I'm going through setting up TeamNet from scratch which is mostly intuitive but like anything new you come across things that confuse a bit. For these contact with TeamNet support has been just great.... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Excellent help from service team. I had a last minute problem (basically 4pm Friday issue) where I got locked out due to expired subscription but was unable re-subscribe due to technical issues. The i... See more
Company replied
Great experience, phone was picked up very quickly and was answered by friendly member of the team. Resolved issue promptly, very polite and professional and stayed on the phone until it was sorted. V... See more
Company replied
Agilio Software has been easy to use for managing our website, and it makes handling queries quick and straightforward. The system is clear, reliable, and helps us stay organised day‑to‑day. A solid t... See more
Company replied
4.7
Excellent
904 reviews
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Website support
I do not feel that it was as much support but direction to a website help video
April 13, 2026
Reply from Agilio Software
We appreciate your feedback and time. We usually find that the videos have been helpful for customers in this situation. If after watching the support video you feel that you need more guidance, please let us know.
Prompt helpful response.
April 10, 2026
Reply from Agilio Software
We appreciate you taking the time to share your positive experience. We're happy to hear that our service was helpful to you.
Reply from Agilio Software
We're happy to hear that you had a positive experience. Thank you for your positive feedback; we appreciate it.
The cost of using the software has been…
The cost of using the software has been increasing, previously I recall bring £72 Pa.,
I did get get discount a few years ago
I called this year to ask for a discount because part time and locum and bluntly told No, even a small nominal amount would have been welcome
April 11, 2026
Reply from Agilio Software
We appreciate your feedback. We're sorry to hear that our current pricing structure doesn't meet your needs as a part-time locum. We'll review your comments.
Reply from Agilio Software
We're happy to hear that our product is simple to use. Thank you for your positive feedback; we appreciate it.
Resolved me issues on the same day
Resolved me issues on the same day, great service as always :)
April 9, 2026
Reply from Agilio Software
We are happy to hear that we could resolve your issues promptly. Thank you for your positive feedback; we appreciate it very much.
Quick timely response to email
Quick timely response to email. Happy with service provided thank you.
April 9, 2026
Reply from Agilio Software
We are happy to hear that you received a quick and timely email response. We appreciate you taking the time to leave us this positive feedback.
Reply from Agilio Software
We are very happy that our team was helpful, polite, and efficient. We appreciate you taking the time to leave us this positive feedback.
Perfect all I need in one place
Perfect all I need in one place, not just for updating but also refreshing knowledge. Easy to use
April 2, 2026
Reply from Agilio Software
We're happy to hear that our platform meets your needs for updates and knowledge refreshment! We appreciate your feedback on its ease of use. Thanks!
Speedy response & easy to understand.
April 9, 2026
Reply from Agilio Software
We're happy to hear that our response was speedy and easy to understand for you. We appreciate your positive feedback very much.
No reply given to my query
April 9, 2026
Reply from Agilio Software
We regret that we did not respond to your query. We will investigate and improve our response times. I have also asked the team to contact you to ensure your query is resolved.
Quick response and easy to sort
April 9, 2026
Reply from Agilio Software
We're happy to hear that you had a quick and easy experience. Thank you for your positive feedback; we appreciate it.
Reply from Agilio Software
We're so happy to hear that you found our tech representative knowledgeable, quick, and efficient. We appreciate the positive feedback!
Knowledgeable customer support team
April 9, 2026
Reply from Agilio Software
Thanks for your review — we’re glad you found the support team to be knowledgeable! We did notice the 1‑star rating, so if this was accidental or if there’s anything we can improve, please let us know or feel free to update your rating. Thanks for your feedback.
Very Helpful when needed ,Good dental…
Very Helpful when needed ,Good dental package re compliance , training and HR
April 8, 2026
Reply from Agilio Software
We're happy to hear that our dental package, compliance, training, and HR support have been helpful. We appreciate your positive feedback!
Reply from Agilio Software
Thank you for your feedback. We're happy that you found the service to be efficient.
Quick response and resolution within…
Quick response and resolution within half an hour, friendly staff, grateful for getting it sorted quickly.
April 8, 2026
Reply from Agilio Software
We're happy to hear that our staff responded quickly and resolved your issue within half an hour. We appreciate you sharing your positive experience with us!
Reply from Agilio Software
We're glad you found it quick and easy to solve. Thank you for your positive feedback; we appreciate it.
Great Customer Service
Charlie C was very knowledgable, patient, clear and easy to talk to.
April 4, 2026
Reply from Agilio Software
We're so glad that you found the interaction so helpful! We appreciate you taking the time to share your positive experience with us.
Reply from Agilio Software
We're happy to hear that our product is easy to use and that our support team is friendly and efficient. Thank you for your positive feedback.
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