Agilio Software Reviews 904

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and efficiency, often highlighting their promptness in resolving issues. The customer service is frequently described as exceptional, with many people appreciating the quick response times and the clear, practical guidance provided. The overall service and user experience are also highly regarded, with consumers finding the system easy to use and reliable for managing their tasks. However, some customers also noted occasional difficulties with the user experience, particularly when uploading documents. A few reviewers mentioned slow response times from support or, in some instances, no response at all, contrasting with the generally positive feedback regarding quick and efficient assistance.

What people talk about most

Response time

People report positive experiences with response times. Customers frequently praise the quick and efficient... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Clients share positive opinions on customer service, consistently praising the support team's efficiency and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the promptness and efficiency... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting its ease of use and intuitive... See more

Based on these reviews

Rated 5 out of 5 stars

I'm going through setting up TeamNet from scratch which is mostly intuitive but like anything new you come across things that confuse a bit. For these contact with TeamNet support has been just great.... See more

Company replied

Rated 5 out of 5 stars

Excellent help from service team. I had a last minute problem (basically 4pm Friday issue) where I got locked out due to expired subscription but was unable re-subscribe due to technical issues. The i... See more

Company replied

Rated 5 out of 5 stars

Great experience, phone was picked up very quickly and was answered by friendly member of the team. Resolved issue promptly, very polite and professional and stayed on the phone until it was sorted. V... See more

Company replied

Rated 5 out of 5 stars

Agilio Software has been easy to use for managing our website, and it makes handling queries quick and straightforward. The system is clear, reliable, and helps us stay organised day‑to‑day. A solid t... See more

Company replied


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

904 reviews

5-star
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Rated 5 out of 5 stars

Very quick response and all sorted…

Very quick response and all sorted straight away.

April 16, 2026
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Reply from Agilio Software

We're happy to hear that our response was quick and that we sorted everything out for you right away! We appreciate your positive feedback.

Rated 5 out of 5 stars

great customer service

great customer service
pleasant an polite

April 16, 2026
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Reply from Agilio Software

We're happy to hear you received great customer service and found our team pleasant and polite. We appreciate you sharing.

Rated 5 out of 5 stars

Great response to my request for…

Great response to my request for support. Prompt resolution and in contact with a real person over email who checked back to make sure there were no further issues.

April 16, 2026
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Reply from Agilio Software

We're happy to hear that our support team promptly resolved your issue and ensured your satisfaction. We appreciate your positive feedback and are glad you enjoyed your experience.

Rated 5 out of 5 stars

customer Help

Staff member I spoke with this morning , was very patient and helpful. when I locked myself out of the Teamnet system - thank you

April 16, 2026
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Reply from Agilio Software

We're happy to hear that our staff member was able to assist you with your Teamnet system access issue. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

Thank you

I would like to thank Simon Whitby for his concise and prompt reply to my query.

April 14, 2026
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Reply from Agilio Software

We appreciate you taking the time to share your positive experience. We're happy to hear that your query was resolved concisely and promptly.

Rated 5 out of 5 stars

Always a prompt service from the…

Always a prompt service from the support team with any requests for changes to our website.

April 11, 2026
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Reply from Agilio Software

We're happy to hear that our support team promptly addressed your website change requests. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

Quick response

Responded to my request for multiple changes to the website very quickly.

April 15, 2026
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Reply from Agilio Software

We're happy to hear that we were able to quickly address the website changes you requested. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Timely response

The team deal with any concerns or queries in a timely manner with appropriate advice and information. This helps when dealing with situations or awkward conversations with staff. I can trust that the information I give is accurate and sets a framework for dialogue with team members.

April 15, 2026
Agilio Software logo

Reply from Agilio Software

We're happy to hear that our timely support and advice are helpful when navigating sensitive staff conversations. It's great to know you trust the accuracy of our information for team member dialogues. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent Customer Service

Charlotte was so prompt and helpful.

April 14, 2026
Agilio Software logo

Reply from Agilio Software

We appreciate that our team member was prompt and helpful. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Great supporting staff recent…

Great supporting staff recent contact...sorted my query asap.

April 12, 2026
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Reply from Agilio Software

We are so happy that our supporting staff resolved your query promptly! We appreciate your positive feedback and thank you for sharing.

Rated 5 out of 5 stars

The new online access systemconn

Hi
Request was made in the morning, and this was done in the afternoon.

April 14, 2026
Agilio Software logo

Reply from Agilio Software

We appreciate you taking the time to share your experience. We're happy to hear that the request was fulfilled in a timely manner for you.

Rated 5 out of 5 stars

Great experience

Great experience, phone was picked up very quickly and was answered by friendly member of the team. Resolved issue promptly, very polite and professional and stayed on the phone until it was sorted. Very happy customer and issue resolved!

April 14, 2026
Agilio Software logo

Reply from Agilio Software

We're happy to hear that our team promptly addressed your issue with such professionalism. It's great to know you were satisfied with the quick resolution. Thank you for your positive feedback!

Rated 5 out of 5 stars

Fast responses to emails and great…

Fast responses to emails and great information.

April 14, 2026
Agilio Software logo

Reply from Agilio Software

We're happy to hear that our email responses and information were helpful. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Very helpful

Very helpful

April 13, 2026
Agilio Software logo

Reply from Agilio Software

We appreciate you taking the time to share your positive experience. We're happy to hear that our service was helpful to you.

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