Afterhourshobby Reviews 

213
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Scammed with two payments taken from my account, following this up my bank and fraud team. AfterHoursHobby has now resolved this issue and I have sent details to Temu to make them aware of their bu... See more

Company replied

Rated 1 out of 5 stars

🚨Scammers!! They’re running IG ads in foreign countries (local language btw), offering huge discounts on products, but once card got charged, on the statement the company is in UK… i mean, w... See more

Rated 5 out of 5 stars

I would like to acknowledge what I've learnt from this official website especially for shopping experience. I am so interested to explore online shop available out there and this is one of those. Than... See more

Rated 3 out of 5 stars

I really like the goods and services on the website. However, it was an unfortunate for not being to order the products because the country lists is limited to some region including mine. I would sug... See more


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4.0

Great

TrustScore 4 out of 5

213 reviews

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4.0

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(213)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM/FRAUD- beware

Following my latest review I wanted to add another 1* review for their continuous attempts of 'offering' me a refund of the money they (Fancymeshop & AfterHoursHobby = same team) stole from me in exchange of an edit of my review, from negative to positive. They also ask me to refrain from using words such as 'scam' and 'fraud which I'd love to, if they would just stop behaving in a fraudulent way. Now I am offering a 1* review for each time you'll still try to reach me out with you SCAM/FRAUD.

April 23, 2024
Unprompted review
Rated 3 out of 5 stars

I really like the goods and services on…

I really like the goods and services on the website. However, it was an unfortunate for not being to order the products because the country lists is limited to some region including mine. I would suggest that if the country lists must be updated and broaden to some which are not in the list and more customers like me will order without restrictions.

April 20, 2024
Unprompted review
Rated 1 out of 5 stars

Crazy experience of fraud from this company

I never heard of Afterhourshobby until I saw their name in my bank account today. This is how it happened:
I received a text message saying "there is an update regarding your mail." Stupidly I clicked on it and was brought to a page from what appeared to be a delivery company with a tracking number. This said I owed $2 or €2 (£1.75) for a package and "If you do not pay the shipping-fee within 24 hours, your parcel will be returned to sender." I (stupidly again) assumed it was from a friend abroad, possibly the US where I have lots of connections, and the postage was short - this has happened to me before. So I paid it and then was quickly transferred to a page that said "Secure Payment" and from there to AfterHoursHobby. But, what I didn't see was, at the bottom of the "secure payment" page, in tiny pale grey writing, the name AfterHoursHobby + an agreement to their membership, and a secondary membership of "2x recurring payments every 14 days, current rate (48 €)" - with a box ALREADY TICKED. BTW, I only discovered that after everything was done as the page was still open on my laptop. By then realizing I'd been scammed, I immediately went to my bank account and saw the £1.75 pending to Afterhourshobby in my account. Long long story short, after much chatting with what seemed like a real person on their website, and threatening them with ActionFraud/Police, I have been promised that my "membership" is cancelled (I did get an email to that effect) and the money will be refunded in "7 to 10 business days." The chat person said I had to have signed up as they had info that only I could have given them. That is a bit scary. This only happened today so I very much hope I will never hear the name Afterhourshobby again, or see it in my bank statements. If I do, I go directly to ActionFraud.com. Needless to say, there went my whole afternoon!

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT TOUCH THIS COMPANY

DO NOT TOUCH THIS COMPANY
Absolute scam. My nana bought something off them, they kept her card details and billed her every two weeks claiming it’s in their ts & cs. They gave her credits for this money which expire monthly, and you can’t even spend the credits. 3 times we’ve tried and keep getting an order cancellation due to no stock.
DO NOT TOUCH THIS COMPANY

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

Totally scam

Totally scam. I got a mail, asking to answer a few questions rearding bol.com. In the end they promised a free milk shaker Dualit, needed to claim the price. Than had to pay € 2,00 for shipping, the credit card accordance did not work so I agreed twice. Nowhere mentioned that you agree with a membership. Than 2x € 2,00 were deducted from my account. I felt scammed so unsubscribed straight away, was not possible, you had to wait 8 hours. Now another € 8,00 are are decucted. Nowhere I was attented to the fact that if I unsubscribe it costs € 8,00. I found out when I surched the site. Bol.com shoud be aware of this scam as well. A day later they also withdrawl € 68,00. They say I signed up for it. I did the interview again to see what I missed. The 5 star review people let themselves fooled with the promiss that the return your money if you change your review.

March 31, 2024
Unprompted review
Rated 1 out of 5 stars

Please Don't Bye anything from This…

Please Don't Bye anything from This Company, they hide under Advertisements, for Goods on TicTok they Where hiding Behind a Advert for a Mini Projector, for £9.99, with 80% Discount, all I Received Was a Email Telling me I Had Subscribed to there Shopping Channel £9.99 to Fancy corner. Shop and £2.00,to AfterHoursHobby.Com, I Never Received The Mini Projector Which was Advertised, This is False Advertising and entrapment, I Couldn't Get My Money Back They Said if I Gave Them a Good Review on Trust Pilot they Would Refund me, I am To Honest to Do That, so I Lost My Money, How Many people is this Happening to, Disgusting People.

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

Total scam.

Total scam.. I signed up for a Sephora membership and It turned out to be some random "shop" with no specific purpose. ALSO when I cancelled my unwanted membership I was charged 10$.. Well, I wasn't cause I blocked my card a day before... BE careful guys ...

March 8, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers?

I received an email purporting to be from Screwfix asking me to complete a survey for a chance to win a Stanley toolkit. I completed the survey and was told I had won a kit.

I've worked in IT for 25 years and am ashamed that my techy senses didn't tingle (I blame Covid brain fog and the fact that I viewed the mail on my phone). They requested a payment of £2 to cover admin so I entered my details and was subsequently charged £1.78. The web page told me I would have the kit in a week. It never arrived.

Today I (finally) did my due diligence. When viewed through a browser it became almost immediately clear that the mail had a spoofed address and wasn't from Screwfix. Similarly the survey page wasn't Screwfix's, just a very good facsimile.

I contacted the support address quoted in their reply to another negative review, but haven't had a reply so far. If they do reply and refund me, I'll amend this review. If they don't, I'll be reporting the fraud to my bank. It's a trivial amount of money, but recovering the money is a matter of principle.

Give these guys a wide berth.

Update: They’ve just taken an additional £6.90! Reporting to the fraud department at my bank first thing tomorrow. Further updates to follow.

FINAL UPDATE: I contacted my bank and shared the originating email and screen captures of the various faux Screwfix survey fields and subsequent screens requesting card details. They cancelled my card to prevent further withdrawals and refunded me the £6.90. The company are based in Cyprus which the bank fraud team told me is currently a hotbed for this kind of fraud. I don't want to interact with After Hours Hobby any further so am ignoring their reply below because they are clearly a bad faith actor.

FINAL, FINAL UPDATE: I received a call from After Hours Hobby who wanted to chastise me for posting on here rather than contacting them directly and to apologise for the confusion. I pointed out that I was hardly likely to engage with people who had scammed money from me. They pleaded ignorance on how the scam traffic ended up at their site and said they would refund me the payments already made, which they did. The conversation was a little circular, but the effort they put in to the call left me wondering if they were in fact a genuine drop-shipping business. Perhaps they are, but I can only speak to my experience. Since that call, I've been emailed and called again asking me to change this review, hence this update. Make of the saga what you will...

January 3, 2024
Afterhourshobby logo

Reply from Afterhourshobby

Dear mark humphreys,

We sincerely apologize for the inconvenience you've experienced and appreciate your willingness to engage in resolving the matter .

We want to assure you that we take your concerns seriously and are committed to finding an amicable solution.

Our aim is to work collaboratively with you to resolve the matter to your satisfaction .

Thank you for understanding and cooperation in this matter we look forward to assisting you and resolving the issue promptly.

Best regards,
Sophie

Rated 3 out of 5 stars

BE VERY WARY OF THIS COMPANY

UPDATED 27 December 2023 - see addition at bottom of review.

Similar to Peter Langley below, my 84-year-old wife was filling in a form at Temu on 19 December when she was suddenly redirected to the afterhourshobby web site. Not knowing what it was, she ignored the page and backed out, abandoning the process she was going through at Temu. On the evening of 24 December she noticed that a deduction of £1.98 was taken on 19 December and paid to afterhours hobby from her bank account. Three days later a further £33.00 was debited. Upon querying this with the chat assistant at the afterhourshobby web site just after midnight on Christmas morning, a circular and rather pointless discussion ensued where she was told she must have signed up because the Terms & Conditions had been agreed to - but SHE IS ADAMANT SHE NEVER SIGNED UP FOR IT. Afterhourshobby had set up an account for her using her name, email address, postal address and bank details WHICH WE SURMISE CAN ONLY HAVE BEEN PASSED ON TO THEM BY TEMU. The afterhourshobby account is now set to be cancelled on 2 January, before the next "top-up" fee is to be taken on 7 January, and the chat assistant was very evasive (we're not even sure if it was a real human or an AI assistant), never confirming there was any way her money could be returned, insisting that she had agreed to the Ts & Cs and therefore their hands were effectively tied. At 1:45am on Christmas morning we temporarily gave up due to exhaustion and frustration - but we intend to pursue claiming this money back, which was taken under false pretences. Our advice is to BE VERY WARY OF THIS COMPANY.

UPDATE 27 December 2023 - my wife emailed support at afterhourshobby.com yesterday, and Violet replied, saying that my wife could have a refund, but that it was contingent upon me editing my review to say I was satisfied with this outcome, and changing my Star Rating from 1 to 3 or more - and even then, the refund might not happen, in which case I could change my review again. Before she could frame a written reply, Violet rang me on my mobile this morning to essentially say the same thing to me. I told her I was very unhappy with this suggestion, and that they should refund the money first before I'd consider agreeing to this. However, she was adamant that her line manager would not agree to this and he'd want the review changed first. So I have reluctantly agreed, hence this update and my change of Star Rating from 1 to 3. We now expect the money to be refunded within the next three working days.

December 19, 2023
Unprompted review
Afterhourshobby logo

Reply from Afterhourshobby

Dear Bob Kingsley,

thank you for taking the time to share your opinion, we do apologize for the inconvenience that you went through, I just checked your Wife's account and I can confirm that we proceed the refund amount.
Again we are sorry for the inconvenience , your satisfaction its our priority.

Best Regards
Sophie

Rated 5 out of 5 stars

Scammed with two payments taken from my…

Scammed with two payments taken from my account, following this up my bank and fraud team.

AfterHoursHobby has now resolved this issue and I have sent details to Temu to make them aware of their business being used for scams.

November 13, 2023
Unprompted review
Afterhourshobby logo

Reply from Afterhourshobby

Hello,

We're genuinely sorry to hear about your experience and the inconvenience it has caused. Your satisfaction is of utmost importance to us, and we want to address your concerns promptly.

It appears there might be a misunderstanding regarding our membership process, and we'd like to provide clarity.

By selecting one of the plans offered on our website (STARTER, BASIC, PRIME, GOLD, VIP), you are automatically enrolled in a membership plan. During the first 3 days, you have full access to the benefits of the acquired membership. However, on day 3, your automatic top-up initiates, charging the full price of the selected membership plan. This amount is converted 1:1 into credits, deposited into your AfterHoursHobby account.

The recurrent charge for the membership is set to occur every 14 days from the day of subscription, deducted from your selected payment method.

If there have been unauthorized or unexpected charges, we sincerely apologize for any inconvenience caused. We would like to investigate this matter further to find a suitable resolution.

Your feedback is crucial to us, and we appreciate the opportunity to rectify this situation.

Best regards,
Violet

Rated 3 out of 5 stars

Scam … took a small payment for postage…

Scam … took a small payment for postage on a bogus free item. Then within 3 days took another payment for £29. Froze my card. Reached someone online who said ld signed up for membership to a shopping group. I did no such thing. Refused me a refund and said l had credits to spend and would cancel my membership. I was unable to sign in to spend my credits as l had no password. They then sent me one… not had time to get onto the site to see what rubbish l might end up with to spend my credits. Then literally two days later they have tried to take another £30…good job l left my card frozen. I will report again but l don’t hold out much hope.

Having now left my review and seen everyone else’s it would have been blatantly obvious l was going to be scammed if l’d read them first. But how can you check for reviews when you have no idea who you are dealing with prior to making the small payment. Nothing shows up until after they take the second payment …. It all very devious. I’m going to contact the bank and fraud dept.

15.12.23
To update… a nice lady called Violet has spoken to me today and has made a full refund to my original card… waiting for my bank to receive the funds atm but she was very apologetic about the experience l’ve had and is aware the website needs to be more informative and transparent about the way it works.

October 19, 2023
Afterhourshobby logo

Reply from Afterhourshobby

Dear Corrina ,

We're genuinely sorry to hear about the issue and we understand your frustration. It appears there might be a misunderstanding and we'd like to explain our concept to ensure you have a better understanding.

First of all, we want to assure you that such activities like payment for postage are not endorsed or affiliated with AfterHoursHobby.

We are a digital website, where we are offering you a membership which gives you continued and unlimited access to our website service.

Please send us an email to support@afterhourshobby.com so we can find a solution to this.

Kind Regards.
Rose

Rated 1 out of 5 stars

Part of a Scam - Don’t touch with a Barge Pole

I would definitely warn against getting engaged with this company.

I believed I’d made a small purchase (luggage) from an entirely different company via Facebook. Was told I’d get an email confirmation and a follow up call; got neither but noticed Afterhourshobby was shown on my credit card statement.

Contacted After Hours via online chat; patently I’d been scammed as After Hours don’t sell luggage, but After Hours had been supplied with my credit card details.

Contacted the bank and payments were blocked, After Hours had taken a second payment without any authority from me.

Bank decided to close my card account to protect it from further fraud.

Don’t touch with a barge pole…

UPDATE (27/11/23):

I have received several requests from After Hours asking me to alter or remove my review.
I stand by it and it’s accuracy.

It seems to me that third party companies (or individuals) are incentivised to recruit business for After Hours. Those third parties simply scam unwittingly members of the public into providing their credit card on some spurious fictional offer, and the credit card details are then passed on to After Hours who presumably assume those cards relate to genuine clients who actually want to sign-up to After Hours membership services.

Whatever the truth behind the “business arrangement” between After Hours and the apparent scammers would require others to investigate, but on the face of it After Hours appear to be being used as a vehicle for duping unwitting members of the public. That particular client recruitment method should be shut down urgently as it is so patently open to abuse.

May 25, 2023
Afterhourshobby logo

Reply from Afterhourshobby

Dear Neil Smith,

We're genuinely sorry to hear about the issue and we understand your frustration. It appears there might be a misunderstanding and we'd like to explain our concept to ensure you have a better understanding.

We want to assure you that such activities are not endorsed or affiliated with AfterHoursHobby. We operate solely through our official website, and any communication or promotion through external channels is not authorized by us.

Please send us an email to support@afterhourshobby.com so we can find a solution to this.

Kind Regards.
Rose

Rated 1 out of 5 stars

i accidentally signed up for it and…

(The bottom is the most important part) i accidentally signed up for it and only found out it was taking my money when it took its second £30 i did get half of the last payment back i cancelled the membership when i found out and i tried to use the credits 2 different times and got emails that my stuff wasnt instock i found out today that they dont even ship to the uk im still trying to get the remanding 42.50 credits back

imma see if they are gunna be better this time and either give me my money back or let me spend the credits.

just checked with someone on live chat they apparently do ship worldwide now

They are being more professional than they was at 10 months ago and they are going to give me a refund idk if the company’s got different staff now or something but it might be alright now only joking they told me to give them a better review and said they would give me some of my money back

January 13, 2023
Unprompted review
Afterhourshobby logo

Reply from Afterhourshobby

AfterHoursHobby

Dear Alfie,

We're genuinely sorry to hear about the issue and we understand your frustration. It appears there might be a misunderstanding and we'd like to explain our concept to ensure you have a better understanding.

We are a digital website, where we are offering you a membership which gives you continued and unlimited access to our website service. We have different packages and prices on our website, where you can choose which membership you want. By signing up to our service you enter a 3 day trial to get access to all of our items. If not canceled after the trial period of 3 days, your subscription will start your Top-Up fee to recharge your credits in your account. However no money has been wasted. The top-up fee will be transferred to credits that you can spend on our website.
We do mention the 3 access days several times before your purchase. We also mention it in our Terms & Conditions which you have accepted before making the purchase.

Please send us an email to support@afterhourshobby.com so we can find a solution to this.

Kind Regards.
Rose

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