonds

Thank you so much for your wonderful review

We are so pleased to hear that your jewellery arrived quickly, was well packaged, and that you are happy with your piece. It is great to know the certificate was a valued addition too.

We truly appreciate your support and hope to see you again soon.

After Diamonds Team

Rated 5 out of 5 stars

My purchase from after diamonds had to…

My purchase from after diamonds had to be made by their craftsmen i was told it could take up to 4-5weeks i had an email around the 3rd week saying it had been sent via royal mail fully insured arrived the following morning it is a beautiful piece of jewellery I'm so glad I put my trust in after diamonds

February 13, 2026
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Reply from After Diamonds

Thank you so much for your wonderful review

We truly appreciate your patience while your piece was being carefully crafted. We always want to be transparent with our timeframes, so we are delighted to hear it was ready sooner than expected and reached you safely the very next morning.

It means so much to us that you put your trust in After Diamonds, and we are thrilled that you are happy with your beautiful piece of jewellery.

Thank you again for your support

After Diamonds Team

Rated 5 out of 5 stars

Exceptional service and quality

Exceptional service and quality. Very happy and will purchase from them again

February 13, 2026
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Reply from After Diamonds

Thank you so much for your kind words

We are absolutely delighted to hear that you are happy with both the service and the quality of your purchase. That is exactly what we strive for.

We truly appreciate your support and look forward to welcoming you back again in the future.

After Diamonds Team

Rated 5 out of 5 stars

Item as described and quick turn around…

Item as described and quick turn around on delivery. The ring i ordered wasn't in stock but I was kept up to date about the time scales for it being made and delivered.

February 13, 2026
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Reply from After Diamonds

Thank you so much for your lovely review

We are so pleased to hear that you were happy with your ring and the quick turnaround once it was ready. While it was not in stock at the time of ordering, we are glad our updates helped keep you informed throughout the process.

We truly appreciate your patience and your support, and we hope you enjoy your ring for many years to come.

After Diamonds Team

Rated 5 out of 5 stars

Beautiful

Beautiful, stunning ring!! Gift for my wife for our 10th wedding anniversary and she loves it. Special mention must go to Miriam at Customer Care who pulled out all stops to get the ring to me on time. After Diamond are well worthy of 5 stars for the ring quality and exceptional Customer Care.

February 17, 2026
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Reply from After Diamonds

Thank you so much for your amazing review

Firstly, congratulations on your 10th wedding anniversary. What a special milestone. We are honoured that you chose us for such an important gift and are thrilled to hear your wife loves the ring.

Your kind words about Miriam will mean so much to her. Our team always does everything possible to make sure special occasions are made even more memorable, so we are delighted it arrived on time for you.

Thank you again for your trust and support. It truly means the world to us.

After Diamonds Team

Rated 5 out of 5 stars

The jewellery is lovely

The jewellery is lovely , well presented and arrived really quickly.

February 5, 2026
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Reply from After Diamonds

Thank you so much for your lovely review

We are delighted to hear that you are happy with your jewellery and that it arrived quickly and beautifully presented. That is exactly the experience we aim to provide.

We truly appreciate your support and hope to welcome you back again soon.

After Diamonds Team

Rated 5 out of 5 stars

I bought a lovely ring for my boyfriend…

I bought a lovely ring for my boyfriend and Miriam was super helpful with queries with super fast replies. The ring came quickly and my boyfriend loves it.

February 11, 2026
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Reply from After Diamonds

Thank you so much for your wonderful review

We are so pleased to hear that your boyfriend loves the ring and that it arrived quickly. That is fantastic to know.

Your kind words about Miriam will mean a great deal to her. Providing helpful support with fast replies is exactly what we aim for, so we are delighted she could assist you.

Thank you again for choosing After Diamonds

After Diamonds Team

Rated 5 out of 5 stars

Easy to use website and very pleased…

Easy to use website and very pleased either way purchase

February 3, 2026
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Reply from After Diamonds

Thank you so much for your lovely review

We are delighted to hear that you found our website easy to use and that you are very pleased with your purchase. That is exactly the experience we hope to provide.

We truly appreciate your support and hope to welcome you back again soon.

After Diamonds Team

Rated 5 out of 5 stars

very good quality and beautifully packaged

very good quality and beautifully packaged

February 10, 2026
After Diamonds logo

Reply from After Diamonds

Thank you so much for your kind review

We are delighted to hear that you are happy with the quality and the packaging of your piece. We believe the presentation should feel just as special as the jewellery itself.

We truly appreciate your support and hope to see you again soon.

After Diamonds Team

Rated 5 out of 5 stars

The purchase was straight forward and…

The purchase was straight forward and very informative. Good quality products.

February 10, 2026
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Reply from After Diamonds

Thank you so much for your lovely review

We are so pleased to hear that you found the purchasing process straightforward and informative. We always aim to make everything clear and easy from start to finish.

It is wonderful to know you are happy with the quality of your piece. We truly appreciate your support.

After Diamonds Team

Rated 5 out of 5 stars

Fantastic product i cannot complain…

Fantastic product i cannot complain very good

February 10, 2026
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Reply from After Diamonds

Thank you for your review. We are delighted to hear that you were so pleased with the product and that everything met your expectations.

After Diamonds Team

Rated 5 out of 5 stars

Great 😊

Very good service and prompt delivery excellent product

February 9, 2026
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Reply from After Diamonds

Thank you for your kind review. We are delighted to hear that you were happy with the service, the prompt delivery, and the product itself.

After Diamonds Team

Rated 5 out of 5 stars

I'd leave 10 stars if I could

I never leave reviews, however, I had to leave a review for After Diamonds after I received incredible service.

I purchased a half diamond eternity ring, one I had my eye on for a while. I had added it to my basket a day prior. When I went to checkout, the price had increased quite significantly.

I popped on live chat, not thinking much, just that I could the discrepancy to the team. However, Olivia offered me a discount code to bring the ring back down to the sale price I had it in my basket for!

I really couldn't believe the team offered this and it wasn't at all what I was going after when I messaged them.

Not only that but the ring arrived with me not even 24 hours after I had placed the order. I was so shocked!

The ring is beautiful, very well made and incredible quality. I am so thankful for After Diamonds and their great customer service team!

Gutted I have to wait until my wedding to wear the ring! :)

February 13, 2026
Unprompted review
After Diamonds logo

Reply from After Diamonds

Thank you so much for taking the time to leave such an incredible review. It truly means a lot to us, especially as you mentioned you do not usually leave reviews.

We are so pleased Olivia was able to assist you and that everything worked out smoothly with your order. We always aim to be fair and helpful wherever we can, so it is wonderful to hear that this made a difference to your experience.

It is also fantastic to know the ring arrived so quickly and that you are delighted with the quality and craftsmanship. That is exactly what we hope every customer feels when they open their box.

We hope the wait until your wedding passes quickly and that wearing your ring on such a special day makes it even more meaningful. Thank you again for your kind words and support.

After Diamonds Team

Rated 5 out of 5 stars

Lovely ring amazing customer service

Lovely ring, great communication about it having to be made as none in stock whilst still offering me the option to return. Gorgeous piece of jewellery, and I can’t wait to wear it!

January 19, 2026
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Reply from After Diamonds

Thank you so much for your lovely review. We are really pleased to hear that you appreciated the communication while your ring was being made and that you felt reassured by the option to return. It is wonderful to know you think it is a gorgeous piece, and we hope you absolutely love wearing it.

After Diamonds Team

Rated 5 out of 5 stars

Brilliant product

Brilliant product, both gold and diamonds like new after 10 mins at a fraction of the cost a jeweller would charge. Definitely buy again in the future

February 3, 2026
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Reply from After Diamonds

Thank you for your fantastic review. We are delighted to hear that you were so pleased with the results and the value compared to what a jeweller would charge. It is great to know everything looked like new so quickly.

We truly appreciate your support and look forward to helping you again in the future.

After Diamonds Team

Rated 5 out of 5 stars

Beautiful, classy diamond bracelet

The jewellery is beautiful. The item comes in a beautiful gift box. Excellent prices. Delivery is quick and item extremely well packed.

January 30, 2026
After Diamonds logo

Reply from After Diamonds

Thank you so much for your lovely review. We are delighted to hear that you found the jewellery beautiful and were pleased with the presentation, pricing, and quick delivery. It is great to know everything arrived safely and well packaged.

After Diamonds Team

Rated 5 out of 5 stars

Helpful and dealt with my query very…

Helpful and dealt with my query very efficiently

January 30, 2026
After Diamonds logo

Reply from After Diamonds

Thank you for your review. We are really pleased to hear that your query was handled efficiently and that you found our team helpful.

After Diamonds Team

Rated 5 out of 5 stars

Excellent service and absolutely love…

Excellent service and absolutely love my new ring

January 30, 2026
After Diamonds logo

Reply from After Diamonds

Thank you so much for your lovely review. We are delighted to hear that you received excellent service and that you absolutely love your new ring.

After Diamonds Team

Rated 5 out of 5 stars

Amazing jewellery on line

I chose After Diamonds as they advertised exactly what I was looking for. The company explained the ring I had chosen had to be made due to the larger size required. It was for an Anniversary gift. It was doubtful it could be made in time, but after speaking to Miriam in Customer Service and explaining it was a surprise gift for my wife. They went out of their way to have it made and delivered in time. I recommend this company to anyone buying diamond jewellery.

January 30, 2026
After Diamonds logo

Reply from After Diamonds

Thank you so much for your wonderful review. We are delighted to hear that you found exactly what you were looking for with us and that our team was able to help make your anniversary gift possible. It is great to know that Miriam and the team went the extra mile to ensure the ring was made and delivered in time for such a special occasion.

Thank you very much for the recommendation. We truly appreciate your trust in us.

After Diamonds Team

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