After Diamonds Reviews 564

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that items like rings and necklaces often exceed expectations and look even better in person. Many people highlight the efficient delivery service, with numerous orders arriving quickly, sometimes even ahead of schedule. The overall service is consistently described as brilliant, with consumers appreciating the helpfulness and responsiveness of the team, especially when dealing with specific requests or custom orders. However, some customers also noted issues with delivery times, experiencing delays or receiving items later than initially expected. A few other people also felt that communication regarding order status or tracking information could be improved, leading to some uncertainty about their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product quality and appearance. Many reviewers praise... See more

Quality

Consumers find quality to be positive. Many reviewers praise the exceptional quality of the products, noting... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed of delivery, with some... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering and the quick... See more

Service

Customers had positive experiences with service, consistently praising the helpfulness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy website to interact with, products delivered as expected and are lovely. Takes quite some research to get confident with lab diamonds, I ended up here after many hours of reading and revi... See more

Company replied

Rated 5 out of 5 stars

Ordered a pair of 1 carat hoops in white gold on Friday and they arrived at lunchtime on Saturday . Good packaging and a certificate included . The earrings themselves are great quality! You can defin... See more

Company replied

Rated 5 out of 5 stars

My experience with After Diamonds was excellent. The first necklace I ordered whilst beautiful, wasn’t quite what I wanted. I engaged with customer services and nothing was too much trouble. They arra... See more

Company replied

Rated 5 out of 5 stars

I made a call to after diamonds after seeing there diamond Eternity rings on line I was was told it could take upto 3 weeks as it wasn't in stock so i ordered an hour later Ordered 27/11/2025 in... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer

Written by the company

Please visit our online store at AfterDiamonds.co.uk to browse our diamond jewellery and see the quality and value for yourself.

Written by the company

What Does After Diamonds Offer?
We believe everyone should be able to own and enjoy beautiful diamond jewellery. Our mission is to make owning exceptional authentic diamond jewellery a reality with our UK-designed and handcrafted collections. We started After Diamonds to offer high-quality diamond jewellery at accessible prices. We have chosen to use lab-created diamonds in our jewellery to offer the best value in diamond jewellery. Lab-created diamonds are chemically, physically, and optically identical to mined diamonds, but they are created in a laboratory rather than dug out of the ground. This means that lab-created diamonds are more environmentally friendly and ethically responsible than mined diamonds, as they do not require the same resource extraction and labour. In addition to their ethical and environmental benefits, lab-created diamonds also offer excellent value for money. With After Diamond’s jewellery, you can expect to buy larger diamonds of higher quality than your budget would allow when choosing natural diamond jewellery. Because they are created in a controlled environment, laboratory-created diamonds are more consistent in quality than mined diamonds, which can vary widely in terms of clarity, colour, and other characteristics. You can be confident that you are getting a high-quality diamond when you purchase lab-created diamond jewellery from After Diamonds. At After Diamonds, we are dedicated to offering our customers the best possible shopping experience, and we stand behind the quality of our diamond jewellery with a lifetime workmanship guarantee. If you have any questions or concerns, please do not hesitate to contact us. We will be happy to help you find the perfect piece of diamond jewellery to suit your needs and budget.
First Impressions Matter!
Based in the UK, we offer our diamond jewellery worldwide. All deliveries are free and fully insured. Since first impressions count, when you choose jewellery from our collections, your order will be sent to you in our exquisite distinctive packaging. Before opening the box, After Diamonds jewellery will make you happy!

Contact info

4.8

Excellent

TrustScore 5 out of 5

564 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The quality of the ring and the…

The quality of the ring and the delivery right on time shall use them again in the future

December 4, 2025
After Diamonds logo

Reply from After Diamonds

Thank you for your lovely review. We are really pleased to hear that you were happy with the quality of the ring and that your delivery arrived on time. It means a lot to us, and we look forward to helping you again in the future.

After Diamonds Team

Rated 5 out of 5 stars

Lots of jewelery to order from

Lots of jewelery to order from. Ordering is simple with plenty of contact to advise status of order. Order safely delivered within a couple of weeks and well packaged in a nice oresentation box. Will purchase again from them.

December 4, 2025
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Reply from After Diamonds

Thank you so much for your wonderful review. We are really pleased to hear that you found the ordering process simple, communication clear, and that your jewellery arrived safely and nicely presented. It is great to know you would purchase from us again.

After Diamonds Team

Rated 5 out of 5 stars

Great website

Great website. Very easy to follow & use. Goods ordered arrived the very next day. Well packaged with a valuation certificate in case of loss. Very happy.

December 4, 2025
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Reply from After Diamonds

Thank you for your fantastic review. We are glad to hear you found our website easy to use and that your order arrived the very next day. It is great to know you were happy with the packaging and the valuation certificate provided.

After Diamonds Team

Rated 5 out of 5 stars

Perfection

The ring I bought is absolutely perfect. Ordered a specific size that wasn't in stock but made to measure and shipped in just a few weeks. Excellent customer service too. Highly recommended!!

November 25, 2025
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Reply from After Diamonds

Thank you for your wonderful review. We’re thrilled to hear that your ring is perfect and that the made-to-measure process and delivery timeframe met your expectations. It’s great to know our customer service was able to support you throughout. We truly appreciate the recommendation!

After Diamonds Team

Rated 5 out of 5 stars

Excellent!

Excellent! Communication was great! I ticked that I didn't know what size. Got sent a ring sizer and got in touch with them to let them know. They didn't have my size in but let me know how long it would take. Ring is beautiful and was presented in a lovely box with gift bag. Really happy with the service.

November 25, 2025
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Reply from After Diamonds

Thank you so much for your lovely review. We're delighted to hear that the communication, sizing process, and final presentation all met your expectations. It’s wonderful to know you’re happy with your ring and the service you received. We truly appreciate your support.

After Diamonds Team

Rated 5 out of 5 stars

Exactly what my wife was Great gift looking for…

Exactly what my wife was looking for and true likeness of description

December 1, 2025
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Reply from After Diamonds

Thank you for your great review. We’re so pleased to hear that the piece was exactly what your wife was looking for and matched the description perfectly. We’re delighted it met your expectations.

After Diamonds Team

Rated 5 out of 5 stars

Very lovely and crafted diamond…

Very lovely and crafted diamond earrings. Quick delivery and good customer service

November 24, 2025
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Reply from After Diamonds

Thank you so much for your wonderful review. We’re delighted to hear that you love your diamond earrings and that the delivery and service met your expectations. Your feedback means a lot to us and we hope to welcome you again soon.

After Diamonds Team

Rated 5 out of 5 stars

Great product

Great product, great service, what more could you ask for.👍🏻👍🏻

November 17, 2025
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Reply from After Diamonds

Thank you for your fantastic review! We’re so pleased to hear you’re happy with both the product and the service. Your support truly means a lot to us.

After Diamonds Team

Rated 5 out of 5 stars

everything good

everything from the quality if the product, the ease of use of the website, through to the delivery which was on time. All was good.

November 24, 2025
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Reply from After Diamonds

Thank you for your kind words. We’re delighted to hear that the product quality, website experience, and timely delivery all met your expectations. We truly appreciate your feedback and support.

After Diamonds Team

Rated 5 out of 5 stars

So pleased

The size, clarity and sparkle shown on the website description and photos accurate represent what was delivered. I am delighted.

I am sure my partner is going to love them too as they are her xmas present

November 12, 2025
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Reply from After Diamonds

Thank you for your lovely review. We’re delighted to hear that the size, clarity, and sparkle matched what you saw on our website and that you are so pleased with your purchase. We’re sure your partner will love them too, especially as a special Christmas present.

After Diamonds Team

Rated 5 out of 5 stars

Item made and delivered prior to…

Item made and delivered prior to required date which is greatly apprrciated. Great service and communication from the CS.

November 7, 2025
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Reply from After Diamonds

Thank you for your kind review. We’re delighted to hear that your item was made and delivered before your required date and that you were happy with the service and communication from our customer support team. Your feedback is truly appreciated.

After Diamonds Team

Rated 5 out of 5 stars

Bought this for my daughter she…

Bought this for my daughter she absolutely loved it simple but elegant fast delivery and great price

November 13, 2025
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Reply from After Diamonds

Thank you for your lovely review. We’re so pleased to hear that your daughter absolutely loved her gift and that you were happy with the fast delivery and great price. Simple and elegant pieces are often the most cherished, and we’re delighted it was a perfect choice.

After Diamonds Team

Rated 5 out of 5 stars

Amazing service

Amazing service
I wasn't sure what to expect as this was a very big purchase to make online without trying it on or knowing how it would look. However I was kept updated at each stage and was delighted with my ring when it arrived, which fits perfectly. I just can't wait to wear it ... after I say "I do" next month

October 28, 2025
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Reply from After Diamonds

Thank you for your wonderful review. We completely understand that making a significant purchase online can feel uncertain, so we’re delighted to hear that our updates throughout the process helped reassure you. It’s fantastic to know that your ring fits perfectly and that you’re so happy with it.

We’re thrilled for you and wish you all the best for your special day next month.

After Diamonds Team

Rated 5 out of 5 stars

Great experience with After Diamonds!

Great experience with After Diamonds!! Ordered a birthday gift for my Wife. I was promptly informed of the lead time and put my faith in their estimate.
Item arrived even before that.
Happy wife. Happy Life.
Thanks especially to Miriam for prompt responses and action.

November 14, 2025
Unprompted review
After Diamonds logo

Reply from After Diamonds

Thank you for your wonderful review. We’re delighted to hear that you had such a great experience with us and that the birthday gift for your wife arrived even earlier than expected. It’s lovely to know she’s happy with it.

We’ll be sure to pass on your kind words to Miriam for her prompt assistance. Thank you again for choosing After Diamonds.

After Diamonds Team

Rated 5 out of 5 stars

Amazing value and next day delivery…

Amazing value and next day delivery made for such a great experience. No issues, no delays, just great service and product.

November 11, 2025
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Reply from After Diamonds

Thank you for your fantastic review. We’re delighted to hear that you were pleased with the value, the next-day delivery, and the overall experience. It’s great to know everything went smoothly for you.

After Diamonds Team

Rated 5 out of 5 stars

Beautiful necklace.

Beautiful necklace. Bought one a a present for my daughter last year. Liked it so much I've bought a second for myself!
Lovely presentation box
Quick delivery

October 20, 2025
After Diamonds logo

Reply from After Diamonds

Thank you for your lovely review. We’re delighted to hear that you loved the necklace so much the first time that you decided to treat yourself to one as well. It’s wonderful to know you were pleased with the presentation box and the quick delivery too.

After Diamonds Team

Rated 1 out of 5 stars

Expect deliveries to be either late or…

Expect deliveries to be either late or towards the outer date they suggest.

Probably only a few weeks after ordering the ring I had noticed that the ring had dropped in value by over £400 and despite all of the delays below they were reluctant to offer me any compensation.

Ordered the ring 02/06/25 and the expected delivery in 3-5 weeks which ended up being 6 weeks.

The ring didn't fit so after paying £300 for a remake I was told it would take 3-6 weeks to be remade and redelivered which turned out to be almost 10 weeks in total from when they had received the ring back.

October 27, 2025
Unprompted review
After Diamonds logo

Reply from After Diamonds

Thank you for your feedback and for taking the time to share your experience.

You ordered an outsized ring, outside our standard size range of J to Q. We do clearly mention that rings ordered outside of this range are non returnable, and before accepting payment we always confirm with the customer that they would like to proceed with this condition.

As the incorrect size was ordered, the ring had to be remade for a fee. We do not make any profit on remakes, this is a service we offer to help customers who have ordered the wrong size after being informed that their ring is non returnable. We also state that a remake can take up to six weeks.

Regarding the change in price, the cost of materials such as diamonds and gold changes regularly, and we review and update our prices a few times a year to reflect these market movements.

We are sorry for any frustration caused by the timeframes involved, and we appreciate you bringing your concerns to our attention.

After Diamonds Team

Rated 5 out of 5 stars

My experience was good they gave me a…

My experience was good they gave me a choice as the 1st pair I wanted was not available on next day delivery .Love the Diamond hoop earrings but would love them to do them in a bigger hoop

October 28, 2025
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Reply from After Diamonds

Thank you for sharing your experience with us. We’re so glad you love your diamond hoop earrings and that our team could offer you an alternative when your first choice wasn’t available. We also offer custom made larger sizes and have reached out to you by email with more details, please check your inbox. We look forward to serving you again soon.

After Diamonds Team

Rated 5 out of 5 stars

Very impressive

I am not an expert but my wife is going to love her diamond ring. Very impressive and all the little things to make it a gift included. Than you...

October 28, 2025
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Reply from After Diamonds

Thank you for your wonderful review. We’re delighted to hear that you’re happy with the diamond ring and the extra touches included to make it a special gift. We’re sure your wife will love it.

After Diamonds Team

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